ICS01.040.03A 12DB33浙 江 省地方标准DB33/T 2175.2—2018人民法院诉讼服务规范第2部分：大厅服务Specification for litigation service of people's court—Part 2: Service for service hall2018-12-21发布2019-01-21实施浙江省市场监督管理局发布DB33/T 2175.2—2018目次前言................................................................................II1234范围..............................................................................1规范性引用文件 .................................................................... 1术语和定义 ........................................................................ 1基本要求 .......................................................................... 24.1规范服务 ...................................................................... 2阳光服务 ...................................................................... 2便捷服务 ...................................................................... 24.24.35服务内容 .......................................................................... 25.1导诉分流 ...................................................................... 2诉前调解 ...................................................................... 3立案服务 ...................................................................... 3繁简分流 ...................................................................... 5立案调解 ...................................................................... 5简案速裁 ...................................................................... 6判后答疑 ...................................................................... 7执行服务 ...................................................................... 7信访办理 ...................................................................... 8综合服务 ..................................................................... 9社会服务 .................................................................... 105.25.35.45.55.65.75.85.95.105.1167服务人员 .........................................................................