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2022 Report by Silicon Valley Bank with support from Eclipse VenturesTrends Driving HaaS A New Model for Hardware Startups Deals, Dollars and Valuations The Key Performance Indicators for Evaluating HaaS Companies THE STATE OF HAAS 2Hardware companies are evolving their approach. At SVB, we’ve witnessed the emergence of Hardware-as-a-Service (HaaS), a model that companies use to provide hardware, software, maintenance and other services in one package for a monthly (recurring) fee. We issued our first custom HaaS loan in 2017. Digital transformation is raising the expectations of what hardware-enabled industries expect from technology. Hardware, like an industrial robot, is now just part of the overall offering, providing a platform for additional services, like real-time monitoring, predictive diagnostics and AI-powered analytics. HaaS companies are rising to meet these challenges with a business model more suited to their customers. Instead of significant upfront capital expenditures, the HaaS model transforms this into a recurring payment more easily accommodated as an operating expense. For the HaaS company, this provides more predictable revenue and more