2022 Ecommerce Ful?llment Trends Report Ecommerce is now the preferred method of shopping for 68% of consumers, up from 52% in 2020, according to a WD Partners survey. And ecommerce sales will represent 20% of total retail sales by 2024. There’snodenyingthatonlineshoppingisheretostay,butwhatimplicationsdoesthathavefororderful?llment operations?Toidentifyecommerceful?llmenttrends,SaddleCreekconductedanonlinesurveyofindustryprofessionals inFebruary2022,followinguponasimilarstudycompletedinearly2020. Comparing the two helps to show just how much the ecommerce landscape has changed since the COVID-19 pandemic. Thisnewsummaryreportisbasedondatafrom283respondentswhoarepersonallyinvolvedwithorhavein?uence overe-ful?llmentfunctions. Key Takeaways Research highlights include: — — In the past year, the majority of respondents (59%) saw an increase in ecommerce order volume.Approximatelyhalfofrespondents(51%)saytheirful?llmentcostsincreasedsomewhatorsubstantially.Laborwasthe biggestfactor. — — — — — — Freeshippingiso?eredmorewidelythanfastshipping.Freeshippingiso?eredforallordersby43%ofr