摘要
摘 要
随着数字化时代的到来，各行各业的数字化转型也在迅速开展，因此企业
在数字化背景下对人才的需求也必然随之发生变化。在当前的市场环境下企业
之间的竞争离不开人才的竞争，拥有高水平的数字化复合人才队伍将是企业的
一项核心竞争力，而想要让企业能够持续拥有高水平的数字化复合人才队伍，
人才梯队建设是一项非常重要的手段。所以结合数字化发展背景，为企业打造
一支专业化的人才梯队，是企业发展的关键。“数字化”是国家新时代通过投
资促高质量发展的关键战略，将为提升企业竞争力、驱动数字经济增长、增加
新的就业机会等各个方面提供有效支撑，企业也需围绕数字化背景进行布局，
谋求企业自身的高质量发展。本文结合这一国家战略，运用相关理论，对行业
数字化转型下软件企业在新的发展战略下的人才梯队建设问题进行研究。
本文采用了文献研究法、案例分析法及问卷调查法等方法，围绕数字化背
景下软件企业需要的数字化人才类型及特征，并以 A软件公司作为案例研究对
象，对 A软件公司在当前数字化背景下的人才梯队建设问题进行分析。在分析
的过程中，主要基于 A软件公司概况、人力资源情况，通过问卷调查分析 A软
件公司人才梯队建设存在的问题，包括新型数字化人才引进与储备不足、新型
数字化人才能力评估机制的缺失、现有的培训体系与人才需求不匹配、人才考
核未对人员数字化能力提升起到引导作用以及缺乏对数字化人才的留用制度。
然后进一步剖析了这些问题的形成原因，具体包括：经营层对人才梯队建设的
重要性认识不足、培训工作针对性不够、人才的相关考核机制与公司新的人才
要求不符、对新型数字化技术人才职业生涯的规划不到位、企业文化与公司当
前发展战略脱节。最后结合 A软件公司在人才梯队建设存在的问题，运用人才
梯队建设系统模型设计了 A软件公司人才梯队建设改进方案：结合数字化背景
优化人才引进机制、引入胜任力模型构建科学的人才评价体系、依据公司数字
化战略改进人才培养体系、依据公司数字化战略调整人才考评策略、改进人才
使用策略激发组织活力。
本文在研究的过程中，结合企业发展实际情况以及相关研究数据，并且通
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摘要
过专业的统计分析方法展开，支撑课题研究的准确和客观，对数字化背景下企
业应该如何对人才梯队建设的问题改进具备参考价值。
关键词：企业高质量发展；数字化；人才梯队建设；胜任力模型
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Abstract
ABSTRACT
With the arrival of the digital era, the digital transformation of all walks of life is
also developing rapidly,so the demand for talentsof enterprises in thedigital
background is bound to change accordingly. In the current market environment, the
competition between enterprises is inseparable from the competition of talents. Having
a high-level digital complex talent team will be a core competitiveness of enterprises.
In order to enable enterprises to maintain a high-level digital complex talent team, the
construction of talent echelon is a very important means. Therefore, combining the
digital development background, building a professional talent team for enterprises is
the key to enterprise development. "Digitalization" is a key strategy for the country to
promote high-quality development through investment in the new era. It will provide
effective support for enhancing the competitiveness of enterprises, driving the growth
of digital economy, increasing new job opportunities and other aspects. Enterprises also
need to layout around the digital background and seek for their own high-quality
development. Based on this national strategy and relevant theories, this paper studies
the talent echelon construction of software enterprises under the new development
strategy under the digital transformation of the industry.
Thispaper adoptsthemethodsof literatureresearch,caseanalysisand
questionnaire survey, centering on the types and characteristics of digital talents
required by software enterprises under the digital background, and takes A software
company as the case study object to analyze the construction of talent echelon of A
software company under the current digital background. In the process of analysis,
based on the general situation and human resources of A software company, the
problems existing in the construction of talent echelon of A software company were
analyzed through a questionnaire survey. It includes insufficient introduction and
reserve of new digital talents, lack of ability evaluation mechanism of new digital
talents, mismatch between existing training system and talent demand, failure of talent
assessment to guide personnel's digital ability improvement and lack of retention
system for digital talents. Then, the causes of these problems are further analyzed,
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