ICS03.080SZDB/ZA 12深 圳 市标 准 化 指 导性 技 术 文 件SZDB/Z 242—2017 居家养老服务与绩效评估规范 The Criteria of Elderly Home Service and Performance Evaluation 2017-05-17发布 2017-06-01实施发 布深圳市市场监督管理局 SZDB/Z 242-2017目次前言 ................................................................................. II1 范围 .............................................................................. 12 规范性引用文件 .................................................................... 13 术语与定义 ........................................................................ 13.1居家养老服务...................................................................13.2居家养老服务机构...............................................................13.3居家养老服务对象...............................................................13.4居家养老服务员.................................................................23.5绩效评估.......................................................................24 基本原则 .......................................................................... 24.1 以人为本原则 .................................................................. 24.2 公平公正原则 .................................................................. 24.3 安全便捷原则 .................................................................. 25 居家养老服务机构基本要求 .......................................................... 25.1 资质要求 ...................................................................... 25.2 管理制度 ...................................................................... 25.3 基础设施 ...................................................................... 25.4 服务管理 ...................................................................... 35.5 服务人员 ...................................................................... 46 服务内容及要求 .................................................................... 46.1 生活照料服务 .................................................................. 46.2 助餐服务 ......................................