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德勤2017年技术趋势报告_未来8年机器智能如何创造价值

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文本描述
COVER AND CHAPTER ARTWORK BY SHOTOPOP
Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients
build tomorrow by solving today’s complex business problems involving strategy, procurement,
design, delivery, and assurance of technology solutions. Our service areas include analytics and
information management, delivery, cyber risk services, and technical strategy and architecture,
as well as the spectrum of digital strategy, design, and development services ofered by
Deloitte Digital. Learn more about our Technology Consulting practice on deloitte.
DIGITALANALYTICSCYBER
BUSINESS OF IT
Cyberintelligence
No such thing as
hacker-proof
Cyberimplications
Cyberimplications
Cyberimplications
Blockchain:Democratized
trust
Blockchain:Trust
economy
Cybersecurity
Cyber security
Digitalidentities
CIO operational
excellence
CIOs asrevolutionaries“Almost-enterprise”applications
CIO aspostdigital
catalyst
CIO as venture capitalist
CIO as chiefintegration
ocer
Virtualization
Software-dened
everything
Autonomicplatforms
Inevitablearchitecture
IPv6 (and this time we
mean it)
Value-driven application
management
Businessof IT
Real-timeDevOps
Right-speed IT
ITunboundedExponentialswatch list
Measuredinnovation
Design asa discipline
IT worker of the future
Social impact of exponentials
Exponentials
Exponentials
CLOUDCORE
Machineintelligence
Best-of-breedenterprise
applicationsServicesthinking
The end of the“death of ERP”
Reinventing the ERP
engine
In-memory revolutionTechnicaldebt reversal
Corerenaissance
Reimaginingcore systems
Outside-inarchitecture
Userempowerment
Userengagement
Userengagement
Digitalengagement
Dimensionalmarketing
AR and VRgo to work
Mixed reality
Wirelessand mobility
Appliedmobility
Enterprisemobility
unleashedMobile only
(and beyond)
Wearables
Ambientcomputing
Internetof Things
Realanalytics
Ampliedintelligence
Darkanalytics
Informationautomation
Big datagoes to work
Cognitiveanalytics
Visualization
Informationmanagement
Geospatialvisualization
20102011201220132014201520162017Trending the trends: Eight years of research
Gamication
Gamication goes to work
Industrializedcrowdsourcing
Social businessSocial
reengineeringby design
Socialactivation
Socialcomputing
Finding the face of
your data
Industrializedanalytics
Capabilityclouds
Hyper-hybrid cloud
Cloudorchestration
APIeconomy
Everything- as-a-service
Cloudrevolution
Assetintelligence
Introduction|2
IT unbounded|4
The business potential of IT transformation
Dark analytics|20
Illuminating opportunities hidden within unstructured data
Machine intelligence|34
Technology mimics human cognition to create value
Mixed reality|48
Experiences get more intuitive, immersive, and empowering
Inevitable architecture|64
Complexity gives way to simplicity and fexibility
Everything-as-a-service|78
Modernizing the core through a services lens
Blockchain: Trust economy|92
Taking control of digital identity
Exponentials watch list|106
Science and technology innovations on the horizon
Authors|128
Contributors and research team|132
Special thanks|133
CONTENTS
Tech Trends 2017: The kinetic enterprise
Introduction
L
EGENDARY basketball coach John Wooden once said, “Failure itself is not fatal, but failure to change
might be.” Any company competing in today’s rapidly mutating business climate should take Coach
Wooden’s wisdom to heart. Seemingly without warning, powerful technology forces give rise to ripe
opportunities while simultaneously rendering existing business models obsolete. Just as quickly, customers
tailor their expectations to include new channels, products, and modes of engagement. Companies that don’t
anticipate and embrace this change may fnd themselves sinking slowly in its wake.
The theme of this year’s
Tech Trends
report is the kinetic enterprise, an idea that describes companies that
are developing the dexterity and vision required not only to overcome operational inertia but to thrive in a
business environment that is, and will remain, in fux.
This is no small task. Though the technology advances we see today embody potential, only a select few may
ultimately deliver real value. Indeed, some are more hype than substance. We need to do a better job of
sifting through the noise to identify truly groundbreaking innovations that can deliver value. Then we need to
act. Passively wondering and waiting are not options. As in Newtonian physics, the task before us is turning
energy’s potential into reality.
This is our eighth
Tech Trends
report. The beauty of following a broad swath of technology advances over
time is that amid the incredible pace of change, we can recognize familiar themes. For example, the fve
macro forces—digital, analytics, cloud, the reimagining of core systems, and the changing role of IT within
the enterprise—have remained constant, year after year driving disruption and transformation. Despite the
omnipresence of these fve forces, enterprise adoption of them continues to vary widely. Some companies
are only beginning to explore trends we wrote about in 2010, while others have advanced rapidly along the
maturity curve. To the former, arriving late to the party doesn’t necessarily diminish the opportunities you are
pursuing. You have the advantage of being able to leverage compounded years of evolution within, say, mobile
or analytics without having to work sequentially through the incremental advances represented in our annual
Trends reports.
Longtime readers occasionally ask about our hit rate: Of the trends we have examined over the years, how
many have actually delivered on the potential we described Looking back, with much humility, we’re proud
that most of our analysis was right on target. For example, in 2014 we recognized cognitive analytics as a
potentially powerful trend, which, with all the advances in machine learning and artifcial intelligence, it
turned out to be. We’ve emphasized security and privacy every year, evolving our coverage from examinations
of individual trends to embedding cyber and now risk implications into every chapter. In 2010, we highlighted
the need to embrace user engagement, and to make human-centered design both a mandate for technology
solutions and a critical discipline for next-generation IT shops to nurture.
Yet there were instances in which we were overly ambitious. For example, in 2010 we predicted that asset
intelligence—sensors and connected devices—was on the cusp of driving signifcant disruption. No question
we were a few years premature, though we still believe that asset intelligence, aided by new Internet of ThingsIntroduction
applications, will soon have a major impact. Similarly, in 2012 we recognized the important role digital
identities could play in a new economy. The concept was generally there, but we had to wait for a protocol to
emerge to set the trend in motion. With the emergence of blockchain, we believe the protocol has arrived and
that digital identities may soon become foundational in an emerging trust economy.
Over the past eight years, the only constant has been change. We hope this latest edition of
Tech Trends
helps
your organization understand the changes under way more clearly. And, with a nod to Coach Wooden, we also
hope it helps you respond to these changes by creating deliberate plans for turning business potential into
kinetic energy.
When the rules of the game are changing, you can’t aford to sit idly on the bench.
Bill Briggs
Chief technology ofcer
Deloitte Consulting LLP
wbriggs@deloitte
Twitter: @wdbthree
Craig Hodgetts
US national managing director—Technology
Deloitte Consulting LLP
chodgetts@deloitte
Twitter: @craig_hodgetts。。。以上简介无排版格式,详细内容请下载查看