近年来，随着我国经济、文化、教育等领域的不断发展，人民对教育培训的需求也 更加旺盛，教育培训市场也逐渐走向成熟，同时，教育培训行业的竞争也更加激烈。师 资力量是教育培训机构的核心竞争力，要想打造一个优秀的教育培训机构师资团队，需 要具有完备的教师绩效考核方案。科学合理的绩效考核方案能够有效地调动教师的工作 积极性和主观能动性，并能够鼓励和引导培训机构的教师不断提升业务素质和能力，从 而进一步优化师资结构，最终完善公司治理体系。研究探索教师绩效考核方案对于提升 教育培训质量、增强教育培训机构竞争力、优化教育培训市场都具有积极的促进作用。 因此，研究 YB 国际少儿英语培训学校绩效考核方案改进具有重要的意义。 本文针对当前教育培训机构教师绩效考核研究现状，结合 YB 国际少儿英语培训学 校教师绩效考核实际，通过调研了解 YB 国际少儿英语培训学校基本情况和绩效考核现 行方案，分析该校现行教师绩效考核方案存在的问题，包括绩效考核指标设置不科学、 绩效考核方式片面单一、绩效考核周期不合理、绩效考核沟通和反馈机制不完善、绩效 考核结果应用不充分等问题。针对这些问题对 YB 国际少儿英语培训学校教师绩效考核 方案进行改进，明确了 YB 国际少儿培训学校教师绩效考核方案改进设计的思路、原则 和目的，改进设计了科学全面的考核指标和权重、多主体考核方式、合理的考核周期、 考核沟通和反馈机制、考核结果的充分应用，同时，提出相应的绩效考核保障措施。通 过本文的研究，对于 YB 国际少儿英语培训学校教师绩效考核方案改进、激励和约束教 师行为、实现教师绩效薪酬发放的公平性与合理性都具有重要的现实意义，也对其他教 育培训机构绩效考核管理具有一定的借鉴意义。 关键词：YB 国际少儿英语培训学校；绩效管理；绩效考核；方案改进东北石油大学 MBA 学位论文 III Study on Improvement of Performance Appraisal for YB International Children's English Training School ABSTRACT In recent years, with the continuous development of China's economy 、 culture 、 education and other fields, the people's demand for education and training is also more exuberant, the education and training market is gradually becoming mature, at the same time, the competition in the education and training industry is also more intense. Teachers are the core competitiveness of educational and training institutions. To build an excellent teacher team in educational and training institutions, a complete teacher performance appraisal system is required. A scientific and reasonable performance appraisal scheme can effectively mobilize teachers' work enthusiasm and subjective initiative, and encourage and guide teachers in training institutions to continuously improve their professional quality and ability, so as to further optimize the structure of teachers and ultimately improve the corporate governance system.The research and exploration of teacher performance appraisal system plays a positive role in promoting the quality and efficiency of education and training, enhancing the competitiveness of education and training institutions, and optimizing the education and training market. Therefore, it is of great significance to study the improvement of performance appraisal scheme of YB international children's English training school. Based on the current research status of teacher performance assessment in education and training institutions and the actual performance assessment situation of YB international children's English training schools, this paper investigates the basic situation of YB international children's English training schools and the current plan of performance assessment, and analyzes the existing problems in the current plan of teacher performance assessment. These include unscientific performance assessment indicators, one-sided and single performance assessment methods, unreasonable performance assessment cycle, imperfect communication and feedback mechanism of performance assessment, and inadequate application of performance assessment results.To solve these problems for YB international juvenile's English training school teacher performance appraisal scheme was improved, has been clear about the YB international children's training school teacher performance appraisal scheme improvement design ideas, principles and purpose,it has improved and designed scientific and comprehensive assessment indicators and weights, multi-subject assessment methods, reasonable assessment cycle, assessment communication东北石油大学 MBA 学位论文 IV and feedback mechanism, and full application of assessment results, at the same time, put forward the corresponding safeguard measures of performance appraisal. The research in this paper has important practical significance for optimizing the teacher performance appraisal system of YB international children's English training school, motivating and restraining teachers' behaviors, and realizing the fairness and rationality of teacher performance salary payment. It also has certain reference significance for performance appraisal management of other education and training institutions. Key Words: YB children's English training school; Performance management ； Performance appraisal; The project design目 录 V 目 录 摘要................................................................................................................................II ABSTRACT.....................................................................................................................III 第 1 章 绪论.......................................................................................................................1 1.1 选题背景..............................................................................................................1 1.2 研究目的与意义..................................................................................................2 1.2.1 研究目的...................................................................................................2 1.2.2 研究意义...................................................................................................2 1.3 国内外研究现状综述..........................................................................................2 1.3.1 国外研究现状...........................................................................................2 1.3.2 