近年来，随着中国经济和全球经济的飞速发展，人成为了企业中最重要的资源， 人力资源问题也成了企业极度重视的问题。资源行业目前面临着最大的困难就是员 工的幸福感指数不高，员工幸福感不足会引起整个企业的效率下降。因此如何全面 的分析资源行业员工幸福感不足的原因，以及影响因素并且能够积极的提出对策， 这对资源行业员工幸福感的提升，甚至对于整个资源行业的效率提升、持续健康发 展都有着重要的现实意义。 采油A厂作为黑龙江区域的一家大型国有资源企业，最近二十年面临着机遇同时 也面临着挑战。最近这些年，采油A厂面临着严重的人力资源问题，特别是A厂员工 幸福感不足，导致的A厂整体工作效率下降问题。本论文以员工幸福感相关理论为指 导，采用了文献研究法、问卷调查法相结合，结合采油A厂的实际情况，对采油A厂 员工幸福感不足的原因，进行了探索式研究。本文首先对采油A厂的概况，A厂的人 力资源管理现状进行分析，其次，通过问卷设计及问卷调查分析A厂员工幸福感缺乏 的原因及主要的影响因素，最后，根据采油A厂目前存在的问题，结合先前的问卷调 查及分析结果，做出相应的对策分析。通过对策建议，提升A厂员工幸福感，从而提 升A厂的企业效率，实现A厂的战略目标，保障A厂更加长远可持续的发展。 关键词：采油A厂；员工幸福感；薪酬管理东北石油大学 MBA 学位论文 III Research on Staff happiness Promotion Strategy of Oil Mining A Factory ABSTRACT In recent years, with the rapid development of Chinese economy and global economy, people have become the most important resources in enterprises, and the problem of human resources has become a problem that enterprises attach great importance to. At present, the biggest difficulty faced by the resource industry is that the happiness index of employees is not high, and the lack of happiness of employees will lead to the decline of the efficiency of the whole enterprise. Therefore, how to comprehensively analyze the reasons for the lack of happiness of employees in the resource industry, as well as the influencing factors and can actively put forward countermeasures, which will improve the happiness of employees in the resource industry, and even improve the efficiency of the whole resource industry. Sustainable and healthy development is of great practical significance. As a large state-owned resource enterprise in Heilongjiang Province, Oil production Plant A is facing both opportunities and challenges in the last 20 years. In recent years, oil production plant A is facing serious human resources problems, especially the lack of happiness of employees in plant A, which leads to the decline of the overall work efficiency of plant A. Under the guidance of the theory of employee well -being, this paper adopts the method of literature research, questionnaire survey, combined with the actual situation of oil production plant A, and makes an exploratory study on the c auses of the lack of happiness of employees in oil production plant A. In this paper, the general situation of oil production plant A and the present situation of human resource management in plant A are analyzed. Secondly, the general situation of plant A and the present situation of human resource management in plant A are analyzed. The design of the questionnaire and the questionnaire survey analyze the causes and main influencing factors of the lack of happiness of the employees of Factory A. Finally, according to the existing problems of Plant A, combined with the results of the previous questionnaire survey and analysis, the corresponding countermeasures are analyzed. Through the countermeasures and suggestions, we can improve the happiness of the empl oyees of factory A, so as to improve the efficiency of factory A, achieve the strategic goal of factory A, and ensure the long-term and sustainable development of factory A.东北石油大学 MBA 学位论文 IV Key words: A oil production company; Employee happiness; Salary administration目 录 V 目 录 摘要.............................................................................................................................II ABSTRACT................................................................................................................... III 第 1 章 绪 论 ............................................................................................................... 1 1.1 研究背景 .......................................................................................................... 1 1.2 研究目的与意义 ............................................................................................... 1 1.2.1 研究目的 ................................................................................................ 1 1.2.2 研究意义 ................................................................................................ 2 1.3 员工幸福感研究现状 ....................................................................................... 2 1.3.1 国外研究现状 ........................................................................................ 2 1.3.2 国内研究现状 ........................................................................................ 4 1.3.3 国内外研究述评 .................................................................................... 5 1.4 研究内容 .......................................................................................................... 5 1.5 研究思路与方法 ............................................................................................... 6 1.5.1 研究思路 ................................................................................................ 6 1.5.2 研究方法 ................................................................................................ 6 第 2 章 员工幸福感定义及理论基础 ............................................................................ 7 2.1 幸福感定义....................................................................................................... 7 2.2 员工幸福感的理论基础 ................................................................................... 8 2.3 员工幸福感的影响因素 ................................................................................... 9 2.3.1 个人基本属性 ........................................................................................ 9 2.3.2 资源人脉报酬 ...................................................................................... 10 2.3.3 职业成长空间 .......................................................................................11 2.3.4 企业组织氛围 .......................................................................................11 第 3 章 采油 A 厂概况及人力资源管理现状.............................................................. 12 3.1 采油 A 厂发展概况 ........................................................................................ 12 3.2 人力资源管理现状 ......................................................................................... 13 3.2.1 员工概况 .............................................................................................. 13 3.2.2 职业晋升 .............................................................................................. 14 3.2.3 薪资报酬 .............................................................................................. 15 3.2.4 企业环境 .............................................................................................. 15目 录 VI 3.3 本章小结 ........................................................................................................ 16 第 4 章 采油 A 厂员工幸福感现状调查及分析.......................................................... 17 4.1 采油 A 厂企业员工幸福感现状调查 ............................................................. 17 4.1.1 问卷设计方案 ...................................................................................... 17 4.1.2 样本...................................................................................................... 18 4.1.3 问卷调查数据统计 .............................................................................. 18 4.1.4 深入访谈数据统计 .............................................................................. 22 4.2 A 厂员工幸福感问卷调查的数据讨论与分析 .............