改革开放40年以来，我国民办高校虽然取得了很大的发展，但是很多民办高校 目前还存在一些问题，例如：师资队伍不稳定、综合管理水平较低以及激励措施不完 善等问题。上述问题严重影响了民办高校的发展。在目前的国内形势和政策鼓励下， 如果民办高校想进一步发展壮大，就必须建立一支管理结构合理、教学工作精良、激 励措施有效的管理团队和管理体系，同时，民办高校还应该对员工进行科学有效的绩 效管理。因为只有实行科学有效的绩效管理，才能充分激发团队和员工的积极性和主 动性，从而提高工作效率和教学质量，促进民办高校的持续发展。目前，我国民办高 校员工绩效评价体系存在评价方向和目标不太明确、评价指标设计不太合理、评价主 体随意较强等问题。 针对以上情形，本文在阐述绩效管理相关理论的基础上，结合国内外的民办高校 及调查问卷等资料，全面分析了我国民办高校绩效管理的现状及存在的一些问题。本 文以高校绩效管理理论和绩效管理原则为指导，依据民办高校员工的不同职责，设计 了基于目标与关键成果法（ObjectivesandKeyResults，OKR）的绩效管理体系。绩效 管理系统基于目标与关键成果法（OKR），它注重目标和关键成果，给予员工制定指 标的权利，强调成果和行动计划的协调，通过愿景和文化管理团队绩效，激励团队成 员不断挑战自我。 关键词：民办高校绩效管理优化目标与关键成果法（OKR） II ABSTRACT 40yearsofthereformandopeningup,ourChineseprivatehighercollegeshave madegreatprogress.However,manyprivatecollegesstillhaveproblemssuchaslow managementlevelandunstableteachers.Theseproblemshaveseriouslyhinderedthe improvementoftheteachinglevelofprivateuniversities.Toestablishateamofteachers withexquisitework,reasonablestructure,andstableprogress,privatecollegesand universitiesmustconductscientificandeffectiveperformanceappraisalofteachersintheir campus.Onlybyconductingeffectiveperformanceappraisalcanweinspiretheenthusiasm ofthefacultyandstafftoimproveworkefficiency,improveteachingquality,andpromote thecontinuousdevelopmentofprivateuniversities.Atpresent,theperformanceappraisal systemofteachersinourprivateuniversitieshasproblemssuchasunclearassessment objectivesandorientation,unreasonableindexdesign,andrandomevaluationsubjects. Inviewoftheabovesituation,basedonthetheoryofperformanceappraisal,this paperanalyzesthestatusquoandexistingproblemsofperformanceappraisalofChinese universities,andusestheoryofperformancemanagementanduniversityperformance managementprinciplesasthetheoreticalguidance.TheObjectivesandKeyResults(OKR) basedperformancemanagementsystemimplementstheObjectivesandKeyResults(OKR) managementmethod,focusesongoalsandkeyresults,delegatestheauthoritytoassign indicatorstoteachers,emphasizestheachievementofresultsandcollaborationwithaction plans,andmanagesteamperformancethroughvisionandculture,encouragingteam memberstocontinueChallengeyourself. KEYWORDS:PrivatecollegesPerformancemanagement ObjectivesandKeyResults（OKR） III 目录 摘要...................................................................................................................................I Abstract...............................................................................................................................II 第一章绪论.........................................................................................................................1 1.1研究背景..................................................................................................................1 1.2研究意义...................................................................................................................1 1.2.1研究目标........................................................................................................1 1.2.2研究意义........................................................................................................2 1.3国内外高校绩效管理研究的现状...........................................................................2 1.3.1国外高校绩效管理研究...............................................................................2 1.3.2国内民办高校绩效管理研究.......................................................................3 1.4研究内容与研究方法..............................................................................................5 1.4.1研究内容........................................................................................................5 1.4.2研究方法........................................................................................................5 1.5论文框架与创新点..................................................................................................6 1.5.1论文框架.......................................................................................................6 1.5.2论文的创新点................................................................................................7 第二章相关理论基础.........................................................................................................9 2.1相关理论基础..........................................................................................................9 2.1.1绩效管理.......................................................................................................9 2.1.2目标管理.....................................................................................................10 2.1.3关键业绩指标（KPI）................................................................................10 2.1.4平衡计分卡（BSC）....................................................................................12 2.1.5目标与关键成果法（OKR）........................................................................12 2.1.6KPI与OKR的比较......................................................................................14 2.2本章小结.................................................................................................................15 第三章ZL学院员工绩效管理现状及问题分析................................................................17 3.1ZL学院概况...........................................................................................................17 3.1.1ZL学院简介................................................................................................17 3.1.2ZL学院组织架构........................................................................................17 3.1.3ZL学院的绩效管理现状............................................................................18 IV 3.2学院员工绩效管理现状的问卷调查....................................................................20 3.2.1设计问卷调查的基本思路..........................................................................20 3.2.2问卷调查样本选择......................................................................................20 3.2.3调查对象的基本情况..................................................................................20 3.2.4问卷的分析与总结......................................................................................23 3.3绩效管理存在问题的原因分析.............................................................................24 3.3.1绩效目标设定不合理..................................................................................24 3.3.2绩效监控与辅导沟通不及时......................................................................24 3.3.3绩效考核方法不合理..................................................................................25 3.3.4缺乏绩效反馈..............................................................................................25 3.4ZL学院引入OKR的必要性...................................................................................25 3.5本章小结................................................................................................................26 第四章基于OKR方法的员工绩效管理的优化.............................................................27 4.1OKR引入ZL学院前提...........................................................................................27 4.1.1组织架构优化.............................................................................................27 4.1.2OKR培训制定..............................................................................................28 4.2ZL学院基于OKR方法的绩效管