Software Process Improvement Initiating – Critical Tasks Identify Business needs and Drivers for Improvement Build a SPI Programme Proposal Establish the Infrastructure Determine leverage points and barriers Define your goals Purpose The purpose of this step is to understand, from a management perspective, the key business and CMM needs driving the requirement for the SPI Programme. Purpose The purpose of this step is to build a proposal for business unit directors that will explain what the SPI Programme is, why it should be initiated, what it will cost, how long it will take to see results, and what approach is selected. The proposal should answer the questions, “What do we want to do?” and “Why do we want to do it?” Purpose Maintain visibility for the programme. Facilitate and encourage information sharing. Capture and retain lessons learned and improvements developed. Provide a support resource. Purpose The purpose of this activity is to identify barriers and leverage points across the business unit that will have an impact on the SPI Programme, and to develop effective plans to ensure that the improvements made during the programme last.. Purpose Clearly defined, measurable goals are necessary to provide guidance and to assist in developing tactics for improvement. They also allow objective measurement of the improvement results. Good goals are: few in number critical to the business unit highly visible