随着消费者的多样化需求与科技创新的深入，电子产品的更新迭代不断加 快，许多EMS企业意识到需要与供应链上的多个节点进行密切合作以应对快速 变化的市场需求。电子产品的制造成本大部分来自于与供应商之间的采购成本， 供应商在供应链竞争中占据重要地位，供应商管理能力的高低直接影响企业在 市场上的竞争地位，有效的供应商管理能够集成双方的资源与竞争优势，共同 开拓市场，提高销售额，降低成本，实现双赢。 伟创力集团是一家大型电子制造服务提供商，拥有丰富的全球供应商资源， 为需求各异的客户群服务。本文首先对伟创力集团供应商管理现状进行分析， 采用头脑风暴法找出供应商管理中存在的主要问题，即供应商信息不完整、供 应商分类混乱、供应商选择流程重复、供应商合作意愿低等。其次，结合供应 商管理相关理论与方法，从加强供应商信息集中化管理、完善供应商分类与分 级管理、优化供应商评价与选择流程、加强供应商的关系维护这四个方面进行 供应商管理优化策略的设计，即根据影响供应商分级与选择评估的主要因素对 集团范围内所有供应商的相关信息进行收集，并建立供应商信息管理平台以形 成完整有效的信息流；进而对供应商信息管理平台上的供应商进行分类，并对 各类供应商进行分级管理以快速识别优质供应商；完善供应商评价方法，优化 供应商选择流程以提高供应商选择效率与精确率；淘汰劣质供应商，并加强与 优质供应商的合作以促进双方的关系发展，规范新供应商的引入流程以实现供 应商资源动态化管理。最后，进一步分析伟创力集团供应商管理优化策略实施 的重点与难点，并从组织、流程、培训这三个方面提出实施供应商管理优化策 略的保障措施。 供应商管理优化是一项长期的、动态的系统性工程，本文通过对伟创力集 团供应商管理优化策略的研究，希望对伟创力集团提升供应商管理能力有积极 的促进作用，同时也希望为EMS企业提升供应商管理能力、降低采购成本、进 而提升供应链运作效率提供借鉴作用。 关键词：供应商管理，供应商信息，供应商选择，供应商关系 MBA学位论文 作者：韦结梅 伟创力集团供应商管理优化研究 II OPTIMIZATION STUDY ON SUPPLIER MANAGEMENT OF FLEXTRONICS GROUP Abstract With the consumers’ diversified demand and the in-depth of technological innovation, the electronic products with rapid iteration. Most EMS enterprise are forced to cooperate closely with other enterprises of supply chain to meet the rapid-changing market requirement. The material expenses occupied high percent of total manufacturing cost of electronics products, means supplier plays a key role in the supply chain competition. The high capability of supplier management will be enhance enterprises competitive in the market, an available supplier management method can help enterprises integrate suppliers’ resource and competitive advantages to reduce cost, and co-development new market to improve profit to achieve win-win for both supplier and enterprises. Flextronics is a top EMS provider with extensive global supplier resources to serve diverse customer groups. Firstly, this article research Flextronics' supplier management status and find out the problems in supplier management through Brain-storming analysis, the main problems such as the supplier information of dashboard is insufficient, supplier classification management is very disorderly, repeat supplier selection process, the cooperation desire of supplier is very low. Secondly, supplier Management solutions focus on the four aspects of centralize management for supplier information, optimize of supplier classification and grading management, optimize supplier evaluate and supplier selection process, enhance supplier relationship. Collect relevant information for all of Flextronics group’s suppliers according to major interfering factors of supplier evaluate and supplier selection, and establishment of a supplier information management platform as information flow; classify for the supplier scientifically, then rank supply grading for each supplier categories base on the data of supplier information management platform; Improve supplier evaluate method, optimize the supplier selection process to improve selection efficiency and accuracy rate; Eliminating inferior suppliers to MBA学位论文 作者：韦结梅 伟创力集团供应商管理优化研究 III driving other suppliers more activities, increase cooperation opportunities with qualified suppliers to enhance relationship, and standardizes new supplier input process to realize dynamic management for supplier resource. Finally, analysis the key point and difficulties implemented of supplier management optimization strategy, and focus on the three aspects of organization, management system, training to ensure the optimization strategy can implemented well. Supplier management is a long-term, dynamic and systematic project. This article is based on the experience and methods accumulated by Flextronics group 'Supplier Management optimization Research and hopes to have a positive effect on Flextronics' ability to improve its supply management capabilities. EMS industry provides a reference for improving the efficiency of supply chain operations and reducing costs. Key words: Supplier Management, Supplier Information, Suppliers Selection, Supplier Relationship MBA学位论文 作者：韦结梅 伟创力集团供应商管理优化研究 IV 目 录 中文摘要 ................................................. I ABSTRACT ................................................ II 第一章 绪论 .............................................. 1 1.1 研究背景与意义 .............................................. 1 1.1.1 研究背景 ................................................ 1 1.1.2 研究意义 ................................................ 2 1.2 研究内容与方法 .............................................. 3 1.2.1 研究内容 ................................................ 3 1.2.2 研究方法 ................................................ 4 1.3 论文结构安排 ................................................ 5 第二章 供应商管理相关理论综述 ............................ 6 2.1 供应链管理理论综述 .......................................... 6 2.1.1 供应链 .................................................. 6 2.1.2 供应链管理 .............................................. 6 2.2 供应商管理相关理论综述 ...................................... 8 2.2.1 供应商管理 .............................................. 8 2.2.2 供应商分类管理 .......................................... 9 2.2.3 供应商评价与选择 ........................................ 9 2.2.4 供应商关系管理 ......................................... 10 第三章 伟创力集团供应商管理现状及存在问题分析 ........... 13 3.1 伟创力集团概况 ............................................. 13 3.2 供应商管理现状 ............................................. 14 3.2.1 供应商管理组织结构与职责 ............................... 15 3.2.2 物料分类与采购特点 ..................................... 17 MBA学位论文 作者：韦结梅 伟创力集团供应商管理优化研究 V 3.2.3 物料采购流程 ........................................... 18 3.2.4 供应商信息管理 ......................................... 19 3.2.5 供应商分类管理 ......................................... 20 3.2.6 供应商选择流程 ......................................... 21 3.3 供应商管理中存在的问题 ..................................... 22 3.3.1 供应商信息不完整 ....................................... 24 3.3.2 供应商分类混乱 ......................................... 25 3.3.3 供应商选择流程重复 ..................................... 25 3.3.4 供应商合作意愿低 ....................................... 26 第四章 伟创力集团供应商管理优化策略设计 ................. 28 4.1 供应商管理优化的目标、原则及设计思路 ....................... 28 4.1.1 优化的目标 ............................................. 28 4.1.2 优化的原则 ............................................. 28 4.1.3 优化策略的设计思路 ..................................... 28 4.2 加强供应商信息集中化管理 ................................... 30 4.2.1 完善现有供应商信息 ..................................... 30 4.2.2 建立供应商信息管理平台 ................................. 32 4.3 完善供应商分类与分级管理 ................................... 33 4.3.1 完善供应商的分类管理 ................................... 34 4.3.2 完善各类供应商的分级管理 ............................... 35 4.4 优化供应商评价与选择流程 ................................... 39 4.4.1 完善供