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移动互联网背景下A汽车零部件制造公司培训工作优化研究_硕士论文

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I 摘要 在移动互联网时代,培训方式发生巨大变革,随需学习、推送式学习、嵌 入式学习等使学习内容更多地以搜索、推送、关联的形式呈现在学习者面前。 企业的培训时效则对提高员工解决实际问题能力起着至关重要的作用。因此,A 公司必须要改变培训方式,将 “互联网 + ”理念引入到员工培训中,使 “互 联网 + ”与传统培训相融合,使学习 “碎片化”,提高员工学习自主性,增 强员工培训的时效性。 本文主要从互联网背景下探讨 A 公司培训体系的创新,首先论述培训体系 的概念与内涵,培训体系的原则,人力资源开发相关理论基础,然后分析 A 公 司当前培训体系的方式及存在问题,最后提出 A 公司基于互联网的培训体系创 新策略。具体来说,本文分为六章,第一章绪论,第二为相关理论概述,第三 章为公司基本情况及培训现状,第四章为公司培训现状调查与问题分析,第五 章为公司培训体系优化对策,第六章为结论与展望。 本文运用调查的方法,通过研究发现,A 公司培训体系存在一系列的问题, 主要包括:缺乏专业化师资力量、企业内部课程开发不足、培训评估缺乏广度 与深度、员工培训满意度不高、管理制度不健全。基于此,本文提出了新环境 下,互联网对培训创新的要求,认为市场环境中的企业发展、变化、变革的速 度同样是惊人的,这就给企业的培训提出了更高的要求。培训课程的开发是需 要一定时间完成的,需要做大量的培训需求调研、材料收集、课件编写等工作。 进而提出 A 公司培训体系创新的目标和思路,即:重新整合培训资源;开展培 训课程体系建设,构建网络知识库。公司应利用“互联网+”大数据完善培训需 求分析,创新培训模式,提高学员的兴趣,建立健全的培训评估机制。最后, 文章提出培训体系运行的实施及保障。 关键词:培训体系;培训创新;人力资源开发;互联网培训ABSTRACT II ABSTRACT In the mobile Internet era, training methods have undergone tremendous changes. On-demand learning, push learning, embedded learning and so on make the learning content more in the form of search, push, Association in front of learners. The training timeliness of enterprises plays a vital role in improving the ability of employees to solve practical problems. Therefore, A company must change its training mode, introduce the idea of Internet + into employee training, make the Internet + integrate with traditional training, make learning fragmented, improve staff's learning autonomy, and enhance the timeliness of staff training. This paper mainly discusses the innovation of A company's training system from the background of Internet. Firstly, it discusses the concept and connotation of the training system, the principles of the training system and the relevant theoretical basis of human resources development. Then it analyzes the current training system of A company and the existing problems. Finally, it puts forward the innovation of A company's training system based on Internet. Strategy. Specifically, this paper is divided into six chapters, the first chapter is the introduction, the second is the overview of relevant theories, the third chapter is the company's basic situation and training status, the fourth chapter is the company's training status survey and problem analysis, the fifth chapter is the company's training system optimization countermeasures, the sixth chapter is the conclusion and outlook. Through the investigation, this paper finds that there are a series of problems in company A's training system, including: lack of professional teachers, inadequate internal curriculum development, lack of breadth and depth of training evaluation, low staff training satisfaction, and imperfect management system. Based on this, this paper puts forward a new environment, the Internet for training innovation requirements, that the market environment in the enterprise development, change, change speed is also amazing, which puts forward higher requirements for enterprise training. The development of training courses needs a certain amount of time to complete, and needs to do a lot of training needs research, material collection,ABSTRACT III courseware preparation and other work. Then it puts forward the goals and ideas of training system innovation of A company, that is, to re-integrate training resources, to carry out training curriculum system construction, and to build a network knowledge base. The company should make use of the Internet + big data to perfect the training needs analysis, innovate the training mode, improve the interest of the trainees, and establish a sound training evaluation mechanism. Finally, the article puts forward the implementation and guarantee of training system operation. Key Words: Training system;training innovation ;human resources development; Internet training目录 IV 目 录 第 1 章 绪论.................................................................................................................1 1.1 研究背景.........................................................................................................1 1.2 研究目的和意义.............................................................................................2 1.2.1 理论意义 .............................................................................................2 1.2.2 实践意义 .............................................................................................2 1.3 国内外研究现状.............................................................................................3 1.3.1 国外研究现状 .....................................................................................3 1.3.2 国内研究现状 .....................................................................................4 1.3.3 研究评述 .............................................................................................5 1.4 研究内容和方法.............................................................................................6 1.4.1 研究方法 .............................................................................................6 