GLOBAL OPINIONS AND
EXPECTATIONS ABOUT
ARTIFICIAL INTELLIGENCE
A Global Advisor survey
January 2022
For more information: ipsos/en/global-opinions-about-ai-january-2022
(c) IpsosOPINIONS ABOUT ARTIFICIAL INTELLIGENCE (GLOBAL COUNTRY AVERAGE)
Q. Let;s now talk about I have a good understanding of what artificial
64%
products and services usingintelligence is
artificial intelligence (AI). Products and services using artificial intelligence
Artificial intelligence refers towill profoundly change my daily life in the next 3 - 560%
computers and robots doing years
things that traditionally require Products and services using artificial intelligence
make my life easier 60%
using human intelligence.
How much do you agree orProducts and services using artificial intelligence
52%
disagree with the following? have more benefits than drawbacks
I know which types of products and services use
% “Agree” artificial intelligence 50%
I trust companies that use artificial intelligence as
much as I trust other companies 50%
Products and services using artificial intelligence
have profoundly changed my daily life in the past 3-49%
Base: 19,504 online adults aged 16-74 across 28 countries, Nov.–Dec. 2021
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia, 5 years
Mexico, Peru, Russia, Saudi Arabia, South Africa, and Turkey tend to be more
urban, educated, and/or affluent than the general population.
The “Global Country Average” reflects the average result for all the countries Products and services using artificial intelligence
and markets where the survey was conducted. It has not been adjusted to the39%
population size of each country or market and is not intended to suggest a total make me nervous
result.
(c) Ipsos - Global Opinions and Expectations about AI - January 2022“PRODUCTS AND SERVICES USING ARTIFICIAL INTELLIGENCE HAVE MORE
BENEFITS THAN DRAWBACKS” – AGREEMENT BY COUNTRY
Q. Let;s now talk about products Global Country Average 52%
and services using artificial China 78%
Saudi Arabia 76%
intelligence (AI). Artificial India 71%
intelligence refers to computersPeru 70%
Mexico 65%
and robots doing things that Malaysia 65%
traditionally require using human Colombia 64%
Chile 63%
intelligence. How much do you South Korea62%
agree or disagree with the Turkey60%
following? Brazil 57%
South Africa57%
Argentina 55%
“Products and services using Spain53%
Russia53%
artificial intelligence have moreItaly50%
benefits than drawbacks” Hungary49%
Poland 48%
Japan 42%
% “Agree”Sweden40%
Belgium 38%
Great Britain38%
Australia 37%
Base: 19,504 online adults aged 16-74 across 28 countries, Nov.–Dec. 2021
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia, Germany 37%
Mexico, Peru, Russia, Saudi Arabia, South Africa, and Turkey tend to be more
urban, educated, and/or affluent than the general population. United States35%
The “Global Country Average” reflects the average result for all the countriesNetherlands 33%
and markets where the survey was conducted. It has not been adjusted to the
population size of each country or market and is not intended to suggest a totalCanada32%
result. France 31%
(c) Ipsos - Global Opinions and Expectations about AI -January 2022TRUST IN A.I. IS CORRELATED WITH PERCEIVED UNDERSTANDING;
BOTH ARE HIGHER IN EMERGING COUNTRIES THAN IN HIGH-INCOME COUNTRIES
80%
China
75%
Saudi Arabia
70%
India
% saying 65%
Turkey
they trustMalaysia
60%MexicoR^2 = 0,343
companiesPeru
Chile
ColombiaSouth Africa
that use AI 55% Argentina
as much Russia
Poland
50% Brazil
as other Spain Average
Italy Hungary
companies South Korea
45%
Germany
40% Belgium
Japan Sweden
Australia Netherlands
35%Great Britain United States
France Canada
30%
40%45%50%55%60%65%70%75%80%
% saying they have a good understanding of what AI is
Base: 19,504 online adults aged 16-74 across 28 countries, Nov.–Dec. 2021
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi Arabia, South Africa,and Turkey tend to be more urban, educated, and/or affluent than the general population.
The “Global Country Average” reflects the average result for all the countries and markets where the survey was conducted. It has not been adjusted to the population size of each country or market and is not intended to suggest a total result.
(c) Ipsos - Global Opinions and Expectations about AI -January 2022OPINIONS ABOUT ARTIFICIAL INTELLIGENCE – BY COUNTRY
Q. Let;s now talk about products and services using artificial intelligence (AI). Artificial intelligence refers to computers and robots
doing things that traditionally require using human intelligence. How much do you agree or disagree with the following? % “Agree”
GlobalCountry Average Argentina Australia Belgium Brazil Canada Chile China Colombia Germany Spain France Britain Great Hungary India Italy Japan SouthKorea Mexico Malaysia Netherlands Peru Poland Russia SaudiArabia Sweden Turkey States United SouthAfrica
I have a good understanding of what
64% 64% 59% 60% 69% 59% 76% 67% 71% 50% 62% 50% 57% 67% 72% 42% 41% 72% 74% 61% 65% 76% 66% 75% 73% 60% 68% 63% 78%
artificial intelligence is
Products and services using artificial
intelligence will profoundly change my 60% 60% 50% 52% 61% 44% 67% 80% 65% 44% 56% 45% 46% 55% 74% 53% 53% 76% 65% 71% 53% 71% 56% 60% 80% 50% 73% 46% 72%
daily life in the next 3-5 years
Products and services using artificial
60% 59% 46% 49% 65% 44% 70% 87% 71% 45% 59% 39% 45% 50% 72% 54% 52% 74% 73% 71% 47% 74% 58% 64% 80% 46% 71% 41% 67%
intelligence make my life easier
Products and services using artificial
intelligence have more benefits than 52% 55% 37% 38% 57% 32% 63% 78% 64% 37% 53% 31% 38% 49% 71% 50% 42% 62% 65% 65% 33% 70% 48% 53% 76% 40% 60% 35% 57%
drawbacks
I know which types of products and
50% 47% 38% 37% 58% 36% 59% 76% 62% 37% 46% 34% 37% 38% 69% 45% 32% 60% 62% 61% 41% 63% 52% 57% 69% 37% 60% 39% 57%
services use artificial intelligence
I trust companies that use artificial
intelligence as much as I trust other 50% 55% 36% 40% 50% 34% 56% 76% 57% 42% 50% 34% 35% 48% 68% 48% 39% 46% 60% 61% 38% 60% 51% 52% 73% 39% 63% 35% 56%
companies
Products and services using artificial
intelligence have profoundly changed my 49% 53% 37% 37% 51% 32% 58% 73% 58% 31% 49% 32% 33% 38% 67% 41% 30% 62% 62% 65% 40% 65% 45% 50% 72% 30% 60% 36% 56%
daily life in the past 3-5 years
Products and services using artificial
39% 33% 51% 42% 35% 49% 36% 30% 39% 37% 48% 32% 50% 31% 53% 26% 20% 32% 38% 48% 36% 35% 30% 28% 51% 37% 48% 52% 52%
intelligence make me nervous
Base: 19,504 online adults aged 16-74 across 28 countries, Nov.–Dec. 2021
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi Arabia, South Africa, and Turkey tend to be more urban, educated, and/or affluent than the general population.
The “Global Country Average” reflects the average result for all the countries and markets where the survey was conducted. It has not been adjusted to the population size of each country or market and is not intended to suggest a total result.
(c) Ipsos - Global Opinions and Expectations about AI - January 2022