摘 要
本论文综述了中国企业用工形式的沿革、现状及发展趋势，以及班组建设在
中国企业的起源、现状和发展趋势，运用了团队建设、组织承诺管理和知识型员
工管理等相关理论，采用了实地考察与调研、深度访谈和资料收集等方法深入分
析。写作的思路是首先从研究的背景与意义出发，对相关理论和研究方法进行介
绍和回顾，然后根据 ABC 公司网络优化中心现状，针对其基层组织管理中出现的
知识型劳务派遣员工组织承诺不高带来的管理难题进行深入细致分析，在此基础
上,提出了有效利用班组建设增强基层班组的凝聚力，提高基层知识型劳务派遣员
工组织承诺的具体方法。最后总结了 ABC 公司网络优化中心基层典型班组建设模
式，提出了适用于知识型劳务派遣员工集中的基层班组建设有效创新方案。

关键词：班组建设，知识型员工，组织承诺，劳务派遣

ABSTRACT
This dissertation intends to review the evolution, present situation and developing
treads of employment, as well as the origins, current circumstance and future
developments of team-building in China’s enterprises. To achieve complete analysis, the
dissertation applies the theories of team-building, organizational commitment
management and knowledge employee management, and utilizes the tools of on-site
investigation and research, in-depth interviews and second-hand data collection. The
present study starts with the background and effect of the research, introducing and
reviewing related theories and research methods. The author then continues in a deep
analysis of the current management situation in the network optimization center of ABC
Co. Ltd., specially focusing on the problem which results the low organizational
commitment of dispatched knowledge employees in first line teams. Grounded on the
analysis, the dissertation proposes a specific means to increase the first line team’s
cohesion and enhance organizational commitment of the first line dispatched knowledge
employees by effective team-building. In the end, the dissertation summarizes a
building model for first line team in the network optimization center of ABC Co. Ltd,
and presents a creative and effective scheme suitable for the first line team that is
intensive with dispatched knowledge employees.
Keyword：Team-building, Knowledge employee, Organizational Commitment, Labor
dispatch