Assistant　Vice　President-SM,　Operate中英对照职位说明书(doc).rar 工作经验 10　years　or　above　of　Contact　Centre　Operation　in　which　5　years　should　be　in　senior　managerial　role 行业经验 Knowledge　in　sales　and　Service　Management,　Process　Improvement,　Contact　Centre　Technology　and　CRM,　preferably　in　foreign　MNC