在当前市场竞争日趋激烈的环境下，如何吸引和保留优秀人才是企业打造核 心竞争力的重要手段。在新的人才争夺格局下，工资待遇对企业人才的吸引力正 在逐步减弱，但福利体系的吸引力却在提升。相比传统的工资待遇，福利体系更 能体现企业对员工的人文关怀。由于我国企业的传统“大锅饭”式的福利模式已 经不为市场所接受，满足员工个性化福利需求的新福利模式还处在不但探索和完 善阶段，福利的差异化程度较低，福利形式单一，福利项目偏少等问题还依然存 在，构建适合我国企业实际特征的员工福利体系，以满足企业员工不断多样化的 福利需求是未来的必然趋势。 X药业公司是株洲市首屈一指的制药企业，本研究以其为研究对象，探讨员 工福利体系的建设问题。首先，本研究对具体研究背景、目的和意义等进行了阐 述，并梳理了国内外学着关于员工福利问题的研究成果，交代了研究所采用的思 路框架和研究方法等。其次，以对公司员工进行福利满意度调查为突破口，挖掘 公司福利体系存在的问题，如认知存在不足、福利缺口较大、福利成本偏高、福 利形式单一等。再次，基于X药业员工福利体系存在的问题，以福利管理相关理 论和方法为指导，构建了具体的优化方案。并从福利项目的梳理和完善，员工弹 性福利账户、积分、项目定价的设计，以及员工福利体系的管理与后续发展规划 等内容进行了具体设计。为了确保员工福利政策的顺利落地，接下来从方案的实 施和实施保障两个方面看给出了政策建议。最后是对本研究进行系统总结，指出 研究存在的不足与后续研究方向。 员工福利体系建设是关系到员工队伍稳定、员工潜能激发等方面的大事。本 研究对株洲X药业的员工福利问题研究，对解决该公司福利问题提出了政策建议， 同时也期望能为其他企业开展员工福利管理工作提供思路。 关键词：X药业公司，员工福利，福利满意度 IV Abstract In the current market competition is becoming increasingly fierce environment, how to attract and retain outstanding talents is an important means for enterprises to build core competitiveness. Under the new talent competition pattern, the attraction of salary treatment to enterprise talents is gradually decreasing, but the attraction of welfare system is improving. Compared with the traditional salary, the welfare system can better reflect the humanistic care of the enterprise for employees. Because our country enterprise of the traditional "Commons" welfare model has not accepted by the market, meet the personalized requirements of welfare employees new welfare model is not only to explore and perfect stage, the welfare of the lower level of differentiation benefits form is single, fewer programs and other issues still remain, construct the characteristics of the enterprise in staff welfare system, to satisfy the business enterprise employee welfare demand of diversification is is the inevitable trend of the future. X pharmaceutical company is the leading pharmaceutical enterprise in zhuzhou city. This study takes it as the research object to discuss the construction of employee welfare system. Firstly, this study elaborates on the specific research background, purpose and significance, sorts out the research results of learning about employee welfare at home and abroad, and explains the thinking framework and research methods adopted by the research institute. Secondly, take the survey of employees' welfare satisfaction as the breakthrough point to explore the problems existing in the company's welfare system, such as insufficient cognition, large welfare gap, high welfare cost and single welfare form. Thirdly, based on the existing problems of X pharmaceutical's employee welfare system, and guided by the relevant theories and methods of welfare management, a specific optimization scheme was constructed. And from the combing and improvement of welfare projects, the design of flexible welfare accounts, points, project pricing, as well as the management of the employee welfare system and subsequent development planning and other content of the specific design. V In order to ensure the smooth implementation of employee welfare policies, policy Suggestions are given from the perspective of the implementation of the program