伟巴斯特车顶系统（长春）有限公司培训管理体系研究 伟巴斯特是全球领先的汽车天窗和供暖系统的制造商。当前共有三大事业 部，车顶系统，新能源部件以及定制化加装事业部。伟巴斯特车顶系统（长春） 有限公司成立于2002年，是伟巴斯特集团在中国成立的第二家德国独资企业。 公司位于长春市汽车产业开发区富奥大路1398号，年产能达到250万套，员工 800余人，目前公司主要产品为汽车天窗，主要客户是一汽大众、一汽轿车、北 京奔驰及华晨宝马。面对市场竞争的压力，企业意识到人力资源管理是关键， 而培训管理更是重中之重，培训可以提高员工的能力素质，是提高企业核心竞 争力的有效途径之一。 本文选取伟巴斯特车顶系统（长春）有限公司作为研究对象，深入研究公 司培训管理体系的背景及现状。从培训计划的制定没有与公司战略相结合，没 有有效的跟踪培训效果以及知识经验的流失等问题入手，剖析现行培训管理体 系存在的问题，进行根本原因分析，制定培训管理体系的实施方案以及实施与 保障，具有理论和现实意义。本文共分为四章内容，第一章主要说明了选题背 景和选题意义，并构思出伟巴斯特车顶系统（长春）有限公司培训管理体系的 研究方法和内容。第二章阐述了培训管理体系的现状和问题，主要体现在培训 计划的制定没有针对性，培训效果没有进行跟踪，以及公司没有建立内部培训 师团队，导致公司多年积累的经验没有更好的传递，通过分析找到原因所在， 从而为解决方案的制定打下了坚实的基础。第三章是本文的关键，在原有的培 训管理体系基础上，再次展开深入研究，详细阐述了伟巴斯特车顶系统（长春） 有限公司培训管理体系设计的总体方案。从基于人力资源战略的培训目标入手， 阐述培训目的，培训管理体系的基本原则，主要内容以及整体的设计思路，并 详细介绍了培训计划的制定，培训有效性评价以及内部培训师团队的建立。从 II 理论到实践，从框架到细节，都进行了详细的阐述，保证了培训管理体系实施 的科学性和有效性。第四章介绍了伟巴斯特车顶系统（长春）有限公司培训管 理体系的实施与保障。培训管理体系的实施主要介绍了培训组织结构的搭建， 岗位职责的设置以及培训管理体系的发布。保障措施从人力资源保障及组织保 障两个层面进行分析。人力资源层面的措施是不断创新培训的方式方法，提高 员工能力素质。组织层面的措施是设置培训管理机构并明确培训管理职责，从 而保障培训管理体系的有效运行。 伟巴斯特车顶系统（长春）有限公司将通过对培训现状的分析，从培训计 划的制定，培训的有效性评价以及内训师团队的建立入手，制定一套切实可行 的培训管理体系，提高员工的能力素质，从而提高企业的核心竞争力，使企业 在激烈的市场竞争中处于优势地位。 关键词： 人力资源，员工培训，培训管理体系，培训评估 III Abstract Research on Training System of Webasto (Changchun) Co., Ltd. Webasto is the leading manufacturer of sunroof and heating systems in the world. Currently, there are three business units including roof system, new energy components and customized service system. Webasto (Changchun) Co., ltd. is founded in 2002, which is the second German owned company established in China by Webasto Group, located at No. 1398 Fuao road, automobile industry development zone, Changchun City, with annual capacity of 2.5 million sets and more than 800 employees. At present, the main products are car sunroof and main customers are FAW-VW, FAW Car, Beijing Benz and Brilliance BMW. With competition pressure in the market, the enterprise realizes that human resource management is the key, and training management is the top priority, training can improve employees’ capability, it is one of effective ways to improve enterprise core competitiveness. Taking Webasto (Changchun) Co., Ltd as the research object, the paper deeply studies the background and current situation of training management system. Considering the problems of the training plan unrelated with company strategy, traceability of training effect isn’t effective and loss of internal knowledge and experience, analyze existing problems in current training management system, find root cause, make implementation measures and guarantee for training management system , which is theoretical and practical significant. The paper consists of four chapters, the first chapter expounds research background and significance, designs research method and content adopted in the training management system of Webasto (Changchun) Co., Ltd., specify the research target. The second chapter expounds current situation and existing problems in the training management system. The problems mainly embody that untargeted training plan, untracked training effect, and there isn’t internal trainer team so that valuable knowledge and experience accumulation isn’t delivered well. To find the reason through analysis establish the solid foundation for making effective solutions. The third chapter is the key, which IV expounds the overall design scheme of training management system in Webasto (Changchun) Co., Ltd., through developing further research on the foundation of original training system. It is from training target setting based on human resources strategy, illustrates training purpose, basic principle, main contents and design solution of training management system, and further introduce training plan making, training effectiveness evaluation and establishment of internal trainer team. In order to ensure scientific and effective implementation of the training management system, the research illustrates from theory to practice and from general frame to the details. The fourth chapter mainly introduces implementation and guarantee of training system in Webasto (Changchun) Co., Ltd. Implementation of training management system mainly introduces training organization establishment, position responsibility setting and release of training management system. The analysis for guarantee measures is from human resources level and organization aspect. The guarantee measures of human resources level is to improve employees’ capability though continuous innovate training management method. The guarantee measures of organization aspect is to ensure effective running of training management system through training organization establishment and define responsibility. In order to improve employees’ capability, so as to better improve company core competitiveness and make the enterprise in an advantageous position in the fierce market competition, Webasto (Changchun) Co., Ltd. will make a set of practical training system through analyzing current training situation, making training plan, training effectiveness evaluation and knowledge accumulation. Key words: Human resources, employee training, training system, training evaluation V 目 录 第1章 绪论 ........................................................................................... 1 1.1 选题背景与意义 ............................................................................ 1 1.2 研究方法与内容 ............................................................................ 2 1.3 理论基础和文献综述 .................................................................... 3 第2章 伟巴斯特车顶系统（长春）有限公司培训现状及存在问题 ................................................................................................................... 6 2.1 公司概况 ........................................................................................ 6 2.2 公司培训工作现状 ........................................................................ 6 2.3 公司培训管理体系存在的问题及原因分析 ................................ 8 第3章 伟巴斯特车顶系统（长春）有限公司培训管理体系构建 12 3.1 基于人力资源战略的培训目标确立 .......................................... 12 3.2 公司培训管理体系设计原则和思路 .......................................... 13 3.3 公司培训管理体系设计 .............................................................. 15 3.4 公司培训管理体系评估 .............................................................. 27 第4章 伟巴斯特车顶系统（长春）有限公司培训管理体系的实施 与保障 ..................................................................................................... 30 4.1 公司培训管理体系实施 .............................................................. 30 4.2 公司培训管理体系实施的人力资源保障 .................................. 32 4.3 公司培训管理体系实施的组织保障 .......................................... 33 结 论 ......................................................