I 摘要 公司管理中，适度的员工流动性对于提高公司的活动具有促进作用，同时对于公司生产 效率的提升也有促进作用，但过度的员工流动则会阻碍公司的正常发展。公司需求的增大和 员工的高流失率形成了一对尖锐的矛盾，如何降低员工流失率，已经成为当今制造业刻不容 缓的研究课题。本文基于 M 公司人员高流失率这一情况展开调查，结合自身学到的相关政策， 理论与实际情况相对应，采取有效措施改善公司人才流失严重这一现象，提高公司内部团结 性，进而提高公司德竞争力。同时所提供的建议也可以被类似情况的公司进行参考借鉴。 本论文综述了员工流失理论，员工流失理论模型以及激励理论相关理论，并且根据现实 案例分析了芜湖 M 汽车科技有限公司（简称 M 公司）员工流失呈现的特征，导致的原因并提 出了有效降低员工流失率的方法。 本文运用了文献研究法，问卷调查法和案例分析法的具体研究方法对论文课题进行深入 分析。 本文根据“开展国内外文献研读，提供理论基础—调研公司人员流失现状—开展问卷测 量，归纳员工流失的原因—提出相对应的解决对策”的思路进行分析。论文首先介绍了员工 流失的相关理论，主要介绍员工流失和员工流失率的概念。然后介绍了员工流失理论和员工 流失理论模型，激励理论和国内外研究文献。结合 M 公司的员工流失现状，分析了 M 公司员 工流失的特征和影响。接着，通过对 M 公司的调查问卷研究，归纳并分析了造成 M 公司员工 流失的原因。最后，从完善员工晋升制度，建设以人为本的公司文化，构建科学合理的薪酬 体系，同时注意加强公司内部的沟通，提高公司各部门之间的沟通效率，搭建良好的人际关 系网络。坚持离职管理与分析等方面提出对策建议。 关键词：M 公司，员工流失，留职意向，公司文化，薪酬体系南京邮电大学专业学位硕士研究生学位论文 Abstract II Abstract In enterprise management, moderate employee mobilityplays a promoting role in improving the company's activities, as well as promoting the improvement of enterprise's production efficiency. However, excessive employee turnover will hinder the normal development of the company. The increasing demand of the company and the high turnover rate of employees have formed a pair of sharp contradictions. How to reduce the turnover rate of front-line employees has become an urgent research topic in today's manufacturing industry. Based on the high staff turnover rate of M company, this paper conducts an investigation, combines the relevant policies learned by itself, and takes effective measures to improve the phenomenon of severe brain drain in the company according to the theory and the actual situation, so as to improve the internal solidarity of the company and the competitiveness of the company.At the same time, the Suggestions can also be used for reference by similar enterprises. This paper summarizes the theory of employee turnover, the theoretical model of employee turnover and the relevant theories of incentive theory, and analyzes the characteristics of employee turnover in wuhu M automobile technology co., LTD. (hereinafter referred to as M company) based on real cases, and puts forward the causes and effective methods to reduce the employee turnover rate. This article use the literature research method, the questionnaire survey method and the case analysis method to carry on the thorough analysis to the thesis topic. This paper analyzes based on the idea of carrying out literature study at home and abroad, providing theoretical basis -- investigating the current situation of staff turnover in the company -- carrying out questionnaire measurement, summarizing the causes of staff turnover -- proposing corresponding solutions .This paper first introduces the theory of staff turnover, mainly introduces the concept of staff turnover and staff turnover rate. Then it introduces the theory of employee turnover and the theoretical model of employee turnover, incentive theory and domestic and foreign research literature bined with the current situation of employee turnover in M company, the characteristics and influences of employee turnover in M company are analyzed. Then, through the questionnaire research of M company, the reasons of staff turnover of M company are summarized南京邮电大学专业学位硕士研究生学位论文 Abstract III and analyzed. Finally, improve the employee promotion system, build a people-oriented company culture, build a scientific and reasonable compensation system, and pay attention to strengthen internal communication, improve the communication efficiency between various departments of the company, and build a good interpersonal network. Put forward countermeasures and Suggestions from the aspects of separation management and analysis. Key words: M company, employee turnover ，intention to stay，corporate culture;，Salary system南京邮电大学专业学位硕士研究生学位论文 目录 IV 目录 摘要...................................................................................................................................................................................................................I ABSTRACT...................................................................................................................................................................................................II 目录................................................................................................................................................................................................................IV 第一章 绪论.................................................................................................................................................................................................1 1.1 研究背景 .................................................................................................................................................... 1 1.2 研究意义 .................................................................................................................................................... 2 1.3 研究内容 .................................................................................................................................................... 3 1.4 研究思路 .................................................................................................................................................... 3 1.5 研究方法 .................................................................................................................................................... 4 第二章 相关理论基础及文献综述.....................................................................................................................................................5 2.1 员工流失概述 ............................................................................................................................................ 5 2.1.1 员工流失与员工流动内涵............................................................................................................. 5 2.1.2 员工流失率..................................................................................................................................... 6 2.2 员工流失有关理论基础 ........................................................................................................................... 6 2.2.1 员工流失理论................................................................................................................................. 6 2.2.2 员工流失理论模型......................................................................................................................... 8 2.2.3 激励理论......................................................................................................................................... 9 2.4 国内外研究综述 ...................................................................................................................................... 11 2.4.1 国外员工流失文献综述...............................................................................................................11 2.4.2 国内员工流失概述.......................................................................................................................12 2.4.3 文献评述...........................................................................................