摘要
I I
论文题目：基于
KPI
法的氟硅公司员工绩效考核体系构建与应用研究
学科名称：工商管理
学员姓名：吕雪锋
签名：
指导教师：刘泽双
教授
签名：
摘要
员工绩效考核对企业的人才管理尤为重要，它能够帮助企业筛选出企业需要的优秀人
才，同时也可以淘汰较差的员工，达到优胜劣汰的目的。随着企业间的竞争加剧，它们要
想在市场中保持持续的优势，就必须从企业内部提高自己的软实力。企业竞争力增强不仅
依靠于外部市场，企业的内部管理对此也有着很大的影响。企业的绩效考核会影响到企业
内的每一个员工，不仅是对普通员工，对管理者也是一样的。因此绩效考核是企业不可忽
略的一个问题

本文以陕西延长石油氟硅化工有限公司（以下简称“氟硅公司”）为研究对象，对该公
司现存的员工考核体系进行研究，找出存在的问题并且对它进行重新设计和改进，已达到
优化考 核 结果的目的现。论文结合绩效考核的相关理论，分析了氟硅公司员工绩效考核的
总体现状，指出考核中存在的主要问题是：绩效考核评估主体单一、考核指标设定随意且
与公司整体目标相脱节、对绩效反馈环节缺乏重视、考核结果使用不当等。针对这些问题，
文中采用KPI考核方法对氟硅公司考 核 体 系进行了再设计。首先，利用德尔菲专家咨询
法从3个方面12个指标建立了该公司的考核标准，然后根据每个指标的重要程度不同给
予不同的权重，形成了多个考 核 级别，最终建立了该企业职工的绩效指标体系。此外，本
文还进一步为该绩效考核体系的实施提出了相对应的保障措施，使氟硅公司员工绩效考核
制度更加科学合理

【
关键词
】绩效考核；关键绩效考核指标；氟硅公司
西安理工大学工商管理硕士学位论文
II II
Title: The Research on Application of KPI in A Company Employee
Performance Appraisal System
Major: Business Administration
Student: Lv XueFeng Signature:
Supervisor:Prof.Liu ZeShuang Signature:
Abstract
Employee performance appraisal is particularly important for the enterprise's talent
management, it can help enterprises to select the talents needed by the enterprise, but also can
eliminate the poor employees to achieve the goal of survival of the fittest. With the economic
downward pressure increasing, it is necessary for companies to strengthen from all aspects of
their core competitiveness to find a place in the market. Enterprise competitiveness is not only
up to the external market, internal management also has a great impact. Performance appraisal
makes a great influence both in ordinary employees and managers. Therefore, performance is a
problem that cannot be neglected.
This paper takes Shaanxi Yanchang Petroleum Chemical Co. Ltd. silicon fluoride
(hereinafter referred to as the fluorine silicon company) as the research object, research on the
existing performance appraisal system of the company, find out the existing problems and to re
design and improvement, has reached the goal of the optimization of the assessment
results..Based on the relevant theories of performance appraisal, this paper analyzes the current
situation of employee performance appraisal of the company.Then the paper introduces Fougui
company performance assessment of overall situation, and points out problems of the
assessment: The main body of the performance appraisal is single, the evaluation index is set at
random and out of line with the company's overall objectives, the lack of attention to
performance feedback, improper use of assessment results, etc.. In order to solve these
problems, this paper uses the KPI performance appraisal method to redesign the employee
performance system. First of all, the company's assessment standards from 3 aspects and 12
indicators established by Delphy expert consultation, and then according to the important
degree of each index gives different weights to form multiple assessment level, finally we
establish performance appraisal index system of fluorine silicon company.In addition, this paper
also puts forward the corresponding safeguard measures for the implementation of the
performance appraisal system, so that the performance appraisal system is more scientific and
reasonable.
【
Key words
】
Performance Appraisal; Key Performance Indicators;Fougui Company
目录
I
目录
1导论....1
1.1研究背景及意义..........1
1.1.1研究背景...........1
1.1.2研究意义...........1
1.2研究内容及框架..........2
1.3研究方法.........4
2理论综述........5
2.1绩效考核的理论综述..5
2.1.1绩效考核的定义...........5
2.1.2绩效考核的内容...........6
2.2绩效考核的流程、原则及作用...........6
2.2.1绩效考核的流程...........6
2.2.2绩效考核的原则...........7
2.2.3绩效考核的作用...........7
2.3绩效考核方法..8
2.3.1关键绩效指标...8
2.3.2目标管理法.......9
2.3.3 360度反馈评估法......11
2.3.4平衡记分卡.....11
2.4国内外员工绩效考核研究与现状.....13
2.4.1国外员工绩效考核的发展......13
2.4.2国内员工绩效考核的现状及存在的问题.......15
3氟硅公司员工绩效考核现状分析....17
3.1氟硅公司概况17
3.1.1组织结构.........17
3.1.2人员构成分析.18
3.2氟硅公司绩效考核体系........20
3.2.1考核主体.........20
3.2.2考核流程.........20
3.2.3考核内容.........21
3.2.4考核结果及运用.........21
3.3氟硅公司员工绩效考核体系现存问题及成因分析..22
3.3.1绩效考核中存在的问题..........22
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