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MBA硕士毕业论文_银行S分行精益产品创新管理研究PDF

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随着互联网金融的发展,行业竞争加剧,商业银行对于金融产品的重 视程度也越来越高。在此背景下,A银行S分行仍然停留在原有的产品开 发模式上,开发方法和管理模式略有滞后,开发周期长,产品质量不高, 已无法快速满足客户多元化的需求。对于如何利用自身优势,不断地推出 受市场欢迎的新产品来建立新的市场优势是A银行S分行面临的重要问题。 目前,精益创业理论在工业制造业、IT产业乃至服务业中受到广泛的 认可和应用,使用精益产品开发模式能够快速响应市场需求,减少实践过 程中产生的浪费,从而降低创新风险。 本文从互联网金融环境下商业银行创新实践出发,以精益创业理论为 研究基础,首先详细介绍了A银行S分行产品创新现状及发展情况,得出 了该行产品创新存在产品优势不明显、产品创新效率低、产品创新活力不 足等问题,并对其原因进行了详细分析,主要体现在对创新过程缺乏精细化 管理、创新机制不完善、缺乏对客户需求的持续跟踪等方面。 其次,通过精益创业理论构建出精益产品创新流程具体实施方法,使 用问卷调查法和层次分析法进行精益产品创新流程实施验证,尝试将精益 创业理论导入商业银行,以探讨其在商业银行产品创新管理的可行性。 最后,结合A银行S分行实际,借鉴国内外大型商业银行的产品创新 管理机制,根据精益创业理论为该行产品创新提出了具体的策略,一是健 全产品创新管理体系;二是结合精益产品创新思路,从客户探索、立项分 析、设计开发、上市管理四个阶段优化产品创新流程;三是提高技术应用 对产品创新的支持、重视创新人才培养。 本文在银行产品创新方面构建了精益产品开发流程,为商业银行开展 II 产品创新提供科学的理论支撑和参考范例。以期帮助相关企业及后来学者 提供借鉴和参考,希望能够提升商业银行的核心竞争力。 关键词:互联网金融产品创新精益创业 III RESEARCHONLEANPRODUCTINNOVATION MANAGEMENTOFABANKSBRANCH ABSTRACT WiththedevelopmentofInternetfinance,industrycompetitionhas intensified,andcommercialbanksarepayingmoreandmoreattentionto financialproducts.Inthiscontext,ABankSbranchstillstaysontheoriginal productdevelopmentmodel,thedevelopmentmethodandmanagementmodelare slightlylaggingbehind,thedevelopmentcycleislong,theproductqualityisnot high,anditisunabletoquicklymeetthediverseneedsofcustomers.Howto makeuseofitsownadvantagesandcontinuouslylaunchnewproductsthatare popularinthemarkettoestablishnewmarketadvantagesisanimportantissue facingABankSbranch. Atpresent,thetheoryofleanentrepreneurshipiswidelyrecognizedand appliedintheindustrialmanufacturing,ITindustryandeventheserviceindustry. Theuseofleanproductdevelopmentmodelscanquicklyrespondtomarket demand,reducewasteintheprocessofpractice,andtherebyreduceinnovation risks. StartingfromtheinnovationpracticeofcommercialbanksintheInternet financialenvironment,thispaperusesleanentrepreneurshiptheoryasthe researchfoundation.First,itintroducesindetailthecurrentsituationand developmentofproductinnovationinABankSbranch,andconcludesthatthe bank’sproductinnovationhasunobviousproductadvantagesandproduct innovation.Problemssuchaslowefficiency,insufficientproductinnovation vitality,anddetailedanalysisoftheircausesaremainlyreflectedinthelackof refinedmanagementoftheinnovationprocess,theimperfectinnovation IV mechanism,andthelackofcontinuoustrackingofcustomerneeds. Secondly,buildaspecificimplementationmethodofleanproductinnovation processthroughleanentrepreneurshiptheory,usequestionnairesurveyand analytichierarchyprocesstoverifytheimplementationofleanproductinnovation process,trytointroduceleanentrepreneurshiptheoryintocommercialbanksto exploreitsproductinnovationmanagementincommercialbanksThefeasibility. Finally,basedontheactualsituationofABankSbranchandtheproduct innovationmanagementmechanismoflargecommercialbanksathomeand abroad,specificstrategiesforproductinnovationofthebankareproposedbased ontheleanentrepreneurshiptheory.Oneistoimprovetheproductinnovation managementsystem;theotheristocombineleanproductinnovation.Theideais tooptimizetheproductinnovationprocessfromthefourstagesofcustomer exploration,projectanalysis,designanddevelopment,andlistingmanagement; thethirdistoimprovethesupportoftechnologyapplicationsforproduct innovationandemphasizethecultivationofinnovativetalents. Thisarticleconstructsaleanproductdevelopmentprocessinbankproduct innovation,andprovidesscientifictheoreticalsupportandreferenceexamplesfor commercialbankstocarryoutproductinnovation.Inordertohelprelevant enterprisesandlaterscholarstoprovidereferenceandreference,hopingto enhancethecorecompetitivenessofcommercialbanks. KEYWORDS:Internetfinance;productinnovation;leanentrepreneurship V 目录 摘要.............................................................................................................................................I ABSTRACT.............................................................................................................................III 第一章绪论...........................................................................................................................1 1.1研究背景及意义............................................................................................................1 1.1.1现实背景..............................................................................................................1 1.1.2理论背景..............................................................................................................1 1.1.3研究意义..............................................................................................................2 1.2文献综述........................................................................................................................2 1.2.1金融产品创新......................................................................................................2 1.2.2国内外商业银行产品创新机制与启示..............................................................4 1.2.3精益创业理论......................................................................................................5 1.2.4文献评述..............................................................................................................7 1.3研究思路和内容............................................................................................................8 1.3.1研究思路..............................................................................................................8 1.3.2研究内容..............................................................................................................8 1.4研究方法和技术路线....................................................................................................9 1.4.1研究方法..............................................................................................................9 1.4.2技术路线............................................................................................................10 第二章相关理论基础和精益产品创新管理实施框架........................................................11 2.1相关理论基础..............................................................................................................11 2.1.1金融产品创新的基本理论................................................................................11 2.1.2精益创业的基本理论........................................................................................12 2.1.3层次分析法的基本理论....................................................................................13 2.2精益产品创新管理......................................................................................................13 2.2.1客户探索阶段....................................................................................................14 2.2.2客户验证阶段....................................................................................................14 2.3精益产品创新管理实施框架......................................................................................15 2.4本章小结......................................................................................................................17 VI 第三章A银行S分行产品创新现状及问题分析................................................................18 3.1A银行S分行基本概况..............................................................................................18 3.2A银行S分行产品创新发展现状..........