IoT STRATEGY :
INSIGHTS
FROM
EARLY IoT
ADOPTERS
Powered byGLOBAL IoT REPORT 2017
Technology and trends come and go, but IoT has what it takes to transform organizations and shape the next generation
of industry. This research, based on robust, thorough and exciting data from independent research specialists Vanson
Bourne, finds that around four in ten (38%) have already implemented IoT and a further 57% plan to in the future. What is
also impressive is that 50% of respondents’ organizations are either ahead of or in line with the IoT curve.
IoT is bringing huge benefits to organizations who have taken the plunge, and many more desire this. 100% of respondents
would expect to see benefits if their organization were able to increase their use of IoT. But organizations are facing
challenges in scaling up their IoT adoption, with 93% who see challenges with the security, among other areas such as
scalability and interoperability. Additionally, nine in ten (90%) of those currently using or planning to use IoT face
challenges when deciding on the right IoT platform. While most organizations are adopting IoT, many of these early
adopters are not taking the right path to overcome the challenges that they face.
But, all is not yet lost. A proven end-to-end IoT service provider can aid this transition. Most organizations are already
seeing that this is the way forward, with almost three quarters (73%) planning to outsource at least some end-to-end IoT
implementation to a service provider. Furthermore, nearly all (98%) of those who are using IoT or planning to, see IoT
service providers playing a major role in their organization’s IoT journey and forming a valuable partnership. Working
alongside a market leading service provider will prove critical to success.
Organizations need to act now. Over eight in ten (82%) agree that organizations using IoT will have a stronger position in
the marketplace. Those who are held back risk losing their customer base, financial gains and may find their unique selling
points disappear. If an organization does not evolve and adapt, then simply, their competitors will.
Executive Summary
HCL commissioned independent
technology market research
specialist Vanson Bourne to
undertake the research. A total of 263
senior IT and business decision
makers were interviewed in
September and October 2016
globallywithin the following sectors:
Interviews were primarily conducted
online in the US, the UK, Germany and
the Nordics using a rigorous
multi-level screening process to
ensure that only suitable candidates
were given the opportunity to
participate.
Research Scope
131
52
50264GEOGRAPHIES
US
UK
Germany
Nordics
OthersROSE SCHOOLER
Vice President (Intel Corporation)
We see internet of things as a huge opportunity
to save resources, save money and save lives. For
example, technologies such as collaborative cancer
cloud provides excellent insights into data that allows
you to create personalised care and put medicine at
work for individuals, ultimately saving lives.
Investment in and the adoption of IoT
are almost inevitable, for good
reason. Of respondents whose
organizations are using or planning to
use IoT, more than six in ten cite
improving business process
efficiency (65%), better customer
satisfaction (65%) and cost saving
(62%) as primary drivers for
adoption. organizations need to build
an IoT platform on existing
technologies and capabilities, which
is bespoke and meets their individual
requirements. Otherwise, they will
not be successful.
Utilising IoT fully will drive additional
benefits for organizations. The most
likely expected benefits include
increased organizational efficiency
(66%) and improved use of data in
order to drive insights (53%).
Despite high adoption rates, there is
still some confusion over IoT. 54%
organizations may need help in
understanding how the benefits of
IoT and end-to-end implementation
are linked.
ATTRIBUTES FOR SUCCESSFUL IMPLEMENTATION
IoT is a technology trend that is
rightly gaining in profile and
credibility. Are you one of the early
adopters of IoT If not, you could be
left behind.
Those using IoT tend to be at the
beginning of their journey and find
themselves in the ‘define’ and ‘build’
stages. Elements that are considered
for an ideal IoT platform, include
security (95%), end-to-end support
(89%), scalability (86%) and
interoperability (83%). Almost half
(47%) have no formal IoT programme
in place yet, when asked of
respondents whose organizations are
using IoT. Of the same respondent
group, almost half (46%) state that
they are currently defining or
evaluating their IoT platform.
organizations need a programme in
place, so that they can achieve the
full range of opportunities that they,
and their customers, can experience
through IoT.
Of respondents whose organizations
are planning to implement IoT, 73%
say that they plan to outsource at
least some of their implementation.
Ongoing support from a reliable
end-to-end provider in order to
establish and maintain an IoT
platform is key for maximizing,
according to early adopters.
In addition, 89% say that their
investment in IoT will increase in
three years’ time. IoT has a plethora
of benefits on offer and has longevity
– this is clear from the substantial
investment being allocated.
