目录
m： 1
ABSTRACT 2
m－m i
l.i研究的背景和意义 1
l.i.i研究的背景 1
1.1.2研宄的意义 4
1.2研究内容和研宄方法 5
1.2.1研究内容和目标 5
1.2.2研究结构体系 5
1.2.3研究方法 6
1.3创新点 7
第二章相关理论综述 8
2.1研发项目人力资源概念和特点 8
2.1.1研发项目人力资源概念 8
2.1.2研发项目人力资源特点 8
2.2人力资源柔性管理概念与特征 9
2.2.1人力资源柔性管理概念 9
2.2.2人力资源柔性管理特征 9
2.3人力资源柔性管理的研宄和框架 10
2.3.1人力资源柔性管理研宄 10
2.3.2 Y公司研发项目人力资源柔性管理框架 15
2.4本章小结 16
第三章 Y公司研发项目人力资源的组织和管理问题 17
3.1 Y公司研发组织架构及问题 17
3.1.1Y公司研发组织架构 17
山东大学硕士学位论文
3.1.2 Y公司研发组织架构问题 18
3.2 Y公司研发项目人力资源构成现状及问题 18
3.2.1 Y公司研发项目人力资源构成现状 18
3.2.2 Y公司研发项目人力资源构成问题 19
3.3 Y公司研发项目人力资源管理现状及问题 19
3.3.1 Y公司研发项目人力资源管理现状 19
3.3.2 Y公司研发项目人力资源管理问题 24
3.4本章小结 25
第四章 Y公司研发项目人力资源柔性管理解决方案 26
4.1 Y公司研发项目人力资源柔性管理体系设计目的和原则 26
4丄1设计目的 26
4.1.2设计原贝丨J 26
4.2 Y公司研发项目人力资源柔性管理的内容 26
4.2.1研发项目人力资源的组织柔性化 26
4.2.2研发项目人力资源的人员柔性化 28
4.2.3研发项目人力资源的绩效柔性化 31
4.2.4研发项目人力资源的激励柔性化 33
4.2.5研发项目人力资源的文化柔性化 38
4.3解决方案实施的保障性措施 39
4.4本章小结 40
第五章 Y公司研发项目人力资源柔性管理实施效果评价 41
5.1实施前后项目的绩效情况 41
5丄1样本选取和数据来源 41
5，1.2样本数据分析 41
5.2实施后员工的反馈情况 44
5.2.1访谈内容和对象 44
5.2.2访谈内容分析 45
5.3结论与讨论 46
第六章总结与展望 48
山东大学硕士学位论文
50
附录A 53
附录B 58
mM 59
山东大学硕士学位论文
CONTENTS
Chinese Abstract 1
Abstract 2
Chapter 1 Introduction 1
1.1 Research Background And Significance 1
1.1.1 Research Background 1
1.1.2 Research Significance 4
1.2 Research Contents And Research Methods 5
1.2.1 Research Contents And Objectives 5
1.2.2 Research Structure System.... 5
1.2.3 Research Methods 6
1.3 Innovation 7
Chapter 2 The Theories Basis 8
2.1 Human Resources Concept And Characteristics Of R＆D Projects 8
2.1.1 Human Resource Concept Of R＆D Project 8
2.1.2 Human Resource Characteristics Of R＆D Project 8
2.2 Human Resource Flexible Management Concept And Characteristics 9
2.2.1 Human Resource Flexible Management Concept 9
2.2.2 Flexible Management Characteristics Of Human Resources 9
2.3 Research And Framework Of Flexible Management Of Human Resources 10
2.3.1 Research On Flexible Management Of Human Resources 10
2.3.2 Y Company R＆D Project Flexible Management Framework Of Human
Resource 15
2.4 Summary Of The Chapter 16
Chapter 3 The Current Organization And Management Issues Of Human Resource
Management In R＆D Project Of Y Company 17
3.1 Present Situation ＆ Issues Of Human Resource Organization Structure In Y＇s
R＆D Project 17
山东大学硕士学位论文
3.1.1 Present Situation Of Human Resource Organization Structure In Y＇s R＆D
Project 17
3.1.2 Present Issues Of Human Resource Organization In Y＇s R＆D Project 18
3.2 Present Situation ＆ Issues Of Human Resources Structure In Y＇s R＆D Project ...18
3.2.1 Present Situation Of Human Resources Structure In Y＇s R＆D Project 18
3.2.2 Present Issues Of Human Resources Structure In Y＇s R＆D Project 19
3.3 Present Situation ＆ Issues Of Human Resources Management In Yfs R＆D
Project 19
3.3.1 Present Situation Of Human Resources Management In Y＇s R＆D Project..19
3.3.2 Present Issues Of Issues Of Human Resources Management In Y＇s R＆D
Project 24
3.4 Summary Of The Chapter 25
Chapter 4 The Solution Of Human Resource Flexible Management Of R＆D Project
Of Y Company 26
4.1 The Purpose ＆ Principle Of Human Resource Flexible Management System
Design Of R＆D Project 26
4.1.1 The Purpose Of Human Resource Flexible Management System Design Of
R＆D Project 26
4.1.2 The Design Principle Of Human Resource Flexible Management System
Of R＆D Project 26
4.2 The Content Of Human Resource Flexible Management Of R＆D Project Of Y
Company 26
4.2.1 R＆D Project Human Resource Organization Flexibility 26
4.2.2 Flexibility Of Human Resource Staff In R＆D Projects 28
4.2.3 R＆D Project Human Resource Performance Flexibility 31
4.2.4 R＆D Project Human Resources Incentive Flexibility 33
4.2.5 R＆D Project Human Resources Culture Flexibility 38
4.3 Safeguard measures for solution implementation 39
4.4 Summary Of The Chapter 40
Chapter 5 The Evaluation Of The Implementation Effect Of Human Resource
山东大学硕士学位论文
Flexible Management In R＆D Project Of Y Company 41
5.1 Project Performance Before And After Implementation 41
5.1.1 Sample Selection And Data Sources 41
5.1.2 Sample Data Analysis 41
5.2 Feedback Of Employees Before And After Implementation 44
5.2.1 Interviews Content And Objects 44
5.2.2 Interview Content Analysis 45
5.3 Conclusion And Discussion 46
Chapter 6 The Conclusion And Prospect 48
Reference 50
Appendix A 53
Appendix B 58
Acknowledgement 59
山东大学硕士学位论文
摘要
现阶段随着社会环境的不断变化、行业技术的快速发展、市场经济的全球化进
程，使得企业间的竞争越发激烈。对科技型企业来说，这种竞争是市场的竞争，技
术的竞争，更是人才的竞争。而聚焦企业内部，以研发人员为组织的项目团队成为
科技型企业核心竞争力组成的重要“细胞”和“组织”，直接决定和影响企业的研发能
力、技术水平、市场交付能力等，其人力资源管理水平高低关系到企业的长远发展，
对建设稳定人才队伍、快速进入市场、提高市场竞争力、获得市场价值、达成企业
组织目标具有重要的作用。

