摘要 随着现代管理理念逐渐深入人心，无论国有企业或者私营企业都在逐步建立 适用企业战略发展的激励体系，在“以人为本”的理念下充分激发员工效能，实 现员工与企业共同发展之路。交通部提出的两步走实现交通强国战略目标，为城 市轨道交通行业进一步深化发展提供了良好契机，在当下环境中充分提升“人” 的主观能动性，激发人力资源带来的创造力，是企业做大做强的必由之路。 论文采用实证调查与分析方法、文献分析法、定量与定性分析法，以呼和浩 特市地铁运营有限公司为主要调研对象，对呼和浩特市地铁运营有限公司当前激 励体系进行了一番研究，研究结论如下：影响该公司当前激励体系的主要因素有 薪酬、绩效考核、晋升途径三个主要方面，主要存在问题是薪酬激励方式效果不 明显，职业晋升途径缺乏且不尽合理，绩效考核指标不科学等问题。本文针对以 上问题提出了主要从优化薪酬结构、岗位激励指标、拓宽一线生产员工晋升方向、 绩效考核流程、考核权重等方面进行优化，找到适合当前公司激励体系发展的优 化解决途径。 关键词：地铁运营公司，激励体系，薪酬体系，绩效考核 Abstract Abstract Withthemodernmanagementconceptgraduallygainingpopularity,both state-ownedenterprisesandprivateenterprisesaregraduallyestablishinganincentive systemsuitableforcorporatestrategicdevelopment,fullystimulatingemployee efficiencyunderthe"people-oriented"concept,andrealizingtheroadofcommon developmentofemployeesandenterprises.Thetwo-stepapproachproposedbythe MinistryofTransporttoachievethestrategicgoalofapowerfulcountryin transportationprovidesagoodopportunityfortheurbanrailtransitindustrytofurther deepenitsdevelopment.Itfullyenhancesthesubjectiveinitiativeof"people"inthe currentenvironmentandstimulatesthecreativitybroughtbyhumanresourcesThe onlywaytogrowbiggerandstronger. Thethesisadoptsempiricalinvestigationandanalysismethods,literature analysismethods,quantitativeandqualitativeanalysismethods,andtakesHohhot MetroOperationCo.,Ltd.asthemainresearchobjecttostudythecurrentincentive systemofHohhotMetroOperationCo.,Ltd.Theresearchconclusionsareasfollows: Themainfactorsthataffectthecompany'scurrentincentivesystemarethreemain aspects:salary,performanceevaluation,andpromotionmethods.Themainproblems arethattheeffectofsalaryincentivemethodsisnotobvious,thecareerpromotion methodsarelackingandunreasonable,andtheperformanceevaluationindicatorsare unscientific.Aimingattheaboveproblems,thispaperputsforwardoptimizationfrom theaspectsofoptimizingsalarystructure,jobincentiveindicators,broadeningthe promotiondirectionoffront-lineproductionemployees,performanceevaluation process,evaluationweight,etc.,andfindsanoptimalsolutiontothedevelopmentof thecurrentcompany'sincentivesystem. Keywords:subwayoperatingcompany;incentivesystem;salarysystem; performancevaluation 目录 第1章绪论.......................................................................................................................................1 1.1研究背景..............................................................................................................................1 1.1.1宏观背景...................................................................................................................1 1.1.2企业背景...................................................................................................................1 1.2研究目的与意义..................................................................................................................2 1.2.1研究目的...................................................................................................................2 1.2.2研究意义...................................................................................................................2 1.3研究现状..............................................................................................................................3 1.4文献评述..............................................................................................................................5 1.5研究内容..............................................................................................................................5 1.6技术路线与研究方法..........................................................................................................6 1.6.1技术路线...................................................................................................................6 1.6.2研究方法...................................................................................................................7 第2章理论综述...............................................................................................................................8 2.1相关概念..............................................................................................................................8 2.1.1激励...........................................................................................................................8 2.1.2激励体系...................................................................................................................8 2.2理论基础............................................................................................................................10 2.2.1过程型激励理论....................................................................................................10 2.2.2内容型激励理论....................................................................................................10 第3章呼和浩特地铁运营有限公司激励体系现状....................................................................11 3.1呼和浩特地铁运营有限公司概况...................................................................................11 3.1.1公司组织结构........................................................................................................11 3.1.2人力资源情况........................................................................................................12 3.2公司人力资源激励体系...................................................................................................13 3.2.1集团现行薪酬激励体系........................................................................................13 3.2.2现行职业晋升........................................................................................................14 3.2.3现行绩效考核制度................................................................................................17 3.3员工激励效果调查分析...................................................................................................18 3.3.1员工激励效果调查设计........................................................................................18 3.3.2问卷的发放与回收................................................................................................19 3.4调查结果分析....................................................................................................................22 3.4.1参与人员基本信息统计........................................................................................22 3.4.2管理层对当前激励系统看法及影响因素............................................................22 3.4.3员工激励体系效果分析........................................................................................23 3.5公司当前激励体系存在的问题.......................................................................................29 3.5.1薪酬激励方式效果不明显....................................................................................29 3.5.2职业晋升途径缺乏且不尽合理............................................................................29 3.5.3绩效考核指标不合理............................................................................................30 第4章呼和浩特市地铁运营有限公司激励体系优化................................................................31 4.1激励体系设计原则............................................................................................................31 4.2薪酬激励体系优化............................................................................................................32 4.2.1薪酬激励体系的目标.........................................................