《星级酒店员工满意度研究》硕士论文(71页).rar 目录 摘要···············································································································……(I) Abstract·········································································································……(n) 目录···············································································································……(111) 插图索引·········································································································……(V) 附表索弘········································································································……(VI) 1绪论·········································································································……(l) 1.1研究背景································································································……(l) 1.2研究问题································································································……(2) 1.3研究目的········································..······················································……(4) 1.4研究意义································································································……(4) 2研究综述································································································……(5) 、、，了、、.少户 一、︸﹃护＇、了＇、相关概念阐释····…… 员工满意度的理论基础 ，1，一，J4今白勺＇勺＇，＇ 　2.5 员工满意度的测量研究综述··············································，·························……(10) 影响员工满意度的人口统计特征因素研究综述················································……(12) 员工满意度的维度研究综述········································································……(15) 3研究设计···································································································……(19)