1.4.2 基本框架 .............................................................................................6 第 2 章 相关理论概述.................................................................................................8 2.1 培训及培训体系.............................................................................................8 2.1.1 企业培训体系设计的原则 .................................................................8 2.1.2 培训需求的把握 ...............................................................................10 2.2 企业培训的课程体系与方式.......................................................................11 2.2.1 课程体系 ...........................................................................................11 2.2.2 培训方式 ...........................................................................................11 2.2.3 培训实施管理 ...................................................................................12 2.3 相关理论.......................................................................................................12 2.3.1 需要、内驱力与动机的相关理论 ...................................................12 2.3.2 学习型组织理论 ...............................................................................13 2.4 互联网对企业培训的影响...........................................................................15 第 3 章 A 公司基本情况及培训现状 .......................................................................18 3.1 A 公司组织状况............................................................................................18目录 V 3.1.1 公司部门建设现状 ...........................................................................18 3.1.2 人员状况 ...........................................................................................21 3.2 A 公司培训体系的现状................................................................................22 3.2.1 培训部职能 .......................................................................................22 3.2.2 培训体系培训管理制度 ...................................................................23 3.2.3 企业培训体系学习平台管理 ...........................................................23 3.3 A 公司培训效益分析....................................................................................24 3.3.1 培训成本核算 ...................................................................................24 3.3.2 培训效果评估方法 ...........................................................................25 第 4 章 A 公司培训现状调查与问题分析 ................................................................26 4.1 A 公司培训现状调查....................................................................................26 4.1.1 调查内容 ...........................................................................................26 4.1.2 调查结果统计 ...................................................................................26 4.2 A 公司培训存在的问题................................................................................29 4.2.1 缺乏专业化师资力量 .......................................................................29 4.2.2 企业内部课程开发不足 ...................................................................29 4.2.3 培训评估缺乏广度与深度 ...............................................................30 4.2.4 员工培训满意度不高 .......................................................................31 4.2.5 管理制度尚需完善 ...........................................................................31 第 5 章 A 公司培训体系优化对策 ...........................................................................33 5.1 互联网对培训创新的要求...........................................................................33 5.1.1 对培训师职业的冲击与挑战 ...........................................................33 5.1.2 对传统教学实施过程的冲击与挑战 ...............................................34 5.2 A 公司培训体系创新的目标和思路............................................................34 5.2.1 A 公司培训体系创新的目标.............................................................34 5.2.2 A 公司培训体系创新的思路.............................................................34 5.3 互联网+环境下 A 公司培训体系创新........................................................34 5.3.1 利用“互联网+”大数据完善培训需求分析 .................................35 5.3.2 培训对象及计划 ...............................................................................36目录 VI 5.3.3 创新培训模式,提高学员的兴趣 ...................................................38 5.3.4 建立健全的培训评估机制 ...............................................................39 5.4 “互联网+”模式培训体系运行的实施及保障 ........................................40 5.4.1 实施注意事项 ...................................................................................40 5.4.2 资源保障 ...........................................................................................41 第 6 章 结论与展望...................................................................................................43 6.1 结论...............................................................................................................43 6.2 展望...............................................................................................................43 致 谢.........................................................................................................................44