电网企业是进行电力输送、电网铺设以及用电管理和用电福利业务的企业，大多 数电网企业均为国有企业，在我国经济发展稳中求胜，城乡经济协调发展的当下，电 网企业成为社会各方面工作进行的基础，电网企业本身经营的情况，影响一个城市电 力服务发展情况和供电稳定情况。电网企业的员工是决定企业经营效果的关键。在电 网企业改制的过程中，讨论员工管理策略，尤其从福利改革角度讨论如何激励员工并 完成企业改制和发展目的，成为电网企业管理的关键问题。 对国内外福利研究方面的文献进行分析整理发现，单独将“福利方案”作为研究 内容的相关研究几乎没有，福利方案作为福利制度的实施方法，与福利制度、福利管 理等研究内容一起出现各类研究中，要研究福利方案，就必须从福利管理的价值入手， 以福利制度为基础，再进行福利管理具体方法的探讨。因此，在本研究中，对福利方 案的讨论也建立在福利管理的价值体现以及福利制度的建构基础上。研究以 A 电网 企业为目标，采用问卷调查法、访谈法和数据分析法，对该企业的福利方案进行探讨， 以期为该企业改制过程中的福利管理工作提供建议。经调查研究发现，A 电网企业福 利水平属于中等，但福利方案久不更新，基本沿用了事业单位时期的福利方案，且福 利制度与福利方案存在冲突，企业员工工作满意度较低，工作绩效一般，并且出现了 员工老龄化和员工流失的问题。企业急需通过福利方案改革推动改制工作，实现企业 发展规划。新的福利方案以员工需求调查和投票的方式决定，新增了企业福利内容， 改变了福利成本结构，明确了福利行政管理、福利统筹规划和监管事项，在 A 电网 企业中实行 3 个月的新福利方案后，员工的工作满意度提升，工作绩效提升，并且推 动了企业员工结构改革，为企业发展规划的实施打开了局面。 关键词：电网企业，员工福利，福利方案，福利管理II Research on Optimization of Staff Welfare Programs in A Power Grid Company Abstract Power grid enterprises are enterprises that carry out power transmission, power grid laying, and electricity management and electricity welfare business. Most power grid enterprises are state-owned enterprises. In the current economic development of China, the power grid enterprises become a society. The basis of all aspects of work, the situation of the power grid enterprises themselves, affecting the development of power services in a city and the stability of power supply. The employees of the grid companies are the key to determining the effectiveness of the business. In the process of restructuring the power grid enterprise, discussing the employee management strategy, especially from the perspective of welfare reform, how to motivate employees and accomplish the purpose of enterprise restructuring and development has become a key issue in the management of power grid enterprises. The analysis of the literature on welfare research at home and abroad reveals that there is almost no research on the welfare program alone as a research content. The welfare program is implemented as a welfare system, and various types of research such as welfare system and welfare management appear together. In the study, to study the welfare program, we must start with the value of welfare management, based on the welfare system, and then discuss the specific methods of welfare management. Therefore, in this study, the discussion of welfare programs is also based on the value of welfare management and the construction of welfare system. The research aimed at A grid enterprises, using questionnaires, interviews and data analysis methods to explore the company's welfare program, in order to provide advice for the welfare management work in the company's restructuring process. According to the investigation and research, the welfare level of A grid enterprise is medium, but the welfare plan is not updated for a long time. The welfare plan of the institution period is basically followed, and the welfare system and the welfare plan conflict, the employee's job satisfaction is low, and the work performance is generally And there is a problem of employee aging and employee turnover. Enterprises urgentlyIII need to promote restructuring through the reform of welfare programs to achieve enterprise development planning. The new welfare program was decided by employee demand survey and voting. The company added new corporate welfare content, changed the welfare cost structure, and defined welfare administration, welfare planning and supervision matters, and implemented it for 3 months in A grid enterprises. After the new welfare program, employees' job satisfaction increased, work performance improved, and the employee structure reform was promoted, opening the situation for the implementation of enterprise development planning. Key Words: Power grid enterprise, Employee benefits, Welfare program, Welfare managementIV 目录 摘要.........................................................................................................................................I Abstract..................................................................................................................................II 第 1 章 研究背景和研究意义..............................................................................................1 1.1 研究背景.................................................................................................................1 1.2 研究意义.................................................................................................................2 1.3 研究方法.................................................................................................................3 1.4 研究的不足及未来方向.........................................................................................3 第 2 章 理论基础..................................................................................................................5 2.1 员工福利方案研究的理论基础.............................................................................5 2.1.1 公平理论......................................................................................................5 2.1.2 需求层次理论..............................................................................................6 2.1.3 期望理论......................................................................................................6 2.1.4 理论基础总结..............................................................................................7 第 3 章 文献综述..................................................................................................................8 3.1 国内相关研究.........................................................................................................8 3.1.1 对员工福利的概念和结构的探讨..............................................................8 3.1.2 员工福利管理方案的价值探讨..................................................................9 3.1.3 不同福利管理方法下的福利方案............................................................10 3.1.4 员工福利研究方法....................................................................................12 3.2 国外相关研究.......................................................................................................13 3.2.1 员工福利的概念和结构............................................................................13 3.2.2 员工福利的研究内容................................................................................13 3.2.3 员工福利管理方法....................................................................................14 3.2.4 员工福利研究方法....................................................................................14 3.3 对国内外福利研究现状的分析...........................................................................15 3.3.1 关于福利的定义........................................................................................15 3.3.2 关于福利的研究内容................................................................................15 沈阳大学硕士学位论文沈阳大学硕士学位论文 V 3.3.3 关于福利研究的方法................................................................................16 3.3.4 文献综述总结............................................................................................16 第 4 章 A 电网公司员工福利现状..........