Abstract characteristics of the General Management Department, using the balanced scorecard and key performance indicators to improve the performance appraisal indicators, weight setting, and appraisal process of employees in the General Management Department of CY Company, a more applicable performance appraisal scheme is proposed, which improves the shortcomings of the original performance appraisal and can effectively motivate employees, The role of improving the overall quality of the enterprise. At the same time,specific safeguard measures are proposed from the cultural, organizational, and institutional perspectives to ensure that the performance appraisal work achieves the expected purpose. This article studies the performanceappraisal of employees in the Comprehensive Management Department of CY Company, and improves the performance appraisal scheme. It is hoped that this can further improve the efficiency of the performance appraisal of employees in the Comprehensive Management Department of CY Company, improve the comprehensive quality and strength of relevant personnel, effectively create value for the company, and provide reference for other departments of the company and other similar enterprises in the industry to carry out performance appraisal improvement work. Key words: General Management Department; Employee performance; Assessment improvement III 目录 1 绪论 ......................................................................................................... 1 1.1 研究背景 ........................................................................................... 1 1.2 研究目的和意义 ............................................................................... 2 1.3 研究内容 ........................................................................................... 3 1.4 研究方法 ........................................................................................... 3 1.4.1 文献研究法 .....