本文首先分析了企业中技术型员工的特征、真实需求及其工作内容和方式的特
殊性，并对技术型员工的绩效管理体系进行了系统论述，在此基础上运用现代绩效
管理理论分析了我国中小民营企业技术部门绩效管理存在的问题和对策，以探索适
合我国中小民营企业技术型员工的绩效管理体系。
具体来说，本文以 AB 公司技术部门为研究对象，通过现状调查与分析并结合
相关理论和实践，提出了改善方案并实施验证，旨在有效解决技术型员工的绩效管
理问题，提升技术型员工的工作热情和效率。本文的研究成果可为更多的知识型企
业所借鉴，具有一定的现实意义。
关键词：技术型员工、绩效管理
作 者：徐丰海
指导老师：陈东健英文摘要 AB 公司技术型员工绩效管理的问题与对策研究
II
Problems and solutions research of technical staff
performance management in AB Company
Abstract
Performance management system is a close-loop system, it includes the performance
plans, the performance implementation and communication, performance evaluation and
feedback, the results using and incentive method, performance continual improvement
plans etc., they are combined together organically. Within the performance management
system, we should not ignore the contribution from the excellent managers’ efforts. The
managers as if the lubricant and catalyst, they specify the performance planning and
the incentive schemes, implement the goal decomposition, and perform the communication
and feedback.
This article firstly analyzes the characteristics of knowledge-based workers in
enterprises, the real demands, the particularities of their working contents and method, and
then presents a systematic study of the performance management system for the
knowledge-based staff in small and medium-sized private companies of our countries.
Under the basis of using the modern performance management theories, exploring a
suitable knowledge-based workers performance management system for the small and
medium-sized private enterprises in China.
Specifically, this article takes the AB company technical-based staff as the research
object, through the status investigation and analysis, combines with relevant theories and
practices to carry out the improvement scheme and implementation of authentication, with
the purpose of solving the problem of technical staff performance management effectively,
improving the technical staff's work enthusiasm and efficiency. The viewpoints of this
paper can be used for more knowledge-based enterprises, and has certain practical
significance for them..
Keywords: Technical-based Employee, Performance management
Written by Fenghai Xu
Supervised by Dongjian Chen
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