- I - 摘要 在新的市场环境下，市场上的竞争越来越激烈，形式也越来越多样，竞争不仅 局限于企业之间，供应商之间的竞争变得愈发激烈。现在供应链管理的主要竞争都 集中在采购和供应商的管理上。出色的供应商管理能够提高采购效率和质量，也能 提升企业效益。本文重点研究的对象是作为供应链管理中的一个核心的问题，供应 商的管理的问题，旨在找出使供应商管理如何提升企业的绩效的关键，以及在供应 商管理中应该从那些方面出发才能帮助企业实现更好的供应链管理，加强对供应商 的质量控制，实现互惠、双赢的合作关系成为海湾公司必须去解决和面对的问题。 首先，本文讲述绪论及相关理论概述，主要阐述了论文的选题背景及研究目的 和意义、研究内容和方法，对供应商管理的理论进行了界定，并介绍了与供应商管 理和供应链管理相关的理论知识，为论文的展开奠定理论基矗 其次，对海湾公司供应商管理的现状进行分析。通过海湾公司物料的采购流程， 说明海湾公司大体的采购流程，紧接着说明海湾公司对合格供应商是如何管理的， 提出海湾公司对供应商管理的现状，从几个方面进行现状的分析，供应商开发模式 简单，供应商评价机制不完善，供应商变更相对频繁，供应商的管理不到位等。对 海湾公司供应商管理的问题进行进一步剖析，从供应商选择、评价、绩效考核、激 励机制和采购人员的培训和绩效考核等方面进行了全面的分析，把海湾公司对供应 商的管理的问题全部暴露出来。 然后，提出海湾公司供应商管理改进方案，提出供应商管理改进的原则和目标， 然后分析改进的主要内容，供应商选择和评价体系完善、供应商绩效考核的改进、 采购人员的培训计划和绩效考核体系的完善、供应商的稳定性策略、改进供应商的 激励机制。最终给出方案实施的步骤与重点。 最后，针对海湾公司供应商管理改进方案，提出一些保障措施，以保障改进措 施的实施效果，对于解决海湾公司供应商管理问题起到积极的促进作用，有利于提 升海湾公司的采购效率，从长远来讲，对公司整体运营起了关键的作用。 关键词：海湾公司；供应商管理；供应商选择；供应商考核 燕山大学工商管理硕士学位论文 - II - Abstract Under the new market environment, competition becomes stronger and stronger with much more diversity, not only limited between enterprises, but also involved suppliers. Currently the competition of supply chain management mainly focuses on the management of purchasing and suppliers as excellent supplier management can improve the company’s purchasing efficiency, quality and its benefit as well. The research of this thesis is to find the key points to improve the company’s performance via supplier management, and also to figure out how to improve the supply chain management and enhance supplier quality control so that a win-win relationship could be achieved in GST. Firstly, the thesis illustrates the background, purpose, significance, content and method of the research. The theory of supplier management is defined and the theoretical knowledge of supplier management and supply chain management is presented to be the foundation of the whole thesis. Secondly, the status of GST supplier management is analyzed. General purchasing process is depicted and followed by the qualified supplier management which is analyzed via several aspects to find the simplicity of supplier development mode, incompleteness of suppler assessment, high frequency of supplier change, and lack of effective supplier management. Further analysis of GST supplier management problems is conducted to get supplier selection, evaluation, assessment, incentive, purchasing personnel training and assessment covered, so that the problems of supplier management in GST are fully exposed. Then, it puts forward GST supplier management optimization scheme, principle and target of the optimization, and explains the main contents of optimization, including supplier selection and evaluation system, supplier assessment optimization, purchasing personnel training plan and performance evaluation system, supplier stability policy and incentive mechanism. Finally, the steps and key points of the implementation are given out. Finally, aiming at the optimization scheme of the supplier management in GST, this Abstract - III - thesis develops some actions to ensure the implementation effect of the improvement measures, which plays a positive role in solving GST supplier management problems and improving the purchasing efficiency. Form a long term perspective, it is significant for the overall operation performance of the company. Keywords: GST; Supplier management; Supplier selection; Supplier evaluation 目 录 - V - 目 录 摘要 .................................................................................................................................... I ABSTRACT .......................................................................................................................... II 第1章 绪 论 ..................................................................................................................... 1 1.1 选题研究背景及意义 .............................................................................................. 1 1.1.1 课题研究背景 ................................................................................................... 1 1.1.2 研究的意义 ....................................................................................................... 2 1.2 国内外研究现状 ...................................................................................................... 3 1.2.1 国外研究现状 ................................................................................................... 3 1.2.2 国内研究现状 ................................................................................................... 4 1.2.3国内外研究现状综述 ........................................................................................ 5 1.3 研究内容和研究方法 .............................................................................................. 5 1.3.1 研究内容 ........................................................................................................... 5 1.3.2 研究方法 ........................................................................................................... 7 第2章 供应商管理的理论 .................................................................................................. 8 2.1 供应商管理的理论概述 .......................................................................................... 8 2.1.1 供应商管理概述 ............................................................................................... 8 2.1.2 供应商管理目的 ............................................................................................... 9 2.1.3 供应商管理方法 ............................................................................................. 10 2.2 供应商管理的内容和模式 .................................................................................... 11 2.2.1 供应商管理的主要内容 ................................................................................. 11 2.2.2 供应商管理模式 ............................................................................................. 12 2.3 本章小结 ................................................................................................................ 12 第3章 海湾公司供应商管理现状及问题分析 ................................................................. 13 3.1海湾公司简介 ......................................................................................................... 13 3.2海湾公司供应商管理现状 ..................................................................................... 13 3.2.1海湾公司采购概述 .......................................................................................... 13 3.2.2海湾公司管理现状 .......................................................................................... 18 3.3 海湾公司供应商管理中存在的问题 .................................................................... 19 3.3.1 供应商的选择和评价流程不全面 ................................................................. 19 3.3.2 供应商绩效考核不完善 ................................................................................. 19 3.3.3 采购部人员培训计划和绩效考核机制不完善 ............................................. 20 燕山大学工商管理硕士学位论文 - VI - 3.3.4 供应商稳定性