本文针对企业面临的改革问题展开研究，并选择了龙岗污水处理厂为研究对
象，目的是设计出最佳的解决方案，制定出完善的绩效考核体系方案。笔者希望
自己的研究有助于企业人力资源管理水平的提高，也希望本次研究能为其他企业
的改革提供一些切实可行的建议。
关键词：龙岗污水处理厂；绩效考核；环保ABSTRACT
This thesis first analyzes the performance appraisal model long gang water
pollution treatment plant is currently implemented, points out the problems exposed,
and on the basis of performance test of the theory and the practice unifies in together,
analysis, research the current implementation of the performance appraisal system, the
original system is re designed and constructed. In this paper, using the method of
literature review, comparative analysis and investigation method, described in detail
long gang water pollution treatment improved plant performance evaluation system
based on the design idea, basic principles and objective on, the indicators of
performance appraisal system were discussed, the perfect performance appraisal
system of the measures put forward from different angles, and the possible result is
evaluated, purpose is to solve the problems existing in the Corporation, to realize the
sustainable development of enterprises.
Aiming at the reform issue facing enterprises is studied, and select the long gang
water treatment plant as the research object, the purpose is to design the best solution,
make a perfect performance appraisal system. The author hopes that the research can
help enterprise human resources management level, but also hope that this research
can provide some feasible suggestions for the reform of other enterprises.
Key words: Long gang sewage plant; performance evaluation; environmental
protection
目录
第一章 绪论..........1
1.1 研究背景..........1
1.2 研究的目的与意义......2
1.3 研究的内容.......3
1.4 研究的思路与方法......4
第二章 绩效考核理论简介 ..........5
2.1 绩效考核的目的和作用..........5
2.2 绩效考核的重要性......7
2.2.1 员工期待考核....7
2.2.2 企业的发展需要绩效考核........7
2.2.3 管理者也需要进行绩效考核....8
2.3 绩效考核的原则..........8
2.4 绩效考核的程序..........9
2.4.1 绩效考核方案的设计.....9
2.4.2 绩效考核的组织与实施...........10
2.5 绩效考核指标体系设计........ 11
2.5.1 指标体系的设计........... 11
2.5.2 指标权重的确定...........13
2.6 绩效考核的方法........14
2.6.1 工作标准法(劳动定额法)........14
2.6.2 量表等级评分法...........14
2.6.3 360 度考核法....14
2.6.4 平衡积分卡法...15
2.6.5 关键绩效考核法(KPI) .15
第三章 龙岗污水处理厂绩效考核体系现状及问题分析 .........17
3.1 龙岗污水处理厂概况17
3.2 龙岗污水处理厂 A/O 工艺介绍........183.2.1 基本原理...........18
3.2.2 主要工艺特点...18
3.2.3 影响 A/O 工艺的因素..19
3.3 龙岗污水处理厂绩效考核现状......21
3.3.1 考核原则...........21
3.3.2 考核内容...........21
3.3.3 考核计分权重及方法...22
3.3.4 考核标准...........22
3.3.5 考核程序...........22
3.4 龙岗污水处理厂原绩效考核体系及存在的问题 23
3.4.1 考核体系不系统...........23
3.4.2 考核指标不准确...........23
3.4.3 考核方法不灵活...........23
3.4.4 考核执行不到位...........24
3.4.5 考核沟通形式化...........24
3.4.6 考核结果难以应用.......24
3.5 龙岗污水处理厂原绩效考核存在问题原因..........24
3.5.1 考核的观念落后...........25
3.5.2 缺乏整体战略目标或执行不到位.......25
3.5.3 绩效考核人员缺乏相关培训...25
3.5.4 岗位分析不够明确.......26
3.5.5 传统文化影响较深.......26
第四章 龙岗污水处理厂绩效考核体系再设计 ....27
4.1 龙岗污水处理厂绩效考核体系改进的必要性......27
4.2 龙岗污水处理厂绩效考核体系改进设计思路......27
4.3 改进目的和原则......28
4.3.1 改进目的..........28
4.3.2 改进原则........29
4.4 绩效考核方案改进的工作分析与设计程序..........29
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