文本描述
CNAS-CC175基于ISO/IEC 20000-1的服务管理体系认证机构要求(ISO/IEC 20000-6)Requirements for bodies providing audit and certification of service management systems based on ISO/IEC 20000-1 中国合格评定国家认可委员会2017年12月 29 日发布2018年01月 01 日实施CNAS-CC175:2017第 1页共 14页目次前言....................................................................................................................2引言....................................................................................................................31范围................................................................................................................42规范性引用文件..............................................................................................43术语和定义 ..................................................................................................... 44原则................................................................................................................45通用要求.........................................................................................................45.1法律与合同事宜........................................................................................ 45.2公正性的管理...........................................................................................45.3责任和财力...............................................................................................56结构要求.........................................................................................................57资源要求.........................................................................................................57.1人员能力 .................................................................................................. 57.2参与认证活动的人员......................................