我们处在一个对绩效要求极其苛刻的时代,达尔文式的优胜劣汰使得商业竞争异常 残酷,企业要想在这样的环境中生存!发展乃至追求卓越就必须依靠独特出众的业绩, 成功实施绩效管理,在今后的十年里将是优秀和平庸企业的分水岭正因为如此众多 企业纷纷实施绩效管理,想方设法提高员工的绩效,进而提高自己的管理绩效和企业的 战略绩效CFDA公司正是在这个激烈竞争的形势下不断地迅猛发展和壮大着,随着公 司的发展,绩效管理方面存在的问题日益显现,并成为了影响公司未来战略实现的关键 问题,公司的高层管理者们逐步意识到绩效考核对于公司的发展具有的重要现实意义和 历史意义 本文从CFDA公司的实际需要出发,通过对公司现有的绩效考核体系存在的问题 进行分析,运用现代绩效管理的平衡计分卡和360度绩效考核的思想!理论和方法,为 公司设计出一套科学合理的符合公司实际的绩效方案,该方案根据公司各类岗位的基本 状况,设计了包括公司高层领导!中层管理者!现场工人!办公文员等人员的考核指标, 并赋予了不同的权重,对公司员工今后升迁!奖惩!培训等人事决策提供重要的依据, 以期实现公司未来整体战略绩效同时,也为其他大型国有企业的绩效体系改革提供思 路 关键词:绩效;目标管理法;360度绩效考核;BSC;国有企业CFDA公司绩效考核方案设计研究 TheStudyofPerformanceSehemeofCFDA Abstraet Weareinaworldwhieh15verystricttotheworkingPerformance.TheDarwin.5natural seleetionrule15veryerueialinthecomPetitivebusinessworld.Therefore,theenterprisesthat survive,develoPandachievesueeessinsuchworldhavetodePendonProminentPerformanee andsuccessfulaPPraisalsystem.IntheuPcoming10years,therewillbethewatershedto differentiatethegoodandfailedcomPanies.50,alotofeomPaniesarenowearryingoutthe PerformaneeaPPraisalmanagementtoimProvetheirstaff,5Performanceandalsotheir managementandstrategieallyPerformance.CFDACo.15growinguPinsuehafiereely eomPetitivesituation.WlththedeveloPmentofitsbusiness,theProblemsofPerformanee. management15muchobViousandaPParent,Which15becomingthekeyfactorstoimPaetthe futurestrategyofitsbusiness.Themanagement15awareoftheimPortanceofthe PerformanceaPPraisalsystemfortheeomPany. TheessayaPPliessomerenownedmanagementmethodologies,suehastheBSC,360/ Performancemanagement,KPIand50on,toanalyzetheProblemswhiehCFDACo.15faeing now,whiehhelPtheauthortodeveloPseriesofschemestogoverntheeomPany.These sehemesdesigntheindexsystemforthehighlevelmanagers,mid一levelmanager,workshoP workersandofficeworkers,andtheyweighdifferentvaluestotheindextoProvideessential eVidencetosuPP0rtthePromotion,incentive,trainingandtheHRdeeisionmakinglikethese. AllthesereseareheseanalsoProvidegoodmodelforotherstate一ownedcomPany.s PerformaneeaPPraisalreforming. KeyWords:Performance;360/PerformaneeManagement;State一ownedComPany;BSC 一11一大连理工大学专业学位硕十学位论文 目录 摘要..........................................................................................................................,.,I Abstract,.................................,.,............................................................,............11 引言...,........................................................,.........................................1 ,k论导 1.1研究的目的与意义........................................................#....#.......,#2 1.2研究的思路与方法...................................................3 2绩效考核相关理论概述.................................#5 2.1绩效!绩效考核及绩效管理.........,.............................................................5 2.2绩效考核与员工激励.................................................................6 2.2.1员工激励的作用......................,.........................................................6 2.2.2绩效考核与员工激励..............................................................................6 2.3绩效考核的主要理论及方法..二,二,.,..,.........,........二,......,二,..,6 2.3.1MBO导向的绩效考核..............,.......................................................7 2.3.2360度绩效反馈法.................................................................................10 2.3.3BSC方法................,....................................................................14 2.3.4KPI方法.....................,.........,.,.,................................................17 3CFDA公司现状与分析..............................................................................................20 3.1公司历史变迁和未来前景...............................................................................20 3.2公司组织结构与人力资源管理现状...................................................,.....21 3.2.1公司组织结构.........................,........................................................21 3.2.2公司人力资源管理状况...........................,..................................21 3.3公司绩效管理现状...........................................................................................24 3.3.1部门的绩效考核.,............................................................................24 3.3.2员工的个人绩效考核..,...................................................,.........26 3.4公司绩效管理现状分析...................................................................................26 3.4.1公司绩效考核问题调查......................................,...........................26 3.4.2公司绩效管理存在的问题....................................................................27 4CFDA公司绩效考核的方案设计..........................,.............................................29 4.1CFDA公司绩效考核方案的目标..................................,..........................29 4.2CFDA公司绩效考核设计的原则................................,.......................,.,31 4.3CFDA公司绩效考核的总体框架设计.......,.............................................31CFDA公司绩效考核方案设计研究 4.4部门绩效考核的思路及过程实现.......................................,.....................33 4.4.1设计的思路...............................................,....................................33 4.4.2生产管理部绩效考核指标体系............................................................34 4.4.3生产管理部绩效考核指标的权重确定................................................37 4.4.4生产管理部绩效考核指标的标准确定................................................38 4.4.5生产管理部绩效考核模型的确定........................................................39 4.5员工绩效考核的思路及过程实现........................,.....................,........40 4.5.1员工绩效考核的结构分析...........................,.................................,40 4.5.2设计的思路..................................................................................,#40 4.5.3中层管理人员绩效考核指标体系........................................................41 4.5.4中层管理者绩效考核指标的权重确定和评价标准及考核计算........42 5绩效考核方案实施的保障........................#..#.#45 5.1领导重视.......................,...................,.,.....................,.....................45 5.2组织保障...........................................................................................................45 5.3分步实施...........................................................................................................45 5.4合理应用考核结果............................,........................46 5.5绩效沟通............................,........................................................................46 结论............................................................................................................................47