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中国工商银行L分行信用卡业务营销策略研究_MBA毕业论文PDF

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更新时间:2024/4/27(发布于山东)

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Abstract tangibledisplay, andprocessmanagement.Finally,in ordertoguaranteethesmooth implementation of the credit card business marketing strategy of ICBC L branch, the author proposes to strengthen favorable safeguards in terms of organizational structure, human resources, and risk control to guarantee the service quality of credit card marketing business in all aspects and links, so that ICBC L branch can furtherexpand its market share, enhance its core competitiveness, and promote the credit card of ICBC L branch business for healthy and sustainable development. Keywords: ICBC L branch; credit card business; marketing strategy III 目录 1.绪论 .......................................................................................................... 1 1.1 研究背景 ........................................................................................... 1 1.2 研究目的与研究意义 ....................................................................... 3 1.3 研究内容 ........................................................................................... 4 1.4 研究框架 ........................................................................................... 5 1.5 研究方法 ........................................................................................... 6 2.理论基础与文献综述 ............................................................................. 7 2.1 PEST理论 ......................................................................................... 7 2.2 五力模型 ........................................................................................... 8 2.3 SWOT分析理论 ............................................................................... 9 2.4 STP理论 .......................................................................................... 11 2.5 7 Ps营销组合 .................................................................................. 11 2.6 文献综述 ......................................