随着全球化的经济浪潮中，国内企业站在国际的竞争舞台中，面临着越来越 多的挑战。企业间的竞争，关键的方面体现在人力资源的竞争。一个企业的运营 能力水平也很大程度上体现在管理者的领导能力，所以在一个企业中，管理者的 领导能力是企业运营成败的关键。在现代企业管理中，很多企业会根据本企业的 发展需求构建企业内部领导力模型，并根据领导力模型来指导企业管理者领导 力的提升。一个企业构建有效的领导力模型，能够成为衡量企业内部人才的领导 力素质标准，并成为企业评价领导力水平的标准，能够帮助企业指明适应于本企 业的领导力提升方向。 本论文着重研究如何提高T公司基层经理领导力，以此来达到提高企业主 要业务绩效水平和业务目标。本文重点通过对国内外有关领导力模型的研究总 结，形成研究基层经理人领导力开发的相关理论，并建立领导力提升的模型，为 基层领导人员的领导力提升提供理论基础。论文以T公司为案例，通过对T公司 的战略、文化以及基层经理人员工作现状，提出了T公司构建基层经理人员领导 力模型的必要性。本文总结了领导力模型构建方法，通过对T公司基层经理领导 力提升现状及原有领导力提升政策调查，结合T公司实际情况，通过对公司文 化、战略、基层经理人员的工作职责等，设计T公司领导力模型，然后利用构建 好的领导力模型指导T公司基层经理人员领导力提升。通过对T公司基层经理 领导力提升现状及原有领导力提升情况调查，利用“领导力”模型及“行动学习” 理论，设计适合T公司XX分公司基层经理人员领导力提升对策，及其有效实施 的保障措施，最后对论文进行总结并对未来T公司基层经理人员领导力提升工 作展望。 总之，本文在分析T公司战略、文化以及基层经理人员管理现状的基础上， 搭建了基层经理人员领导力模型，并利用模型在T公司指导基层经理人员领导 力提升的应用价值，对于T公司其他分公司基层领导力提升也有一定的借鉴意 义。 关键字：领导力、领导力模型、基层经理、对策 III ABSTRACT With the economic tide of globalization, domestic enterprises are facing a lot of challenges in the international competition stage. The vital factor of the competition among enterprises relies on the competition of human resources. The level of operation of an enterprise is significantly depend on the leadership of the manager, which can be the most important aspect to the success or failure of the enterprise’s operation. In modern enterprise management, many enterprises have established the internal leadership model according to the development needs of the enterprise, in order to guide the improvement of enterprise managers' leadership. An effective leadership quality model, not only can become a standard to measure the leadership quality of the internal talents of the enterprise, so as to be a reference standard to cultivate and evaluate the leadership level,which can largely promote the level of leadership in the corporation. The essay focuses on how to improve the leadership of company T grassroots managers in order to achieve the main business performance level and business objectives. The key point of this article is to establish the model and provide the theoretical basis of leadership improvement for company's grassroots managers. First, by analyzing the strategy, culture and work status of company T, in order to put forward the necessity of building the leadership quality model of the grass-roots managers. Second, the core contents of the paper is to summarize the construction method of leadership quality model, through the investigation of the current situation and the original leadership promotion policy of the grass-roots managers of company T. Combining with the actual situation of company T, and the factors of the behavior event interview, questionnaire survey, for the sake of designing the leadership quality model of company T, which applies to the established leadership quality model to guide the leadership improvement of company T's grassroots managers. Based on the investigation of the current situation and the original situation of the leadership IV improvement of the grass-roots managers in company T, and using the "competency" model and the "action learning" theory, this thesis designs the optimal scheme for the leadership improvement of the grass-roots managers in XX Branch of company T, and the guarantee measures for its effective implementation. Finally, by summarizing the thesis and developing the leadership of the grass-roots managers in company T, to forecast the future Prospect of the company. In a word, according to the analysis of company T's strategy, culture and the current situation of grass-roots managers' management, this paper builds a model of grass-roots managers' leadership quality, and uses the model to guide the application value of grass-roots managers' leadership improvement in company T, which also has the certain reference significance for other branches of company T. Key words: leadership, leadership model, grass-roots managers, countermeasures V 目录 摘要 .................................................................................................................... II ABSTRACT ........................................................................................................ III 目录 ...................................................................................................................... V 第一章 绪论 ......................................................................................................... 1 第一节 研究背景与意义 ............................................................................. 1 一 选题的背景 ..................................................................................... 1 二 选题的意义 ..................................................................................... 1 第二节 国内外领导力开发研究综述 ......................................................... 2 一 领导力概念研究 ............................................................................. 2 二 领导力开发模型研究 ..................................................................... 3 三 领导力开发方法研究 ..................................................................... 7 第三节 研究的内容及框架 ......................................................................... 8 一 研究内容 ......................................................................................... 8 二 研究框架 ......................................................................................... 9 第四节 研究的方法 ................................................................................... 10 一 文献研究法 ................................................................................... 10 二 问卷调查法 ................................................................................... 11 三 统计分析法 ................................................................................... 11 第二章 T公司XX分公司基层经理人员概况 ................................................ 12 第一节 T公司概况 .................................................................................... 12 一 T公司简介 .................................................................................... 12 二 T公司战略概况 ............................................................................ 12 三 T公司组织结构 ............................................................................ 15 第二节 T公司XX分公司基层经理人员情况 ........................................ 17 一 T公司XX分公司人力资源概况 ................................................ 17 VI 二 T公司基层经理人员概况 ............................................................ 19 第三章 T公司XX分公司基层经理人员领导力模型建立及分析 ................ 22 第一节 T公司XX分公司基层经理人员领导力模型设计 .................... 22 一 领导力模型设计的原则 ............................................................... 22 二 领导力模型设计的目标 ............................................................... 23 三 领导力模型要素分析 ................................................................... 23 第二节 T公司XX分公司领导力模型验证及优化 ................................ 29 一 修正后的基层经理人员领导力模型验证 ................................... 29 二 修正后基层经理人员领导力模型维度调整 ............................... 30 三