A successful project leads to high client satisfaction and a business profit for Roland Berger Strategy Consultants For the efficient preparation of a project a number of issues concerning the team and the client have to be covered systematically Internal kick-off Communicate acquisition process and introduce company key players Communicate project objective and expectations of client Discuss hypothesis, project organization, responsibilities and timetable Communicate "rules of game" Define information request list Fill-out capacity planning tool and discuss seminars, vacation, … Define Info-Manager Communicate key project information (e.g. board members) to secretaries Before getting to work Write list of rb and client team members(incl. phone, fax etc.) Define clear filing system Communicate address, phones and faxes to rb secretaries External kick-off Short introduction of project motivation and rb team by board Introduction of rb team Presentation of objectives, project organization and timetable Define project responsibilities and capacities at client's side Collect individual expectations of project results Define milestone meetings (e.g. steering committee) Check on-site technical infrastructure Preparation of external kick-off Match project organization and time frame with board's expectations Introduce rb team and the individual responsibilities Discuss agenda for external kick-off