绩效管理是企业管理的核心内容湖南天地种子有限公司作为 一家集科研!生产!销售和服务于一体的大型种子企业,要想在面对 国外种业巨头和国内种业同行的激烈竞争中脱颖而出,实现公司的战 略目标,迫切需要建立一套规范!有效!操作性强的绩效管理方案作 为战略实施的工具基于这种紧迫性和公司绩效管理工作仍然比较薄 弱的现状,本人开展了这项绩效管理方案的设计工作 报告在对国内外绩效管理文献进行综述的基础上,运用专家研 讨法!访谈法和实地调研法等方法,对公司绩效管理现状进行了分析 和诊断,找出公司绩效管理体系中存在的主要问题,并提出了改进和 完善的思路通过对公司战略目标!行业特点!管理基础和人员构成 的综合考虑,选择关键绩效指标法(KPI)构建公司绩效管理指标体 系,并对企业绩效管理过程方案和绩效管理保障方案进行了设计,初 步形成了一套规范!有效!可操作性强的绩效管理方案,既可为本企 业当前绩效管理工作所采用,也可为种子行业其它企业提供借鉴和参 考 关键词绩效管理,关键绩效指标,风险控制,种业ABSTRACT PerformaneeManagement(PM)15thecoreofeorporation management#HunanTiandiSeedsCorporationLtd.,(HTSC),agreat seedseorporationengagedinresearch,manufacture,salesandservieesof seeds,hasgreatdemandforastandardized,effeetiveandoPerative PerformancemanagementProgram50astoeomPetewiththeoPPonents fromhomeandabroadandtorealizethestrategiegoals,whieh15the baekgroundofthestudy. Thethesis,basedontheliteraturereviewonPerformanee Inanagementhomeandabroad,makesananalysisanddiagnosisonthe PerformaneemanagementofHTSCbyaPPlyingeXPertdiseussion, interviewandquestio肌aire,andfindsoutthemainProblemsinHTSC andofferssuggestionsforimProvement.ThekeyPerformaneeIndexes (KPI),whicheonsistoftheindexsystemofthePerformaneemanagement ofHTSC,areworkedoutbytakingintoeomPrehensiveaeeountofthe strategiegoal,industryfeatures,managementstatusandPersonnel background.OnthebasisoftheKPI,thePMProeedureProgramandthe PMensuraneeProgramaredesigned.Suehastandardized,systematieand oPerativePMProgram15antieiPatedtohelPcarryouttheeorporation strategiesthroughPM,tooPtimizethemanagementandtoaeeeleratethe sustainabledeveloPmentofHTSC,andalsotoProviderefereneefor othereorporationsinseedindustry. KEYWORDSPerformanceManagement(PM),KPI,risk control,seedindustry目录 摘要......................................................................................................................I ABSTRACT........................................................................,............................11 第1章导论.............................................,.................................................l 1.1研究背景...................................................................................................1 1.2文献综述...................................................................................................2 1.2.1绩效管理的渊源和内涵.................................................................2 1.2.2绩效管理的功能...............................................................,#6 1.2.3绩效管理的过程....................,..............6 1.2.4绩效管理的相关理论......,................,..,.,.,二,#7 1.2.5常见的绩效评价方法简介.............................................................9 1.2.6我国企业绩效管理现状...............................................................11 1.3研究思路和报告框架.,...............................................#..#15 1.3.1研究思路.......................................................................................巧 1.3.2报告框架.......................................................................................巧 第2章湖南天地种子公司绩效管理现状分析及设计思路...........................17 2.1公司简介.................................................................................................17 2.1.1公司设立及发展概况...................................................................17 2.1.2组织结构.......................................................................................18 2.1.3人力资源现状......................................................#.#18 2.1.4组织结构调整与股权回购...........................................................19 2.2绩效管理现状分析................................................#20 2.2.1绩效管理现状..............................................#.#20 2.2.2绩效管理存在的主要问题...........................................................21 2.3绩效管理方案设计步骤.....................................................................22 2.4绩效管理方案架构设计.........................................................................22 第3章湖南天地种子公司绩效管理指标体系设计.........................-二,.,-.24 3.1公司战略目标和行业特点.....................................................................24 3.1.1公司战略目标...............................................24 3.1.2行业特点.......................................................................................24 3.2绩效管理方法的选择.......................................................................253.3KPI的内容和建立方法........................................................,............26 3.3.1KPI的内容...................................................................,...........26 3.3.2KPI的建立方法..........................................................................26 3.3.3KPI的分解方法.............................................................................27 3.3.4KPI的分解检验.............................................................................27 3.4公司级KPI的建立............................................#27 3.4.1公司级KPI建立流程...................................................................27 3.4.2公司关键绩效领域.......................................................................28 3.4.3公司级KPI指标体系...................................................................29 3.5KPI的分解(以种子质量合格率为范例)...........................................29 3.6部门KPI指标设计.....................................................30 3.6.1部门绩效指标的来源与构成.......................................................31 3.6.2部门KPI指标设计范例...............................................................31 3.7员工(岗位)KPI指标设计..................................................................32 3.7.1员工(岗位)绩效指标的来源及构成.......................................32 3.7.2员工(岗位)KPI指标设计范例................................................33 3.8绩效指标评价标准设计.........................................................................34 3.8.1评价标准的分类.................................................................34 3.8.2评价标准设计....................................................................#35 3.8.3员工(岗位)KPI评价标准设计................................................35 3.9KPI指标行动方案设计...........................................................................37 3.9.1行动方案的意义..........................................................................#37 3.9.2行动方案的设计范例...................................................................37 第4章湖南天地种子公司绩效管理过程方案设计.......................................39 4.1绩效计划.............................................................................................39 4.1.1公司绩效计划制定程序...................,.....................................39 4.1.2部门绩效计划制定程序...............................................................39 4.1.3员工绩效计划制定程序...............................................................40 4.2绩效实施.................................................................................................40 4.3绩效评价..........................................................,.........................41 4.3.1绩效评价程序.............................................41 4.3.2绩效评价方法选择.......................................................................41 4.3.3绩效评价层级...........................................................................424.3.4绩效评价流程..........................................................#43 4.3.5绩效面谈.......................................................................................43 4.4绩效考核结果的应用.......