引言.....................................................................................................................1 1绪论..................................................................................................................2 1.1研究背景及意义..................................................................................2 1.2国内外文献综述..................................................................................2 1.3研究思路与研究方法..........................................................................4 2A保险公司及其员工培训管理的现状..........................................................6 2.1A保险公司简介...................................................................................6 2.2A保险公司员工培训管理的现状.......................................................8 2.3本章小结............................................................................................14 3A保险公司员工培训管理的问题调查与问题梳理....................................15 3.1A保险公司员工培训管理存在的问题问卷调查.............................15 3.2A保险公司员工培训管理存在的问题员工访谈.............................17 3.3A保险公司员工培训管理的问题梳理.............................................17 3.4本章小结............................................................................................21 4A保险公司员工培训管理改进建议及保障措施........................................22 4.1A保险公司员工培训管理的改进建议.............................................22 4.2A保险公司员工培训管理的保障措施.............................................25 4.3本章小结............................................................................................27 5结论和展望...................................................................................................29 5.1研究结论............................................................................................29 5.2研究展望............................................................................................29