Security
Data analytics
User interface
End-to-end
support
Scalability
Agility
Interoperability
95%
89%
89%
87%
86%
86%
83%
Figure 1:
Respondents who think that
the attributes listed above are very or
extremely important in contributing
to an ideal IoT platform. Asked of all
263 respondents
100% of respondents
expect to see benefits if
their organization were able
to increase their use of IoT
23%
60%
13%
3%
Figure 2:
“How does your organiza-
tion plan to implement IoT”. Asked
of those 150 respondents whose
organization is planning to
implement IoT
We currently have internal teams
that will handle the
implementation end-to-end
We plan to use a mix of in-house
internal teams and outsourcing
to a service provider to handle
the implementation end-to-end
We plan to outsource to a
service provider to handle the
implementation end-to-end
I do not knowCHRISTIAN PLANTE
VP – Engineering (Hortau)
We have leveraged IoT to help farmers make informed decisions that will save them water,
allow them to better use their resources, do less fertilization and better anticipate to produce
more vegetables and fruits with fewer resources and in the end, make everything more
environment friendly.
Ultimately, using IoT is going to
elevate the reputation and/or
product offering of organizations.
The vast majority (82%) agree that
organizations using IoT are in a
stronger position in the marketplace.
While, half (50%) think that their
organization is in line with or ahead of
the curve on IoT. This also means that
half are behind the curve. If these
organizations do not act now, they
could see their competitors reducing
costs, increasing efficiencies and
gaining market share. Which half is
your organization in Should you be
concerned Of respondents whose
organizations are currently using IoT
or who plan to in the future, 98%
state that IoT service providers can
play a role in their journey. Value is
most likely to be seen in IoT device
security (51%) and defining IoT
solutions that can be used (49%),
while 22% say the same for the use of
a scalable IoT infrastructure.
Figure 3:
“What benefits would you expect your organization to see if it were able to increase its utilisation of IoT”.Asked of all
263 respondents
Increased organizational efficiency
Improved use of data to drive insights
Moving ahead of our competitors
Use of value added services
Ability to adopt new business models
Opportunities to move up and down the value chain
Better communication between business departments
Expanded product portfolios
We would not see any benefits
We would not be able to increase our use of IoT
010203040506070
66%
53%
47%
47%
45%
41%
39%
38%
0%
0%
Figure 4:
““What role could an IoT service provider play in your organization’s IoT journey”. Asked of respondents whose
organization is currently using IoT, or who plan to use IoT (251 respondents)
0102030405060
51%
49%
49%
48%
41%
40%
34%
32%
30%
22%
1%
1%
Ensure IoT devices are secure
Help defined what IoT solution could be used
Provide on-going support
Maintenane of IoT Devices
Transform current assets into IoT enabled assets
Help to analyse data quicker
Help to create a bespoke solution
Continuing to offer innovation Iot solution
Use of scalable IoT infrastructure
A third party could not play a role
Don’t know
Help to mine data
IoT dictates market strengthHUGE BENEFITS FOR IoT USERS
see benefits if their organization
were able to increase their use of
IoT
increased organizational efficien-
cy (66%), improved use of data to
drive insights (53%) and moving
ahead of competitors (47%)
that organizations using IoT are
likely to be in a stronger position
in the marketplace as a result
IoT SERVICE PROVIDERS ARE
VITAL TO SUCCESS
IoT service provider can play a
role in their journey
to be needed for ensuring that IoT
devices are secure (51%), helping
to define the IoT solutions that can
be used (49%) and providing
on-going support (41%)
DON’T BE LEFT BEHIND…
report that their organiza-
tion has already implement-
ed IoT, while almost six in
ten (57%) plan to in the
future
IoT will increase in three
years’ time
zation is already behind the
curve on IoT
Organizations are struggling to utilize
the large quantities of data that they
are now collecting. For example, 91%
are seeing challenges in turning data
into insights.
Obstacles include not using the right
platform (46%) and platforms not
being scalable (31%). Consequently,
many organizations are collecting
‘dark data’, where answers are left
untapped, which means that
organizations are missing out on
highly valuable insights.
On average, it currently takes
organizations nine days to
convert data into useful insight,
which is more than four times
longer than they would like (two
days is their average ideal time).
Additionally, data being collected
from IoTized devices can be difficult
to analyse. But, the good news: IoT
has the power to unlock data analysis
through increased speed and more
intelligent devices and platforms.
100% of respondents would expect to
see benefits if their organization was
better able to analyse data through
the use of IoT.
0102030405060
46%
41%
38%
33%
31%
31%
25%
8%
1%
Using the right platform
Data being stored in various siloes
A lack of expertise in how to do so
Data not being easily accessible
Platforms not being scalable
A lack of reliability with our platform
Not having a strategy in place
There are no challenges
Don’t know
Figure 5:
“What challenges does your organization see when turning data into insight”. Asked of all respondents (263
respondents)
On average, only 48% of
data collected by
respondents’ organizations
is analysed
IoT CHALLENGES AHEAD
1. Turning data to insights
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