To: Understand where Process Mapping fits into MEDIC Understand what is a Process Map Understand why a Process Map is necessary Learn the components of a Process Map Review examples of Process Maps Learn how to create a Process Mapping Execute a Process Mapping exerciseA Process Map is a graphical illustration of the ACTUAL – “As is” – process that allows us to produce one unit of product, data, or information. The Process Map depicts each unit operation or task in the process.   Generally, there are two types of Process Maps Flow Chart Deployment Flow Diagram Normally one person does not have a complete understanding of the entire process, therefore the Process Map becomes: An agreed upon foundation for the team activity A view of where your activity fits into the overall process Identification of outputs needing measurement studies Identification of outputs for capability studies Opportunities for identification and elimination of non-value add steps If you have the data, estimates of: Defects Per Million Opportunity (DPMO) Cycle time (CT) Cost Of Poor Quality (COPQ) Your first attempt to identify all of the X’s that may impact the process. 此下载文件来自于 企业管理资源网 www.3722. (大量管理资料下载) ......