国企是中国经济的命脉与支柱，它们承担着协助政府宏观调控经济，为国 家经济发展提供动力的重任，在中国经济体系中处于主导地位。国企经营的状 况也影响着中国经济的走向。 在市场经济竞争日益激烈化的今天，企业之间的竞争比拼的就是人力资源 与财力资源。其中人力资源是企业的软资源，一定程度上人力资源是企业发展 的命脉，人才兴，则企业兴，而如何调动员工工作的积极性与创造性，激发员 工的工作热情是人力资源工作的重点。因此，在深入国企市场化改革的今天， 探讨国企员工激励的建设相关问题有着重要的现实价值与意义。 本文以 M 有限公司物业分公司员工激励现状为切入点，结合员工激励的相 关理论知识，找出了 M 物业分公司在员工激励方面存在的问题。再根据员工激 励的相关知识，基于存在的问题，分别对 M 物业分公司的管理人员，后勤人员 与物业工作人员在薪酬激励，绩效激励与其他非物质激励方面的激励机制建设 提出优化建议。最后，对本文研究所取得的结论进行总结。希望本文研究能对 国有企业员工激励机制的建设提供一些启示与帮助。 关键词：物业公司，员工激励，激励机制IV Research on Incentive Mechanism of Employees in M Co.,Ltd. Property Management Company Abstract State-owned enterprises are the lifeblood and pillar of the Chinese economy. They take the responsibility of assisting the government in macroeconomic control and providing power for the country's economic development. They are in a leading position in the Chinese economic system. The performance of state-owned enterprises will have an impact on China's economy.In today's increasingly contested market, the competition between enterprises are around human resources and financial resources. Human resources are the soft power of an enterprise. To a certain extent, human resources are the lifeblood of an enterprise's development. For enterprises to flourish, people must be thrive. How to inspire the passion and mobilize the creativity of talents is the focus of human resources. Therefore, in today's market-oriented reforms of state-owned enterprises, it is of great reality and significance to explore issues related to the incentive mechanism for state-owned enterprises. This article takes the status of M Co., Ltd.'s employee incentive mechanism as the starting point and combines the relevant theoretical knowledge to find out the problems of M Property's employee incentives. Based on the relevant knowledge of employee motivation principles and existing problems, suggestions are made on the development of incentive mechanisms for managers, logistics and property staff of M Property Branch in compensation incentives, performance incentives and other non-material incentives. Finally, the conclusions are summarized in this article. It is hoped that the research can provide some perspectives and support for developing state-owned enterprise employee incentive mechanism. Keywords:property management company，Employee motivation，incentiveV 目 录 摘要.......................................................................................................III Abstract...................................................................................................IV 第 1 章 绪论...............................................................................................1 1.1 选题背景..........................................................................................1 1.2 研究的目的与意义..........................................................................1 1.3 国内外文献综述..............................................................................2 1.3.1 国内文献综述...........................................................................2 1.3.2 国外文献综述...........................................................................6 1.4 论文的框架与结构安排..................................................................9 第 2 章 相关理论.....................................................................................11 2.1 人力资源激励理论........................................................................11 2.1.1 人力资源激励理论概念与激励机制内涵.............................11 2.1.2 人力资源激励相关理论的发展............................................. 14 2.2 薪酬管理理论................................................................................16 2.2.1 薪酬管理理论简介..................................................................16 2.2.2 薪酬的功能..............................................................................17 2.2.3 薪酬管理的原则......................................................................19 2.3 人力资源绩效考理论.....................................................................20 2.3.1 人力资源绩效理论简介..........................................................20 2.3.2 绩效考评的概念及作用..........................................................20 2.3.3 绩效考评的实施......................................................................21 第 3 章 M 有限公司物业分公司员工激励现状......................................23VI 3.1 M 有限公司物业分公司简介.........................................................23 3.2 M 有限公司物业分公司的组织结构与相关职责简介................24 3.3 M 有限公司物业分公司主要业务范围与职能............................26 3.4 M 有限公司物业分公司的员工状况............................................ 27 3.5 M 有限公司物业分公司员工激励现状........................................ 28 3.6 M 有限公司物业分公司员工激励中存在的问题.......................29 3.6.1 薪酬分配制度不合理.............................................................30 3.6.2 公司管理层缺乏对情感激励的重视....................................31 3.6.3 公司文化建设的缺失.............................................................31 3.6.4 公司培训体系不完善.............................................................32 3.6.5 公司晋升体系不健全.............................................................32 3.6.6 员工职业生涯规划激励的缺失............................................ 33 3.6.7 没有物质激励机制，平均主义盛行....................................33 3.6.8 协理员制度存在不合理问题................................................ 34 第 4 章 M 有限公司物业分公司员工激励方案设计.............................35 4.1 M 有限公司物业分公司员工激励方案设计的目标...................35 4.1.1 提升公司整体经济效益.........................................................35 4.1.2 为公司留住年轻的优秀人才................................................ 35 4.1.3 开发员工的工作潜能.............................................................36 4.1.4 提高公司员工对公司的满意度与归属感............................36 4.1.5 创造良性的竞争环境.............................................................37 4.2 M 有限公司物业分公司员工激励方案设计的原则....................37 4.2.1 物质激励与精神激励相结合的原则....................................37VII 4.2.2 正向激励与反向激励相结合的原则....................................38 4.2.3 坚持公正公平的原则.............................................................39 4.2.4 个人目标与公司目标相结合的原则....................................39 4.2.5 按需激励的原则.....................................................................39 4.2.6 时效性原则.............................................................................40 4.2.7 物质激励的发放要符合中央相关规定与条例的原则........40 4.3 M 有限公司物业分公司员工激励方案的优化设计....................40 4.3.1 M 有限公司物业分公司员工的分类.....................................40 4.3.2 公司管理人员激励方案的设计............................................ 42 4.3.3 公司后勤工作人员激励方案的设计....................................49 4.3.4 公司物业工作人员激励方案的设计....................................55 4.4 建立全公司在岗人员的绩效考核体系........................................ 57 4.5 M 公司新旧员工激励方案的对比与说明...................................62 4.6 M 公司员工激励机制设计的保障措施........................................ 63 第 5 章 论文的总结与展望.....................................................................65