Chinese restaurant Pre-Opening Departmental Training Plan　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 筹备期部门培训计划 Division & Section　部门／分部门: F&B/ Western restaurant Reviewed by　审阅人: Month/Year　月／年 :10月2014年 Approved by　批准人: Department部门 Training Date Program/Task # of TM Time　时间 Duration Ttl Trng Trainer Venue Section分部门 培训日期 培训项目／任务 人数 from从~to到 时长 Hrs　总时长 培训师 地点 Western restaurant Day 30 餐饮部领导致欢迎词 26 pax 9:00-9:30 0.5 8 Hours Western Food Manager Western restaurant 餐饮部各部门经理介绍 26 pax 9:30-10:00 0.5 Western Food Manager Western restaurant 餐饮部图纸介绍 26 pax 10:15-12:00 2 Western Food Manager Western restaurant 餐饮部的基本组成 26 pax 13:00-13:30 0.5 Western Food Manager Western restaurant 各部门定位 26 pax 13:30-14:30 2 Western Food Manager Western restaurant 两江假日酒店企业文化介绍 26 pax 14:45-17:00 2 Western Food Manager Western restaurant Day 29 回顾昨日培训 26 pax 9:00-9:30 0.5 8 Hours Western Food Manager Western restaurant 西餐厅组织结构 26 pax 9:30-10:00 0.5 Western Food Manager Western restaurant 西餐厅岗位职责 26 pax 10:15-12:00 2 Western Food Manager Western restaurant 了解自我岗位职责 26 pax 13:00-13:30 1 Western Food Manager Western restaurant 培训目的和仪容仪表 26 pax 13:30-14:30 1 Western Food Manager Western restaurant 西餐厅规章制度和程序 26 pax 14:45-17:00 2 Western Food Manager Western restaurant Day 28 回顾昨日培训 26 pax 9:00-9:30 0.5 8 Hours Western Food Manager Western restaurant 行为规范 26 pax 9:30-10:00 1.5 Western Food Manager Western restaurant 礼节礼貌 26 pax 10:15-12:00 2 Western Food Manager Western restaurant 26 pax 13:00-13:30 Western Food Manager Western restaurant 营业台的准备 26 pax 13:30-14:30 1 Western Food Manager Western restaurant 回顾并练习今日培训 26 pax 14:45-17:00 2 Western Food Manager Western restaurant Day 27 回顾之前培训内容 26 pax 9:00-9:30 0.5 8 Hours Western Food Manager Western restaurant 准备工作和公共区域检查 26 pax 9:30-9:45 2 Western Food Manager Western restaurant 26 pax 9:45-10:00 Western Food Manager Western restaurant 26 pax 10:00-10:30 Western Food Manager Western restaurant 26 pax 10:30-11:00 Western Food Manager Western restaurant 26 pax 11:00-11:30 Western Food Manager Western restaurant 26 pax 11:30-12:00 Western Food Manager Western restaurant 接听电话技巧 26 pax 13:00-13:30 1.5 Western Food Manager Western restaurant 26 pax 13:30-14:00 Western Food Manager Western restaurant 26 pax 14:00-14:30 Western Food Manager Western restaurant 怎样清洁和清扫椅子 26 pax 14:30-15:00 1 Western Food Manager Western restaurant 26 pax 15:00-15:30 Western Food Manager Western restaurant 怎样清洁和填充糖罐/糖包瓶 26 pax 15:30-16:00 1 Western Food Manager Western restaurant 26 pax 16:00-16:15 Western Food Manager Western restaurant 26 pax 16:15-16:30 Western Food Manager Western restaurant 怎样清理脏盘子 26 pax 16:30-17:00 0.5 Western Food Manager Western restaurant 练习今日培训 26 pax 17:00-17:30 0.5 Western Food Manager Western restaurant Day 26 回顾之前培训内容 26 pax 9:00-9:30 0.5 8 Hours Western Food Manager Western restaurant 怎样清理桌子 26 pax 9:30-10:00 0.5 Western Food Manager Western restaurant 怎样计数并更换桌布 26 pax 10:15-12:00 2 Western Food Manager Western rest