Z石油公司是一家国有的成品油销售企业，基层员工数量众多，基层员工专 业素质普遍较低，如果不加强激励，非常容易造成基层员工流失。加强企业基层 员工激励，吸引、留住基层员工，可以不断地激发人才的创新能力和提高Z石 油公司的核心竞争力。 本文选取Z石油公司基层员工激励为研究对象，运用问卷调查、满意度分 析等方法，分析Z石油公司基层员工激励存在问题，进而结合公司的实际情况， 对公司员工激励提出改进对策。该文提出的对策包括以下内容：Z石油公司基层 员工激励建立一个动态的薪酬管理制度和保障性福利制度，高于其他同类公司的 薪酬福利，提高员工薪酬福利的竞争性，避免优秀员工离职，从根本上保障员工 不会流失，也是保障公司的持续长久发展；建立一个科学的绩效管理体系，合理 设置基层员工绩效考核周期，让基层员工能够兼顾工作和家庭，建立一个公平公 正的、严格的绩效考核标准，扩大绩效考核结果的应用范围，实现基层员工优胜 劣汰，激发员工的工作积极性；制定一个系统的基层员工培训机制，积极调研和 发现员工培训需求，制定多层次的员工培训体系。加强基础员工职业发展管理， 制定一个分段化的职业发展通道，拓宽职业晋升通道，让员工的归属感更强。 本文研究对类似的能源公司员工激励具有一定的借鉴和指导意义。 关键词：石油公司；员工激励；薪酬福利；绩效考核 II Abstract Z Petroleum Company is a state-owned refined oil sales company. There are a large number of grassroots employees, and the professional quality of grassroots employees is generally low. Without enhanced incentives, it is very easy to cause the loss of grassroots employees. Strengthening the motivation of the grassroots employees of the enterprise, and attracting and retaining the grassroots employees, can continuously stimulate the talents' innovation ability and improve the core competitiveness of Z Petroleum Company. This thesis selects the motivation of the employees of Z Petroleum Company as the research object, and uses questionnaire surveys and satisfaction analysis methods to analyze the problems of the motivation of employees of Z Petroleum Company. Based on the actual situation of the company, it proposes improvement measures for the motivation of the employees. The basic employees of Z Petroleum Company encourage the establishment of a dynamic salary management system and guarantee welfare system, which are higher than those of other similar companies, improve the competitiveness of employees' salary and benefits, avoid the departure of outstanding employees, and fundamentally ensure that employees will not be lost. It also guarantees the sustainable and long-term development of the company; establishes a scientific performance management system, reasonably sets the performance evaluation cycle of grassroots employees, allows grassroots employees to consider work and family at the same time, establishes a fair, strict and strict performance evaluation standard, and expands the performance evaluation results. Scope of application, to achieve the survival of the grass-roots employees, to stimulate the work enthusiasm of employees; to develop a systematic training mechanism for grass-roots employees, to actively investigate and discover the training needs of employees, and to formulate a multi-level employee training system. Strengthen the career development management of basic employees, formulate a segmented career development channel, expand career promotion channels, and make employees feel more at home. The research in this paper has certain reference and guidance significance for similar energy company employee incentives. III Keywords: petroleum company; employees incentives; compensation and benefits; performance evaluation; corporate culture IV 目 录 摘要 ..................................................................................................................... I Abstract .................................................................................................................. II 1 绪论 .................................................................................................................. 1 1.1 研究背景与意义 ............................................................................................. 1 1.1.1 研究背景 ............................................................................................... 1 1.1.2 研究意义 ............................................................................................... 2 1.2 国内外研究现状 ............................................................................................. 2 1.2.1 国外研究现状 ....................................................................................... 2 1.2.2 国内研究现状 ....................................................................................... 3 1.2.3 文献述评 ............................................................................................... 5 1.3 研究内容和方法 ............................................................................................. 6 1.3.1 研究内容 ............................................................................................... 6 1.3.2 研究方法 ............................................................................................... 6 1.4 研究思路 ......................................................................................................... 7 2 相关概念与理论基础 ....................................................................................... 8 2.1 相关概念 ......................................................................................................... 8 2.1.1 激励 ....................................................................................................... 8 2.1.2 员工激励 ............................................................................................... 8 2.1.2 激励机制 ............................................................................................... 9 2.2 相关理论基础 ................................................................................................. 9 2.2.1 双因素理论 ........................................................................................... 9 2.2.2 公平理论 ............................................................................................. 10 3 Z石油公司基层员工激励现状分析 ................................................................... 11 3.1 公司人力资源现状 ....................................................................................... 11 3.1.1 Z石油公司简介 .................................................................................... 11 3.1.2 Z石油公司基层员工构成分析 ............................................................ 11 3.2 公司基层员工激励现状 ............................................................................... 13 3.2.1 薪酬福利 ............................................................................................. 13 3.2.2 绩效考核 ............................................................................................. 13 3.2.3 员工培训 ............................................................................................. 13 3.2.5 职业发展 ............................................................................................. 14 4 Z石油公司基层员工激励存在问题及原因分析 ................................................ 15 4.1 Z石油公司基层员工激励问卷调查 .............................................................. 15 V 4.1.1 调查问卷设计 ..................................................................................... 15 4.1.2 调查对象及方法 ................................................................................. 15 4.2 Z石油公司基层员工激励存在问题 .............................................................. 15 4.2.1 薪酬福利缺乏竞争性 ......................................................................... 15 4.2.2 员工绩效考核不完善 ......................................................................... 16 4.2.3 公司培训机制不健全 ......................................................................... 17 4.2.4 职业发展和晋升困难 ......................................................................... 19 4.3 Z石油公司基层员工激励产生问题