西安建筑科技大学硕士学位论文
YTKC公司绩效评价体系改进研究
专业：工商管理
硕 士 生：苏晓
指导教师：赵尔奎
摘要
近年来，国家大力推行供给侧改革，对各个行业的发展都带来了一定的影响，
整车制造行业也不例外，同时，随着互联网经济和共享经济发展，在整车制造行
业中的竞争变得越来越激烈，企业的管理环境也变得复杂，在企业核心竞争力中
的体现已经不是经济效益方面提升，而更倾向于对企业内部人力资源方面管理
绩效评价体系是公司内控的重要构成，公司通过绩效评价体系既能提升员工积极
性、帮助企业形成绩效管理能力和核心竞争力，以有效提高企业管理水平，增强
企业竞争力和实现企业的可持续发展
论文以YTKC公司绩效评价改进为内容，分析YTKC公司在绩效评价体系的
现状，总结其在绩效评价体系方面主要存在绩效评价体系设计缺乏系统性、绩效
考核指标设置缺乏导向性、绩效评价未规范化以及绩效评价认知存在偏差等问题，
从而导致YTKC公司员工难以适应该绩效制度和员工积极性降低。同时，本文基
于平衡记分卡方法构建绩效改善体系，分别从企业的绩效评价体系主要关注财务
状况、客户维护、企业业务具体步骤和职员的进步和业绩四个层面进行完善。根
据YTKC公司当下的发展状态，进一步规划业绩考核的流程，进而获取企业高层、
管理人员以及员工的支持，从而有效提升员工的绩效水平和企业绩效氛围，为
YTKC公司的绩效评价体系改善提供支持和借鉴，具有重要作用和价值
关键词：YTKC；绩效；评价体系；平衡记分卡
西安建筑科技大学硕士学位论文
Research on YTKC's Performance Evaluation
System Improvement
Specialty：Business Management
Name： Su Xiao
Instructor：Zhao Erkui
Abstract
In recent years, the state has vigorously pursued the supply side reform, which has
brought a certain impact on the development of various industries. The whole vehicle
manufacturing industry is no exception. At the same time, with the development of the
Internet economy and shared economy, the competition of the vehicle manufacturing
industry is becoming much fiercer, and the management environment of the enterprise
has become more and more complex. In enterprise core competitiveness, the
embodiment of it is no longer only the promotion of economic benefits, but more
inclined to the management of human resources in the enterprise. Performance
evaluation system is an important component of the enterprise company’s internal
control, which can not only promote employees’ enthusiasm, but also help enterprises
form a performance management capability and core competitiveness, and effectively
improve enterprise management level, the enhancement enterprise competitiveness and
realize the enterprises sustainable development.
The paper takes the performance evaluation mechanism of YTKC company as the
core, explores the performance evaluation of YTKC company, and concludes that there
are some problems existing in performance evaluation: lack of systematic design of
performance evaluation system, lack of guidance of performance evaluation index
setting, non-standardization of performance evaluation and some recognition deviations
of performance evaluation, which results in the fact that YTKC employees are hard to
adapt to the performance system and arouse their work enthusiasm. Meanwhile, this
paper builds performance improvement system based on the balanced scorecard method
respectively from financial situation, the customer maintenance, the specific steps of the
business and the staff progress and performance of the enterprise performance
evaluation. According to the present state of development of YTKC, this paper makes
西安建筑科技大学硕士学位论文
further planning and performance appraisal process, to gain the support from the
executives, managers, and employees, which can enhance the performance level of
employees and the atmosphere of corporate performance, and lay the foundation for the
improvement and development of the future performance mechanism.
Keywords: YTKC, Performance, Evaluation System, Balanced Scorecard。