采购作为企业整合资源的门户，对企业的发展越来越具有战略性，因为采购 是企业获取市场资源的枢纽，其流程管理效率、供应商管理水平的高低对成本控 制、质量保障、交期缩短、敏捷反应起着至关重要的作用，是企业能否从外部市 场汲取优势资源、补足短板，成功推进企业供给侧改革的主要因素。 论文以正方公司招标采购中心管理优化为主题，基于正方公司的实际情境， 从采购组织、流程、供应商管理三个关键要素展开研究。纵观全文，论文从宏观 的视野、微观的实践出发，通过现场调研、人员访谈、问卷调查提炼出采购管理 存在的组织结构、供应商管理及流程管理问题，分析了问题存在的成因，进而以 采购管理和流程优化理论为指导，设计了采购组织调整、集中采购引入方案；提 出了供应商预备库构建、结构优化、物品服务“点面结合”考评、工程“过程结 果贯穿”考核、差异化对待的供应商管理提升方案；制定了采购审批、结算流程 管理改进方案。最后，依据优化方案，论文拟订了周密的实施计划和保障机制， 以提高改进的科学性。 以现状为切入点发现问题，以理论和工具为指导设计改进方案，以实施计划 为指引落地解决方案，这一系列管理实践，将有助于正方公司提高采购管理运营 的效率，有助于提高企业整合内外资源的能力，有助于夯实企业多元化战略推进 的基础，有助于打造企业采购的核心竞争力，以充分发挥采购应有的战略作用， 推动企业可持续发展。 关键词：采购管理，集中采购，供应商管理，流程优化 MBA学位论文作者：陈茂真正方公司招标采购中心采购管理优化方案研究 III RESEARCHONTHEOPTIMIZATIONSCHEMEOF PURCHASINGMANAGEMENTINTHEBIDDINGAND PURCHASINGCENTEROFZHENGFANGCOMPANY Abstract Asaportalforenterprisestointegrateresources,procurementisbecomingmore andmorestrategicforthedevelopmentofenterprises,becauseprocurementisthehub forenterprisestoobtainmarketresources.Theefficiencyofprocessmanagementand thelevelofsuppliermanagementplayanimportantroleincostcontrol,quality assurance,deliverytimereductionandagileresponse.Itisthemainfactorforan enterprisetoabsorbsuperiorresourcesfromtheexternalmarket,makeupforthe shortageandsuccessfullypromotethesupplysidereform. BasedontheactualsituationofZhengfangcompany,thispaperfocusesonthree keyelements:purchasingorganization,processandsuppliermanagement.Throughout thewholepaper,fromtheperspectiveofmacroandmicropractice,adoptsite investigation,personnelinterviewandquestionnairesurvey,thepaperrefinesthe organizationalstructure,suppliermanagementandprocessmanagementproblemsof procurementmanagement,analyzesthecausesoftheproblems,andthen,underthe guidanceofthetheoryofprocurementmanagementandprocessoptimization,designs theschemeofprocurementorganizationadjustmentandcentralizedprocurement introduction,putsforwardtheimprovementplanofsuppliermanagement,which includestheconstructionofsupplierreserve,structuraloptimization,evaluationof "pointtofacecombination"ofgoodsandservices,evaluationof"combineprocess andresult"ofproject,andthedifferentsuppliermanagementimprovementscheme, andmaketheimprovementplanofpurchaseexamineandapproveprocess managementinthesettleaccounts.Finally,accordingtotheoptimizationscheme,the paperdrawsupadetailedimplementationplantoimprovetherationality. ThisseriesofmanagementpracticeswillhelpZhengfangcompanyimprovethe efficiencyofprocurementmanagementandoperation,improvetheabilityof enterprisestointegrateinternalandexternalresources,consolidatethefoundationof MBA学位论文作者：陈茂真正方公司招标采购中心采购管理优化方案研究 IV enterprisediversificationstrategy,andhelptobuildthecorecompetitivenessof enterpriseprocurement,contributetogivefullplaytothestrategicroleofprocurement andpromotethesustainabledevelopmentofenterprises. Keywords:Purchasemanagement,Centralizedpurchase,Suppliermanagement, Processoptimization MBA学位论文作者：陈茂真正方公司招标采购中心采购管理优化方案研究 V 目录 中文摘要....................................................................................................II Abstract..................................................................................................III 第一章绪论................................................................................................1 1.1研究背景与意义............................................................................................1 1.1.1研究背景................................................................................................1 1.1.2研究意义................................................................................................2 1.2研究方法与思路............................................................................................2 1.2.1研究方法................................................................................................3 1.2.2研究思路................................................................................................3 1.3研究内容........................................................................................................2 第二章相关理论与分析工具...................................................................5 2.1研究相关理论................................................................................................5 2.1.1采购管理理论........................................................................................5 2.1.2流程优化理论........................................................................................8 2.2文献研究综述................................................................................................8 2.2.1采购组织与业务形式研究....................................................................9 2.2.2供应商遴选、分类与考核....................................................................9 2.2.3采购流程管理研究..............................................................................11 2.3研究工具......................................................................................................12 2.3.1卡拉杰克矩阵......................................................................................12 2.3.2卢因组织变革模型..............................................................................13 2.3.3ECRS分析法.........................................................................................13 第三章正方公司采购管理现状、问题及分析...................................14 3.1正方公司基本情况概述..............................................................................14 3.1.1正方公司简介......................................................................................14 MBA学位论文作者：陈茂真正方公司招标采购中心采购管理优化方案研究 VI 3.1.2正方公司业务布局..............................................................................14 3.2采购管理现状..............................................................................................15 3.2.1招标采购中心简介..............................................................................15 3.2.2招标采购中心职责..............................................................................16 3.2.3招标采购中心采购类别与供应商......................................................16 3.2.4招标采购中心采购业务流程..............................................................24 3.2.5招标采购中心工作问题描述..............................................................26 3.2.6管理者访谈..........................................................................................27 3.2.7问卷调查..............................................................................................29 3.3采购管理存在的问题及成因分析..............................................................32 3.3.1采购组织结构、业务形式不合理及成因分析..................................32 3.3.2供应商管理水平落后及成因分析......................................................33 3.3.3采购业务流程不畅及成因分析..........................................................35 第四章正方公司采购管理优化方案设计...........................................37 4.1采购管理优化方案设计思路与框架..........................................................37 4.1.1采购管理优化目标..............................................................................37 4.1.2采购管理优化设计思路及框架..........................................................37 4.2采购组织结构及业务形式整合.........................