在现今大多数科技型企业研发项目工作重要性突出、研发项目管理相对刚性的
情况下，如何将“柔性能力”融合到企业研发项目人力资源管理中去，使企业科研项
目在复杂多变的经营环境下保持稳定、足够的竞争力。如何建立高效的研发项目人
力资源管理方式，创建积极、宽松的创新氛围，让研发项目人员发挥最佳效能投入
工作，为企业发展贡献自己的力量，最终达成组织绩效，已成为我国科技型企业人
力资源管理的重要课题。

本论文通过研究人力资源柔性管理的理论，结合科技型研发项目的特点，深入
分析Y公司研发项目人力资源管理现状和问题将柔性管理引入到研发项目的人力
资源管理中，提出研发项目人力资源柔性管理的概念和内容框架，并从组织、人员、
绩效、激励、文化的柔性化五个方面，提出解决方案，并对实施效果进行检验。通
过单因素方差分析，得出实施研发项目人力资源柔性对提升研发项目的研发投入达
成率、项目有效问题数有显著提升作用、对研发周期达成率提升不明显的结论；通
过对实施的研发项目人员进行访谈，总结得到开展绩效和激励的柔性化，能够提升
研发项目团队的工作积极性，激发个人和团队的能动性以及孵化知识成果；构筑以
“协同、创新、学习、共享”为核心的团队文化柔性，对提升研发项目团队的凝聚力，
提升人员的忠诚度，保持团队的稳定性具有积极作用的研究结论。研究增加了新的
解决方案，拓展了以往的研宄结果，开拓了新的研宄方向，为其他企业研发项目人
力资源管理提供指导与借鉴作用。

关键词.？研发项目，？人力资源，？柔性管理山东大学硕士学位论文
ABSTRACT
At this stage， with the constant change of social environment， the rapid development
of industry technology and the globalization process of market economy， the competition
among enterprises is becoming more and more fierce. For scientific and technological
enterprises， this competition is not only about market and technology， but also about
human resource.Inside a company， the project team composed of R＆D personnel has
become an important ＂cell＂ for core competencies of sci－tech enterprises and
organizations， and has direct impact on the R＆D capability， technology level， market
delivery capability of the enterprise. The human resource management level is closely
related to the long－term development of the enterprise， and plays an important role in the
construction of stable personnel team， quick penetration into the market， improvement of
market competitiveness， acquisition of market value， and realization of enterprise
organization goal.
Currently， the importance of R＆D project work in most sci－tech enterprises
is increasingly outstand， and the management of R＆D project is relatively rigid. Against
this background， it has become an important subject for human resource management of
sci－tech enterprises in China as to how flexibility capability can be incorporated into
human resource management for R＆D project of enterprises； how scientific research
project of enterprises can maintain stable and sufficient competitiveness in the
complicated business environment， and how highly efficient human resource
management model for R＆D project can be established， to create active and relaxed
atmosphere for innovation， so that R＆D project personnel can bring out best
performance in their work and make their contribution to the development of enterprise，
and in this way the organizational performance can be realized.
By studying theory of human resource flexible management， and combining the
characteristics of science and technology research projects， this article carries out
in－depth analysis of the current status and problems of human resource management for
2