大连理工大学专业学位硕士学位论文
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摘要
随着市场环境的变化，企业的管理水平也发生了根本性的变化，针对这种情况，企
业应不断提高其管理水平以适应市场环境所引起的各种变化，尤其是对绩效考核体系的
调整与优化，使其发挥更大的效能
面对新时期的市场环境，企业应如何建立健全绩效考核体系，已成为企业管理过程
中关注的焦点，绩效考核体系的有效与否，不仅影响到被考核者的积极性，同时也会对
整个企业的战略目标的实现造成直接性的影响
本文以R英语教育机构为研究对象，采用文献研究法与问卷调查法等，通过对R
英语教育机构现有绩效考核现状的研究，发现R英语教育机构目前的绩效考核存在一定
的问题，如绩效考核目标的设定不科学、员工对公司战略目标与绩效管理关系的了解程
度不足、绩效考核方法的运用还待提高等，以此基础，为提升R英语教育机构的绩效考
核能力与教师的工作能力与教学水平，笔者对R英语教育机构现有的绩效考核体系进行
了完善，并设计了较为健全的绩效考核体系，包括制定精确且公平的绩效考核体系、考
核结果与申诉等，进一步提高了教师的绩效考核效率，促进了其职业生涯的发展，同时
也有助于提高R英语教育机构的市场竞争力。最后从组织、激励、制度与企业文化等几
个方面提出了相应的保障措施
关键词：R英语教育机构；绩效考核；教师；激励
R英语教育机构绩效考核体系研究
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Research on performance appraisal system of R English educational
institution
Abstract
With the change of market environment, the enterprise management level has also
undergone a fundamental change, in view of this situation, various enterprises should
constantly improve the management level in order to adapt to the market environment caused
by, especially the adjustment and optimization of the performance appraisal system, make it
play a greater effectiveness.
So, in the new era of market environment, enterprises should establish and improve the
performance appraisal system, has become the focus of attention in the process of enterprise
management, performance appraisal system is effective or not, not only affects the enthusiasm
of the people to be tested, but also achieve the strategic objectives of the enterprise standard
due to the influence of direct.
In this paper, R English educational institutions as the research object, using literature
research method and questionnaire investigation method, through the research of R English
education mechanism of the existing performance appraisal situation, found that the
performance appraisal of R English education institutions at present there are some problems,
such as the use of performance appraisal goal setting is not scientific, lack of understanding of
the relationship between employee and the company's strategic objectives and performance
management performance appraisal method has to be improved, on this basis, to enhance the
level of work ability and teaching ability and teacher performance appraisal R English
education institutions, the author of the R English education institutions the existing
performance evaluation system has been improved, and design a perfect performance appraisal
system. Including the development of accurate and fair performance appraisal system, appraisal
organization and implementation, assessment results and complaints, to further improve the
teacher's performance test Nuclear efficiency has promoted the development of its career, and it
also helps to improve the market competitiveness of R English education institutions. At last,
the corresponding safeguard measures are put forward from the aspects of organization,
incentive, system and enterprise culture.
Key Words：R English education institutions; Performance appraisal; Teachers;
Motivation
大连理工大学专业学位硕士学位论文
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目录
摘要 ..... I
Abstract ..... II
1绪论 ...... 1
1.1研究背景 ........... 1
1.2国内外研究现状 ........... 2
1.3问题的提出与研究目的 ........... 4
1.4论文研究的主要方法 ... 4
2绩效考核的基本理论 .. 5
2.1绩效考核的基本概念与作用 ... 5
2.2绩效管理的主要理论方法 ....... 7
2.2.1 关键绩效指标法 .. 7
2.2.2 平衡计分卡法 ...... 7
3R英语教育机构绩效考核现状 ........... 9
3.1R英语教育机构情况概述 ....... 9
3.1.1R英语教育机构概况 .... 9
3.1.2R英语教育机构的办学特点 .... 9
3.1.3R英语教育机构组织结构 ...... 10
3.1.4R英语机构人员状况 .. 11
3.2R英语机构绩效考核现状 ..... 12
3.3R英语机构关绩效管理存在的问题及原因 . 14
3.3.1样本选取 .......... 14
3.3.2调查问卷设计 .. 14
3.3.3调查问卷的问题分析 .. 15
3.3.4绩效考核体系存在问题的原因 .......... 20
4绩效考核体系设计 .... 22
4.1总体设计思路 . 22
4.2制定科学的绩效考核体系 ..... 22
4.2.1分解机构指标 .. 23
4.2.2确定部门关键绩效指标 .......... 24
4.2.3确定员工绩效指标分解 .......... 25
4.2.4设定绩效考核指标 ...... 27
R英语教育机构绩效考核体系研究
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4.2.5考核指标权重设计 ...... 29
4.2.6考评周期与绩效考核表的设定 .......... 33
4.3考核结果与申诉 ......... 37
4.3.1考核结果的反馈及应用 .......... 37
4.3.2考核申诉 .......... 39
5R英语教育机构绩效考核体系的实施与保障 ......... 41
5.1组织保障 ......... 41
5.2激励保障 ......... 41
5.3制度保障 ......... 42
5.4企业文化保障 . 42
结论 .. 44
参 考 文 献 ........ 45
附录R英语教育机构绩效考核调查问卷 ....... 47
致谢 .. 49
大连理工大学学位论文版权使用授权书 .......... 50。