and the implementation guarantee. In the end, this paper makes a systematic summary of the research, and points out the deficiencies of the research and the future research direction. The construction of employee welfare system is related to the stability of employee team and the stimulation of employee potential. This study studies the employee welfare problems of zhuzhou X pharmaceutical co., ltd. and puts forward policy Suggestions to solve the company's welfare problems. At the same time, it is expected to provide ideas for other enterprises to carry out employee welfare management. Keywords: X pharmaceutical company, employee welfare, welfare satisfaction VI 目 录 摘要 II ABSTRACT .................... IV 第1章 绪论 ..................... 1 1.1研究背景 .................. 1 1.2研究目的与意义 ...... 2 1.2.1研究目的 ........... 2 1.2.2研究意义 ........... 2 1.3国内外研究现状 ...... 2 1.3.1国外研究现状 ... 2 1.3.2国内研究现状 ... 4 1.3.3研究述评 ........... 5 1.4研究思路和方法 ...... 6 1.4.1研究思路 ........... 6 1.4.2研究方法 ........... 6 第2章 员工福利相关理论概述 .................... 7 2.1员工福利 .................. 7 2.1.1员工福利的概念 .............................. 7 2.1.2员工福利的发展 .............................. 7 2.2员工福利的类型与功能 ......................... 8 2.2.1员工福利的类型 .............................. 8 2.2.2员工福利的功能 .............................. 9 2.3 员工福利的影响因素 ............................ 9 2.3.1企业方面的因素 .............................. 9 2.3.2员工方面的因素 ............................ 10 2.3.3社会方面的因素 ............................ 10 2.4 员工福利的理论基础 .......................... 10 2.4.1需求层次理论 . 11 2.4.2强化理论 ......... 11 2.4.3公平理论 ......... 12 第3章 X药业公司员工福利的现状与问题 ............................. 13 3.1 公司概况 ............... 13 3.1.1 公司简介 ........ 13 3.1.3公司员工结构 . 14 3.2 X药业员工福利的现状 ....................... 15 3.2.1公司员工法定福利 ........................ 15 3.2.2公司员工非法定福利 .................... 16 3.3 X药业员工福利需求度与满意度调查 .............................. 16 3.3.1被试者基本信息统计 .................... 17 VII 3.3.2福利需求度情况统计 .................... 18 3.3.3福利满意度情况统计 .................... 21 3.4 X药业员工福利存在的主要问题 ....... 22 3.4.1对员工福利的认知存在不足 ........ 22 3.4.2员工福利需求与供给之间存在缺口 ........................... 23 3.4.3员工福利形式有待多样化 ............ 24 3.4.4员工福利成本居高不下 ................ 25 第4章 X药业公司员工福利体系的优化设计 ......................... 26 4.1员工福利体系优化的总体框架 ........... 26 4.1.1优化的目标 ..... 26 4.1.2优化的原则 ..... 26 4.1.3优化的思路 ..... 27 4.2员工福利体系优化的影响因素 ........... 28 4.2.1企业因素 ......... 28 4.2.2员工因素 ......... 29 4.2.3社会因素 ......... 29 4.3员工弹性福利项目设计 ....................... 29 4.3.1核心福利项目 . 30 4.3.2弹性福利项目 . 30 4.4员工弹性福利账户与积分设计 ........... 32 4.4.1福利账户与积分设置 .................... 32 4.4.2福利项目定价 . 32 4.4.3福利项目积分分配 ........................ 33 4.5员工弹性福利的计划管理 ................... 34 4.5.1科学控制员工福利成本 ................ 34 4.5.2制定规范的员工福利管理制度 .... 34 4.5.3员工福利体系的动态发展 ............ 35 第5章 X药业公司员工福利优化方案的实施与保障 ............. 37 5.1员工福利优化方案的实施 ................... 37 5.1.1全员培训 ......... 37 5.1.2过渡实施 ......... 37 5.1.3修正完善 ......... 38 5.1.4正式实施 ......... 38 5.2员工福利优化方案实施的保障 ........... 39 5.2.1组织保障 ......... 39 5.2.2制度保障 ......... 40 5.2.3技术保障 ......... 41 5.2.4资金保障 ......... 41 结论与展望 ..................... 43 6.1研究结论 ................ 43 6.2研究展望 ................ 43