ICS03.120.10C00DB36备案号：?????江西省地方标准DB36/T945—2017医疗陪护服务质量规范Service quality standard for medical care2017-04-06发布2017-07-01实施江西省质量技术监督局发布 DB36/T945—2017目??次前??言.............................................................................................................................................................II1范围........................................................................12规范性引用文件...............................................................................................................................................13术语和定义.......................................................................................................................................................14基本要求...........................................................................................................................................................15服务内容...........................................................................................................................................................36服务流程...........................................................................................................................................................47服务实施...........................................................................................................................................................48服务质量保障...................................................................................................................................................59投诉纠纷处理...................................................................................................................................................510陪护人员职业等级划分.................................................................................................................................511陪护人员职业等级评定规则.............................