随着国家发改委发布、国务院通过《投资体制改革的决定 》，要求政府投资的非 经营性项目加快推进“代建制”以来，城市轨道交通行业采用代建模式的工程逐渐增 多，因此从代建单位的角度，研究城市轨道交通工程项目管理具有重要意义。 本文通过深圳市城市轨道交通4号线三期工程在项目管理实践，结合项目管理理 论的研究方法，对决定项目成败的重要因素：质量、安全管理进行了深入研究。全文 共分为六章，第一章提出了本文研究的背景及意义，说明了研究目的和研究方法；第 二章阐述相关概念及理论；第三章介绍工程项目中质量与安全管理的关系；第四章概 述深圳市城市轨道交通4号线三期工程的基本情况；第五章和第六章分别对项目质量、 安全管理做了详细分析，从管理策划、实施、检查和改进几方面说明了管理的方法及 成效。 研究表明，运用项目目标管理理论，建立适宜的项目组织架构模式，通过策划、 实施、检查和改进循环，采用系统的管理方法，能够达到项目管理的既定目标。并由 此得出了GCMO（Government、Construction Management、Operation）代建模式这一 创新成果，该模式以项目管理为中心，政府单位（业主）、代建单位、运营单位紧密 协作，既发挥了代建单位的专业管理优势，又保证了政府单位（业主）对项目的监管 深度，同时，因为运营单位的全过程介入，提前避免了一些质量问题，减少了后期运 营阶段的维保成本，并且确保工程平稳移交之后运营顺利进行。对国内类似的工程建 设项目有重要借鉴意义。 关键词：城市轨道交通；项目管理；质量管理；安全管理 西南交通大学硕士研究生学位论文 第VII页 Abstract Since The Investment System Reform had been issued by the National Development and Reform Commission and State Council, non-operating projects invested by government have been required to accelerate the application of ‘agent construction system’. As the number of this modeling-style in the urban rail transit construction has gradually increased, it is of great significance to study the management of urban rail transit projects from the perspective of the Construction Management Agent. Based on the project management practice of the third phase of Shenzhen Urban Rail Transit Line 4, this paper makes a deep study on the quality and safety management witch are determining factors of Failure or Success for the project with the research method of project management theory. The full text is divided into six chapters. The first chapter puts forward the background and significance of this paper. The second chapter expounds the related concepts and theories. The 3rd Chapter Introduces the Relationship between Quality and Safety Management in Construction Projects. The 4th chapter introduces the basic situation of the third phase of Shenzhen Urban Rail Transit Line 4 project. In the 5th and 6th chapters, the quality and safety management of the project are analyzed, and the management methods and effects are studied from the aspects of management planning, implementation, inspection and improvement. The research shows that the project management goal can be achieved by applying the project objective management theory, establishing the appropriate project organization structure model, planning, implementing, checking and improving, and adopting the systematic management method. From this, the innovation result of GCMO (Government, Construction Management, and Operation) agent construction model is obtained. By focus on project management, the government unit (owner), the agent construction unit, and the operation unit cooperate closely. This model not only gives full play to the professional management advantage of the agent construction unit, but also ensures the supervision depth of the government (owners) for the project. And because of the whole process intervention form the operating unit, some quality problems are avoided in advance, the 西南交通大学硕士研究生学位论文 第VIII 页 maintenance cost in the operation stage is reduced, and the operation is carried out smoothly after transfer. It could be a meaningful reference for similar construction projects in China. Key Words：Urban Rail Transit; Project Management; Quality Management; Safety Management 西南交通大学硕士研究生学位论文 第IX页 目 录 第1章 绪论 ............................................................................................................................ 1 1.1 选题背景及意义 .......................................................................................................... 1 1.2 国内外研究现状 .......................................................................................................... 2 1.2.1 国外研究现状....................................................................................................... 2 1.2.2 国内研究现状....................................................................................................... 3 1.3 研究目的及内容 .......................................................................................................... 4 1.3.1 研究目的............................................................................................................... 4 1.3.2 研究内容............................................................................................................... 4 1.4 研究方法 ...................................................................................................................... 6 第2章 城市轨道交通工程项目管理的相关理论 ................................................................ 7 2.1 相关概念界定 .............................................................................................................. 7 2.1.1 代建制................................................................................................................... 7 2.1.2 建设工程项目....................................................................................................... 7 2.2 相关理论基础 .............................................................................................................. 7 2.2.1 目标管理理论....................................................................................................... 7 2.2.2 组织理论............................................................................................................... 9 2.2.3 全面质量管理论................................................................................................... 9 2.2.4 系统安全管理理论............................................................................................. 10 2.3 项目管理的主要方法 ................................................................................................ 10 第3章 建设工程项目中质量与安全管理的关系 .............................................................. 12 3.1 质量与安全管理体系分析 ........................................................................................ 12 3.1.1 质量与安全管理体系构建标准简介................................................................. 12 3.1.2 质量与安全管理体系共同点............................................................................. 13 3.2 建设工程项目质量与安全管理共性 ........................................................................ 13 3.2.1 指导思想............................................................................................................. 13 3.2.2 管理机构............................................................................................................. 14 3.2.3 质量与安全管理相辅相成................................................................................. 14 西南交通大学硕士研究生学位论文 第X页 第4章 深圳4号线三期工程项目简介 .............................................................................. 16 4.1 项目概述 .................................................................................................................... 16 4.1.1 项目概况............................................................................................................. 16 4.1.2 项目特点............................................................................................................. 17 4.1.3 项目难点............................................................................................................. 18 4.2 代建公司简介 ..............................................