物流部门作为企业供应链管理的一部分，直接对产品运营模式进行规划，理当
为企业“节流”做出贡献。而仓储作为一项不可或缺的物流活动，在货物存储、货物
品质保障、客户服务、运输配载等各方面都扮演着举足轻重的角色。因此近年来，
仓储管理不断受到各企业的重度重视，现代仓储管理的目的已进化为满足供应链上、
下游需求，这与传统仓储相比，在深度与广度上都有了重大的区别。优秀的仓储管
理体系能够帮助企业提高实物流动率、降低成本，确保订单顺利且高效的完成，并
且能够对企业资源进行合理利用和有效管理，使货物犹如水流般在企业供应链内加
速流动，从而带动企业资金快速流转，使企业从中获得更大的利益。
本文针对 3M 深圳仓储管理的精益化改革进行深入的分析、研究。3M 深圳成品
货物种类繁多，货品重量、体积、流动率、存储条件等要求各不相同。在仓储操作
方面，3M 深圳地处寸土寸金的深圳福田保税区内，不但仓库面积有限，而且只能
选用楼层仓库（楼库）进行货物存储。
针对以上情况，论文首先介绍了 3M 深圳的仓储背景条件，并对目前仓储设计
及操作局限性进行分析。其次，根据精益化仓储管理（Lean 6-Sigma）理论，利用
作业相关图及从一至表法，提出 3M 深圳仓储管理原则与改进要求，并设计出一套
完整的改进方案，实施仓储 TMQ（全面质量管理），并从仓库设计规划、仓储作业、
仓储 5S 管理、仓储人员管理等各方面进行分析阐述。最后，从 3M 深圳仓储部实施
精益化管理后预期的操作、成本控制情况等方面进行综合评定及分析，对本次精益
化改革的设计方案做出评估，为 3M 公司在控制成本、提高仓储操作效率方面提供
实践参考。
关键词：物流 3M 公司 仓储管理 精益管理 5S 管理
II
Abstract
Nowadays， with the development of economic globalization， the profit margin is
getting lower and lower in pure manufacturing area. Many companys has turing their eyes
to the management process and the enterprise internal control， which may help them to
raise the company ompetitiveness by “Developing New Business Territory and Cost
Control”. The point of Developing New Business Territory requests the enterprise raise
the power and ability of strong marketing by meetting the needs of the market with
innovation conception. While the point of Cost Control is also in the same weight as the
last point， which may request the supporting fuctions， such as operation departments，
depress operation cost by resources utilization rationalization and avoiding wastage.
As a part of Supply Chain， Logistic Department usually takes the role of designer
of business model， which should be the owner to the contribution of Cost Control.
Among the Logistic activities， warehousing function is leading the important role in
goods keeping， quality assurance， customer service， transportation and so on. For this
reason， in recent years， warehousing management has been recognized in most of the
company. The purpose of modern warehouse management has been evolved as supply
chain fulfillment. Comparing with traditional warehouse management， it has appeared a
great difference in profundity and extention. Excellent warehousing management system
may help the company raise their inventory turns and depress the cost， meanwhile， it
may also assure the customer order fulfillment rate. Besides， good warehousing
management may raise the resources utilization. This may keep the goods flow in Supply
Chain， which leads the cash flow moving in the company. This is absolutely expediting
the company to get more profit.
This thesis mainly analyse and research 3M Shenzhen warehousing management
lean production reformation. 3M Shenzhen has a huge number of Finish Goods， which
with different type，different size，different weight，different inventory turn，and also
with different storage requirement. 3M Shenzhen is located in Shenzhen Futian Free
Trade Zone， where is called “inch of land in the busy sections which may worth inch of
gold”. This caused not only operation area limitation， but also warehouse in floors.
In this situation， firstly we introduced 3M Shenzhen warehouse background， and
make a analysis for the current warehouse design and operation limitation. Secondly，
base on Lean 6-Sigma theory， we raise the idear of 3M warehousing improvement plan.
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