国内研究现状...........................................................................................4 1.3.3 国内外研究现状评价...............................................................................5 1.4 研究思路、内容与方法......................................................................................6 1.4.1 研究思路...................................................................................................6 1.4.2 研究内容...................................................................................................6 1.4.3 研究方法...................................................................................................7 第 2 章 理论基础...............................................................................................................8 2.1 绩效考核概念界定..............................................................................................8 2.1.1 绩效考核的概念.......................................................................................8 2.1.2 绩效考核的特点.......................................................................................8 2.1.3 绩效考核的目的.......................................................................................8 2.2 绩效考核方法......................................................................................................9 2.3 本章小结............................................................................................................10 第 3 章 YB 国际少儿英语培训学校教师绩效考核现状及存在的问题......................11 3.1 培训学校简介....................................................................................................11 3.1.1 基本情况.................................................................................................11 3.1.2 培训学校组织机构及教师队伍组成情况.............................................11 3.2 培训学校教师绩效考核现行方案....................................................................13 3.2.1 考核原则.................................................................................................13 3.2.2 考核办法.................................................................................................13 3.2.3 考核流程.................................................................................................15 3.3 YB 国际少儿英语培训学校教师绩效考核现行方案的调研..........................15目 录 VI 3.3.1 调查问卷设计.........................................................................................15 3.3.2 调查问卷数据分析.................................................................................16 3.3.3 访谈设计.................................................................................................19 3.3.4 访谈结果分析.........................................................................................19 3.4 培训学校教师绩效考核现行方案存在的问题................................................20 3.4.1 绩效考核指标设置不科学.....................................................................20 3.4.2 绩效考核方式片面单一.........................................................................21 3.4.3 绩效考核周期不合理.............................................................................21 3.4.4 绩效考核沟通和反馈机制不完善.........................................................21 3.4.5 绩效考核结果及应用方法不充分.........................................................22 3.5 本章小结............................................................................................................22 第 4 章 YB 国际少儿英语培训学校教师绩效考核方案改进设计..............................23 4.1 改进目的与原则................................................................................................23 4.1.1 改进目的.................................................................................................23 4.1.2 改进原则.................................................................................................23 4.2 改进思路............................................................................................................24 4.3 改进设计............................................................................................................24 4.3.1 绩效考核指标改进设计.........................................................................24 4.3.2 绩效考核方式改进设计.........................................................................28 4.3.3 绩效考核周期改进设计.........................................................................29 4.3.4 绩效考核沟通反馈改进设计.................................................................29 4.3.5 绩效考核结果应用改进设计.................................................................30 4.4 本章小结............................................................................................................32 第 5 章 YB 国际少儿培训学校教师绩效考核改进方案实施保障措施......................33 5.1 组织保障............................................................................................................33 5.2 制度保障............................................................................................................33 5.3 文化保障............................................................................................................34 5.4 技术保障............................................................................................................35 5.5 本章小结............................................................................................................35 结 论...............................................................................................................................36