在现代人力资源管理中，职业生涯管理是企业有效进行员工管理、员工成长、人力 资源优化配置的重要手段。不仅可以引导员工向企业需求的方面发展，员工也能通过职 业生涯规划管理，实现能力提升、职业素质提升、竞争力提升等。因此职业生涯管理对 企业和员工都有着重要意义。 本文通过研究股份制商业银行青年员工职业生涯规划管理的背景和意义，同时介绍 本文研究的思路、方法以及可能的创新之处。然后论述了股份制商业银行、青年员工和 职业生涯管理等理论。P银行Z分行成立于2001年，员工平均年龄33岁，员工普遍具 有青年员工的特点：高学历、高能力，满腔热枕、个性独立、富有创新思维，追求价值 实现等。P银行Z分行目前已经建立起了自己的人力资源管理体系，仍不能满足青年员 工职业生涯管理的要求。本文通过面向青年员工的调查问卷及访谈，仔细研究了P银行 Z分行职业生涯管理的现状及存在的问题，然后对此进行原因分析，并根据问题分析提 出P银行Z分行青年员工职业生涯规划管理优化策略。最后对股份制商业银行青年员工 职业生涯管理提出保障措施。本文的研究不仅能提升P银行Z分行对职业生涯管理的重 视程度，还能为其解决目前职业生涯管理现状及问题提供建议，同时也可为我国股份制 商业银行青年员工职业生涯管理工作提供参考。 关键词：职业生涯管理，股份制商业银行，青年员工 III ABSTRACT In modern human resources management, career management is an important means for enterprises to effectively manage employees, grow employees and optimize the allocation of human resources. It can not only guide employees to develop to the needs of enterprises, but also improve their abilities, professional qualities and competitiveness through career planning and management. Therefore, career management is of great significance to enterprises and employees. This paper studies the background and significance of career planning and management of young employees in joint-stock commercial banks, and introduces the ideas, methods and possible innovations of this study. Then it discusses the theory of joint-stock commercial banks, young employees and career management. P Bank Z Branch was established in 2001, with an average age of 33 years. The employees generally have the characteristics of young employees: high education, high ability, full of hot pillow, independent personality, innovative thinking, pursuing value realization and so on. At present, Bank P Branch Z has established its own human resources management system, which still can not meet the requirements of young employees'career management. Through questionnaires and interviews for young employees, this paper carefully studies the current situation and existing problems of career management of P Bank Z Branch, then carries on the reason analysis, and puts forward the optimization strategy of career planning and management of young employees of P Bank Z Branch according to the problem analysis. Finally, some suggestions are put forward to optimize the career management of young employees in joint-stock commercial banks. This study can not only enhance the importance of P Bank Z Branch to career management, but also provide suggestions for solving the current situation and problems of career management. It can also provide reference for the career management of young employees of joint-stock commercial banks in China. KEY WORDS: Career management, Joint-stock commercial banks, Young employees. V 目 录 摘要...................................................................................................................................I ABSTRACT.....................................................................................................................III 目 录.................................................................................................................................V 1 绪 论..............................................................................................................................1 1.1 研究背景与意义.....................................................................................................1 1.1.1 研究背景..........................................................................................................1 1.1.2 研究意义..........................................................................................................1 1.2 国内外研究现状.....................................................................................................2 1.2.1 国外研究现状..................................................................................................2 1.2.2 国内研究现状..................................................................................................3 1.2.3 文献述评..........................................................................................................4 1.3 研究思路与研究方法.............................................................................................4 1.3.1 研究思路..........................................................................................................4 1.3.2 研究方法..........................................................................................................5 1.4 可能的创新之处.....................................................................................................6 2 主要概念和相关理论概述............................................................................................7 2.1 主要概念.................................................................................................................7 2.1.1 “股份制商业银行”概述...................................................................................7 2.1.2 “青年员工”概述.............................................................................................7 2.1.3 职业生涯概述..................................................................................................8 2.2 理论基础.................................................................................................................8 2.2.1 职业选择理论..................................................................................................9 2.2.2 职业生涯发展理论..........................................................................................9 2.2.3 职业探索决策理论........................................................................................10 VI 2.2.4 职业发展主动建构理论................................................................................11 2.2.5 职业生涯管理理论........................................................................................11 2.3 本章小结...............................................................................................................12 3 P银行Z分行青年员工职业生涯管理现状及问题...................................................13 3.1 P银行基本情况.....................................................................................................13 3.1.1 P银行Z分行简介.........................................................................................13 3.1.2 P银行Z分行青年员工构成情况.................................................................14 3.1.3 P银行Z分行人力资源管理现状.................................................................15 3.2 关于P银行Z分行青年员工职业生涯管理情况的调查...................................16 3.2.1 调查对象描述................................................................................................16 3.2.2 调查问卷设计原则........................................................................................17 3.2.3 P银行Z分行青年员工职业生涯管理现状.................................................17 3.2.4 P银行Z分行青年员工职业生涯管理存在的问题.....................................21 3.3 P银行Z分行青年员工职业生涯管理存在问题的原因分析............................23 3.3.1 人力资源结构矛盾........................................................................................23 3.3.2 对职业生涯管理的重视不够........................................................................24 3.3.3 人力资源部门在职业生涯管理的缺失........................................................23 3.3.4 对人力资源部门缺乏有效考核......................................................