绩效管理作为现代人力资源管理的重要组成部分，已经被广泛应用于企业内 部管理之中,通过有效的计划、执行、考核和应用，可以充分把握企业的目标执行， 调动部门及员工的积极性，实现人尽其才、物尽其用，提高管理效率，节约管理 成本，最终实现企业的战略目标。A银行呼和浩特分行在成立之初，便积极引入了 绩效管理，然而，因为对绩效管理的重视度不够，对绩效管理过程的研究不够， 无法有效的通过绩效管理提高管理水平，反而浪费了大量的时间与资源。如何更 有效地利用绩效管理调动员工的积极性进而提高生产效率亟需解决。 本文综合采用文献研究、问卷调查及案例研究等研究方法，对A银行呼和浩 特分行在绩效管理现状进行分析，针对其在绩效计划环节存在的指标细化不够、 员工参与度低，绩效监控与辅导环节存在的监控手段单一、辅导不充分，绩效考 核环节周期设置较短、考核方式单一，绩效考核结果反馈与应用环节反馈机制不 健全、结果应用不足等问题，结合A银行呼和浩特分行绩效管理目标及内外部因 素，从绩效管理过程的四个环节分别进行优化研究，帮助A银行呼和浩特分行完 善绩效管理，以进一步发挥绩效管理的积极作用，更好地调动银行员工的积极性， 提高银行管理效率，适应银行经营发展的需要。 关键词：绩效管理，绩效沟通，绩效考核，A银行呼和浩特分行 II Abstract As an important part of modern human resource management, performance management has been widely used in enterprise internal management. Through effective planning, implementation, assessment and application, we can fully grasp the target implementation of the enterprise, mobilize the enthusiasm of departments and employees, achieve the best use of people and things, improve management efficiency, save management costs, and finally achieve the strategic goal of the enterprise. At the beginning of its establishment, Hohhot Branch of A Bank actively introduced performance management, however it waste a lot of time and resources because managers do not pay enough attention to the performance management and the research on the performance management process is not enough. How to make more effective use of performance management to mobilize the enthusiasm of employees and improve production efficiency needs to be solved. This paper analyzes the current situation of performance management in Hohhot Branch of A Bank by means of literature research, questionnaire survey and case study, aiming at the problems in the process of performance planning, such as insufficient refinement of indicators, low participation of employees, single monitoring means in the process of performance monitoring and guidance, inadequate guidance, short cycle of performance assessment and assessment methods Single, performance appraisal result feedback and application link feedback mechanism is not perfect, result application is insufficient and other problems, combined with bank A Hohhot Branch performance management objectives and internal and external factors, from the four aspects of the performance management process to optimize research, help bank A Hohhot Branch to improve performance management, so as to further play the positive role of performance management and better adjust motivate the enthusiasm of bank staff, improve the efficiency of bank management, and adapt to the needs of bank operation and development.