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MBA论文_网络广告对消费者行为的有效性研究_以长沙湖南大学生为例

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摘要
广告是商人、生产者和销售者用来吸引消费者购买产品的重要工具。本文以
长沙市(湖南)大学生为个案研宄对象,探讨网络广告对消费者行为的具体影响。
该研究中的数据、对消费者行为的观察和广告的收集均采用混合式研宄方法。我
们对661名学生实施了结构式访谈,对14名学生实施了深度访谈,还在该大学
实施了两次焦点小组研究.焦点小组讨论和案例研宄结果表明,如果广告中有喜
欢的名人或者是能给人留下深刻印象的故事情节会更加受到观众的青睐。根据本
研宄的研究结果,为了吸引更多观众的关注,建议广告不仅要简短、有说服力,
还要有令人惊叹的故事情节或者名人的加盟。
关键词:消费者行为,网络广告,混合方法研究
n
TABLEOFCONTENTS
ABSTRACT“???I
ABSTRACTINCHINESEH
CHAPTER1:INTRODUCTION1
1.1BackgroundoftheStudy1
1.2ResearchProblem....3
1.3ResearchObjectives3
1.4ScopeoftfieStudy.4
1.5OrganizationoftheStudy..4
CHAPTER2:UTERATUREREVIEW6
2.1TheConceptofOn-LineAdvertisement6
2.2TheConceptofConsumerBehaviour9
2.3ReviewofExistingLiterature11
CHAPTER3:METHODOLOGY25
3.1Introduction25
3.2ResearchDesign25
3.3ResearchHypothesis25
3.4PopulationoftheStudy26
3.5Questionnaire26
3.6DataCollection28
3.7ValidityandReliability29
3.8EstimationTechniques29
CHAPTER4:RESULTS31
4.1DescriptiveAnalysis31
4.2InferentialAnalysis34
4.4FocusGroupDiscussion..44
CHAPTER5:SUMMARY,CONCLUSIONANDRECOMMENDATIONS46
5.1Summary46
5.2Conclusion47
5.3Recommendations49
5.4LimitationsofAeStudy49
5.5FutureResearch50
REFERENCES52
APPENDICES57
RESEARCHQUESTIONNAIRE.....58
DEDICATION62
ACKNOWLEDGEMENT63
TheEffectivenessofInternetAdvertisingonConsxunerBehaviour:HieCaseStudyAnalysisof
CollegeStudentsinChangsha(Hunan)
CHAPTER1:INTRODUCTION
Thechapteroneprovidesintroductionofthestudyandlaiditsfoundations.Itfirst
presentsthebackgroundofthestudy.Italsoprovidestheresearchobjectivesandscope
thestudy.Attheendoffirstchaptertheorganizationoftiiestudyispresented.
1.1Bacl^roundoftheStudy
On-lineadvertisementisservingassourceofentertainment,connectedness,
awarenessabouttheproduct,goodandservices,thepieceofinformationgeneralto
specific,availableintheglobalworldandAatisexpandingdaybyday.Theexposure
oftheadvertisementhasaleadingimpactonthemindsoftheindividuals.
Advertisementisrecognizedas'promotional9componentofthemarketingmixwhich
includesfourelementsi.e.product,price,placeandpromotion.Hiepromotionalmix
componenthasbeenprovedtobeeffectiveincreatingawarenessaboutproductsand
servicesforinfluencingpurchasedecisionsofconsumer.AccordingtoRomaniukand
Sharp(2004)【1]tiiemainobjectiveofdieproductadvertisementistoimpactbuying
behaviouroftheconsumer.However,italsodependsoncertainfactorssuchas
individualsmemories,adscompositionandstory,brandsandremembrancetoadand
theproductbrands.AyanwaleandAyanbmipe(2005)[2]reportedthatthekeyobjective
ofconsumerbehaviouranalysisistodeterminethefactorsthatenhanceconsumers,
behaviourinparticularcircumstanceslikeineconomicaspects,socialaspectsand
psychologicalaspect
''Consumerbehaviouranal
ysiscouldbehelpfulforanadvertiser
tounderstandtheconsumerbuyingbehaviourindifferentsituations.Accordingto
traditionalhierarchy-of-efFectsmodels^effectofadvertisingexposureleadstobrand
cognitionandcognitionabouttiiead,whichthenleadstotheattitudetowardsthead
andthebrandsuntiltheirpurchaseintenf9(MendelsonandBolls,2002)t3].
Theuseofinternetisincreasingateachlevelofagegroupfromyoungestto
oldest.Sincedecades,internetevolutionhasdrawntheattentionofadvertiserstow^*ds
l。