The GSMA represents the interests of mobileoperators worldwide, uniting nearly 800 operators with almost 300 companies in the broader mobile ecosystem, includinghandset and device makers, softwarecompanies, equipment providers and internetcompanies, as well as organisations in adjacentindustry sectors. The GSMA also producesindustry-leading events such as Mobile WorldCongress, Mobile World Congress Shanghai,Mobile World Congress Americas and the Mobile360 Series of conferences. For more information, please visit the GSMAcorporate website at gsmaFollow the GSMA on Twitter: @GSMA GSMA Mobile Money The GSMA’s Mobile Money programme worksto accelerate the development of the mobilemoney ecosystem for the underserved.For more information, please contact us:Web: gsma/mobilemoneyTwitter: @gsmammuEmail: mobilemoney@gsmaTHE MOBILE MONEY PROGRAMME IS SUPPORTED BY THE BILL & MELINDA GATESFOUNDATION, THE MASTERCARD FOUNDATION, AND OMIDYAR NETWORK Foreword 5 Executive summary 6 Industry infographic: Mobile money in 2017 8 The big picture: Mobile money adoption, accessibility, usage and revenues 9 The methodology: Levers to scale 14 Regional infographics: Global and Sub-Saharan Africa 16Lever 1 Increasing customer activity rates 18Lever 2 Shifting from a cash economy to a digital ecosystem 22Lever 3 Decreasing the net cost of the agent network 26Lever 4 Supportive policy and regulation 28 Conclusion 30 CONTENTS03CONTENTS 32017 STATE OF THE INDUSTRY REPORT ON MOBILE MONEY 4 。。。。。。